Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Seamless and time-saving
What do you like best about the product?
I really enjoy the ease of being able to create templates for sometimes tedious emails but I essentially just need to click the scenario and the template has everything filled in for me after that for quick response rates.
What do you dislike about the product?
With different pipelines, having to save the changes every time can get tedious whereas if I switch it in the dropdown it should just save instead of having to actually click Save
What problems is the product solving and how is that benefiting you?
Slow response rates and getting the clients into the next pipeline quickly is a big benefit, especially after a call. If I know their situation, I can just click the template for that and it's ready right away.
Confidence in knowing your message gets there
What do you like best about the product?
The ability to see when the message is opened by the recipient, know that the email you sent gets read by the person who needs to see it, no anxiety about worrying that the person didn't get it. Hold other accountable.
What do you dislike about the product?
Not a thing, downloaded it for one purpose and it has served in greatly in both personal and professional life.
What problems is the product solving and how is that benefiting you?
It has assured me that people have gotten my emails, made my follow-up emails even stronger as I could be sure whether they had gotten my email or not
Recommendations to others considering the product:
Pay for an upgrade if you need more, I use it sparingly now, only when I really need to know if an email is sent. But if you are in another position like sales I could see it being beneficial to know if your targets are getting your emails.
Templates are my favorite
What do you like best about the product?
I like the templates feature the best as they really maximize your time.
What do you dislike about the product?
I find learning the program and all the features takes a while and I feel like some aspects are still slightly disorganized.
What problems is the product solving and how is that benefiting you?
templates help me get to potential customers faster
Recommendations to others considering the product:
Its a great CRM!!
Client Success Manager
What do you like best about the product?
Easy integration with email, easy to navigate, and visually very easy to follow
What do you dislike about the product?
I wish Tasks were the driver for the Users and the the task would be assigned automatically to deals and company
What problems is the product solving and how is that benefiting you?
Having one space to load templates and send meaningful emails is very useful
Work Smarter not Harder
What do you like best about the product?
We use Hubspot CRM in conjunction with their automated contact model. We import web traffic from our site directly from Hubspot CRM seamlessly. From there, we're able to initiate drip campaigns to prospects for our various services or special events like webinars.
What do you dislike about the product?
We don't usually have a direct contact name from the site visit so we have to do some manual research to obtain relevant contacts.
What problems is the product solving and how is that benefiting you?
Hubspot CRM hels us automate our sales lead process and collaborate with our team. The benefit is a more consistent and unified brand message to prospects.
A CRM that is effective, useful and user friendly!
What do you like best about the product?
HubSpot is extremely useful for tracking your marketing and sales leads. It is easy to use and extremely effective! I like that I can see all my leads and filter them out through various levels. I am able to see all of my threads with them, schedule my tasks and connect deals to the accounts. Additionally, I like that my templates are saved and can open up in each lead's profile for easy access. My team and I also use the sequence feature often to send out emails. I think this CRM is easy to use and helps team members be on top of their leads.
What do you dislike about the product?
The only thing I dislike about HubSpot is that sometimes my email threads don't populate in the account. It is rare, but it does happen. I believe it may be a tracking issue but as I mentioned it is rare. I also don't like that there is a cap on total enrollment for a sequence per day. You can only enroll 250 contacts in a sequence in one day - I believe this should be a little higher.
What problems is the product solving and how is that benefiting you?
We use HubSpot to contact marketing and sales leads. In addition, we also use the chat box feature for the website. The best benefit I have realized are the saved templates that I can easily use in any contact's profile and the ability to sequence emails. All of these features are helpful in staying on top of my leads.
Super User-Friendly
What do you like best about the product?
HubSpot is not only the most user-friendly CRM I've used in the last 10+ years, but it is also the most business savvy. The feedback on my email templates is super helpful, and I love the efficiency of linking contact names, deal owners, and company names in my templates so I can focus my efforts elsewhere.
What do you dislike about the product?
I don't like that I can't dial directly through the HubSpot platform. There is always an error and I'm not sure if it is with Mac, Chrome, or HubSpot.
What problems is the product solving and how is that benefiting you?
We have a much better sales cycle between the BDR and our account executives. This helps our communication as well!
Recommendations to others considering the product:
The more you use it, the more benefits you'll find! Many of my former companies lacked in efficient processes, reporting, and revenue, because they used too many different programs for individual tasks. HubSpot is quite comprehensive and many marketing and strategic decisions need the entire picture and context.
Easy-to-use CRM, great outreach automation options
What do you like best about the product?
The ability to use automations is extremely helpful and was not available on our former CRM. The display is nice and allows lots of collaboration with other teammates. It is easy to use and learn quickly, and allows excellent integrations with most other platforms essential for sales.
What do you dislike about the product?
My biggest dislike is that going from our former CRM, the mass emailing capabilities on HubSpot are much more limited and tedious. It would be nice if each sales associate could have a more accessible way to craft an email and send it to a cohort of prospects at any time.
What problems is the product solving and how is that benefiting you?
The automation sequence has saved our team probably 50% of their time and nullified the need for a larger flex team during busy selling season. This integration and capability alone, along with the ease of updating automation workflows, has been extremely beneficial to allow our team to focus on sales conversations and engaged prospects.
FANTASTIC!!!
What do you like best about the product?
I LOVE using Hubspot's templates! My job requires me to send a lot of emails with basically the same concepts and Hubspot helps me send those emails without it feeling like spam. My absolute favorite part is how it can auto-populate info into the email like their name, their city, or even a link to make an appointment with me. I also love being able to make a call directly from my computer! No more endless dialing for me.
What do you dislike about the product?
I genuinely cannot think of one thing I could dislike about Hubspot. It accomplishes all the needs that I have as far as contacting all my leads and being able to keep track of my communication with tasks and different stages. What isn't there to like? The only thing I wish is that it was easier to add documents to a template without having to contact an admin. That would definitely save me some time if that were easier.
What problems is the product solving and how is that benefiting you?
As a Director of Education, I had a list of contacts on an excel sheet to follow up with, which made it difficult to keep track of my communication and follow up with them as well as it would take a lot of time to do it right. Not to mention I had to write out the same email over and over. Now that I have all my leads in Hubspot it takes half the time it would to be able to call and used to add files into my templates without having to contact
Recommendations to others considering the product:
If you are looking to save time and make your life more efficent this is the CRM for you!
Nice thank you
What do you like best about the product?
I like the customer service you guys are nice.
What do you dislike about the product?
Hubspot lags here and there which can be a pain. It causes my mac book to freak out and not work properly.
What problems is the product solving and how is that benefiting you?
I like that I am able to get contacts in a group and send an email that is specified for them!
Recommendations to others considering the product:
Have a powerful computer
showing 8,831 - 8,840