Sales Hub Enterprise
HubSpotExternal reviews
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Great B2B & B2C automation & retention platform
What do you like best about the product?
Automation of workflows to trigger communication to prospective customers and users based on their activity. The integration with our domain & other service providers give a powerful layer of data driven activities to drive meaningful communication.
What do you dislike about the product?
Would like to see more flexible customizable greetings for automated communication. Also would like to be able to automate email sends through a workflow based on the suggested optimized send times suggested for each message instead of having to schedule them one at a time.
What problems is the product solving and how is that benefiting you?
It is very time consuming sending sales emails one at a time when the data is already entered into Hubspot which could lead to automation of the sends. The automated marketing messages being sent as soon as we receive an inquiry are fantastic and greatly improve our response time.
Recommendations to others considering the product:
Talk to the sales team they will get you in contact with the support you need to answer your questions.
Eventful
What do you like best about the product?
I like the VOIP feature, it makes calling much easier.
What do you dislike about the product?
The inability to set sequential call and email tasks, that are self governing, within a sequence.
What problems is the product solving and how is that benefiting you?
The biggest problem we solve with HubSpot is mass marketing outreach. We can cast a wider net than emails alone.
Recommendations to others considering the product:
Consider what your end goal is for implementing HubSpot. If you realize it is more sales based, consider using a different system.
Best of Class CRM 2019!
What do you like best about the product?
I've used quite a few different CRM's through the years and have found HubSpot to be both intuitive and scalable, enabling you to grow your business without having to look for a new CRM to transition to. I also like the fact that there is a great User Group for Hubspot right here in San Diego...HUGSDx!!
What do you dislike about the product?
No dislikes at all. Whenever I've had questions or thought I've run into a roadblock, all I had to do was pick up the phone and in a very short time, I was able to get an answer to my questions. Support is patient and knowledgable along with sharing beyond to help you better understand and leverage their technology.
What problems is the product solving and how is that benefiting you?
With the Google extension, it makes it easier to send and track emails from either GMail or Hubspot along with tracking all pertinent pieces of info regarding the client and their company.
Recommendations to others considering the product:
Excellent choice and definitely use the live support as you go through your trial so that you are able to experience the quality of support along with the excellent user interface and technology behind it.
Hubspot is fairly easy to learn and use
What do you like best about the product?
I like being able to send and track emails from Hubspot. Also the ability to now send multiple emails at once along with the analytics are very helpful.
What do you dislike about the product?
I don't always know everything that you can do with Hubspot - still learning new things. Sometimes it is difficult to filter my contacts in the way that I want to.
What problems is the product solving and how is that benefiting you?
I'm keeping track of our prospective clients and assigning tasks to keep me on task and reminding me to check back on them or to complete the next action.
Hubspot tool has been an essential tool for our business
What do you like best about the product?
Having tracking data for emails tells me what information has and hasnt been seen by the potential client which ahapes my future outreach
What do you dislike about the product?
The "click" data as far as links clicked can be a bit spotty
What problems is the product solving and how is that benefiting you?
Knowing what email subject lines are most effective
Recommendations to others considering the product:
Its a must have, Highly recommend for any bizdev position.
Great System
What do you like best about the product?
I like the ability to use sequences. Excellent time-saver.
What do you dislike about the product?
Not too fond of the integration between our call-tracking metrics system and hubspot. Hubspot pulls invalid data and overwrites correct data we had already entered.
What problems is the product solving and how is that benefiting you?
On-time emails, outbound dialing simplicity. Tracking amount of calls/emails. Reports are very beneficial.
Easy to use
What do you like best about the product?
Helpful with following up with sales.
Great for pipeline meetings.
Great for pipeline meetings.
What do you dislike about the product?
HubSpot down at times, Need to reinstall to my outlook sometimes.
What problems is the product solving and how is that benefiting you?
I am able to keep track of my leads.
Easy to upload into hubspot.
Easy to upload into hubspot.
It's been such a good experience
What do you like best about the product?
It is pretty easy to use, their interface is quite simple and friendly Their support is awesome, giving you options to talk to them, and answering and in an incredibly short time. Their knowledge base is great as well. they are constantly teaching you to improve your skills in most of the tasks that your business do, so you can grow.
What do you dislike about the product?
Inability to do cross-match filters. It would be good to filter by the type of table i.e. Company attribute or contact, like in the reporting tool.
What problems is the product solving and how is that benefiting you?
Data analysis and QA.
Understanding the relation with the different tables
Understanding the relation with the different tables
Recommendations to others considering the product:
Make sure that the data you're inputting is accurate and not leaving blanks, so you can report more accurately
I love Hubspot!
What do you like best about the product?
It is helping me reach out to so many more people and add them to sequences so I can do more and they are still being communicated with. Everything is easier and more efficient.
What do you dislike about the product?
Nothing so far! Been using it for about 6 months now. I really like it and it's helped us a lot.
What problems is the product solving and how is that benefiting you?
Using sequences to improve efficiency. Using workflows to help educate our clients. Track communications, deals, etc.
we used to use a CRM called ACT and Hubspot has made my life so much easier with automation
What do you like best about the product?
The automation and how everything is in one system. Really easy and simple to use
What do you dislike about the product?
The online chat notification. I wish there was a better way for it to notify you when you have numerous tabs open
What problems is the product solving and how is that benefiting you?
Having sequences instead of manually email clients
Recommendations to others considering the product:
a better way to log your emails that did not attach to Hubspot
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