Sales Hub Enterprise
HubSpotExternal reviews
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Pretty Good
What do you like best about the product?
HubSpot has a lot of built in features. You can build out an entire marketing/sales funnel, create landing pages, design workflows, and customize email templates. The list goes on.
What do you dislike about the product?
They roll out changes, often and without notice. It's frustrating because you learn something and when you've finally got a handle on it, HubSpot rolls out changes without notifying you and you think it's a bug but in reality they've just "improved" the program.
Also, some of the features have limitations. For example, form designs are very basic. If you want to design the sizing/layout of a form you'd have to use an outside source like Belch.
Also, some of the features have limitations. For example, form designs are very basic. If you want to design the sizing/layout of a form you'd have to use an outside source like Belch.
What problems is the product solving and how is that benefiting you?
HubSpot stores and tracks everything.
HubSpot CRM is great for small companies
What do you like best about the product?
Love the user-friendly features of this CRM compared to its counterparts. It's great for a visual contact record and is very intuitive.
What do you dislike about the product?
It's definitely not as robust as something like Salesforce. If you need to do granular reporting, it's not super effective.
What problems is the product solving and how is that benefiting you?
It's really helpful to leverage it in tandem with HubSpot marketing automation — everything is in one comprehensive platform and you can easily access both products which is great for marketing and sales alignment.
Recommendations to others considering the product:
If you are just getting started with database management, this CRM is a great option. If you need to do super granular reporting and have a robust pipeline marketing strategy, opt for something like Salesforce
HubSpot Keeping the Business on Task
What do you like best about the product?
HubSpot is extremely helpful with delegating task. HubSpot also provides a great tool for inner office communication from department to department. I absolutely love that you can tract the history of who has had made changes to customer accounts. It keeps the integrity of the office intact.
What do you dislike about the product?
I dislike that I cannot pull up information with a customer's address. I can only search phone numbers or emails for duplicate accounts and many customers have more than one phone number or email address - which creates duplicate accounts.
What problems is the product solving and how is that benefiting you?
Missing call backs and follow up appointments are near to null with the HubSpot CRM.
Makes work easy!
What do you like best about the product?
I would say it helps create a way to follow up with clients about our company. It makes minimal mistakes. I would say that most of our sales came from using HubSpot!
What do you dislike about the product?
I would say it was hard to get used to in the beginning however, I learned it does make work easier!
What problems is the product solving and how is that benefiting you?
I feel like there are some problems with forms and sequences. There are some problems with tracking down clients but overall not bad!
Recommendations to others considering the product:
I would recommend making it easier to call! I would say that it should be easy for young adults to start their own business
HubSpot = growth engine
What do you like best about the product?
Integrating web, crm, forms, deals, and contacts in one spot.
What do you dislike about the product?
Fair amount of features that need to be upgraded to access.
What problems is the product solving and how is that benefiting you?
Communication across teams. We're faster to respond to leads, and everyone is on the same page. Love the Activity feed that shows who's on our site. Also love the chatbot.
Recommendations to others considering the product:
Really study Inbound before deciding to switch, and get the appropriate teams on board. Otherwise, it's just another CRM. Encourage all of your team members to go through the free training.
HubSpot has its merits
What do you like best about the product?
HubSpot handles certain functions in a more straightforward way such as accessing property history directly from the property field. The ability to interface with Salesforce is invaluable.
What do you dislike about the product?
Reporting from HubSpot is a bit hinky. While it is easy to export a filter, building actual reports is confusing. Campaigns information should be more accessible as a whole as opposed to individual updates at the Contact level.
What problems is the product solving and how is that benefiting you?
HubSpot is primarily used by our Marketing team, so my exposure to the Lead information and gathering is limited, but I know we rely heavily on HubSpot for this.
Useful and intuitive to use but requires more work to set up reporting
What do you like best about the product?
HS is really easy to use and has the ability to be pretty personalised. I do find that building out reports is pretty difficult.
What do you dislike about the product?
As above, using reports are pretty difficult to build out compared to SF. Dashboards are super complex to build out in a short space of time.
What problems is the product solving and how is that benefiting you?
Hubspot is really easy to store all information with customisable fields. It also has really great slack integrations.
Recommendations to others considering the product:
Easy to use out of the box - lots of useful resources. Greater use seems to require a lot of learning and coaching.
Great sales tool!
What do you like best about the product?
I like the inerface that Hubspot provide. Easy to use. I particularly like the feature 'Template', through which we can send pre-customized emails. It greatly helps me in time management. It reduced the time consumption of sending emails on daily basis by up to 50%. I also like 'Task' which keeps me on track of To-Do list. The best part is, it also sends the reminders through emails and in-app notifications.
What do you dislike about the product?
There is no single issue I have had with Hubspot.
What problems is the product solving and how is that benefiting you?
Time management. Keeping track of all my To-Do activities. From the day, I started using Hubspot, I never missed a follow-up activity.
Recommendations to others considering the product:
It is a great sales tool. It should be definitely used by any company which has Sales/ Inside-sales/ lead generation/ business development teams.
Hubspot tasks - tool review
What do you like best about the product?
Tasks work pretty well for me. I make my own task everey day, and they make it easy for me to stay on top of my work priorities. So for example getting to the most importent customer first. I like that its your choice on how you want to view the task, either on a table view or board
What do you dislike about the product?
The board option only has a 50 customer view max, and i don't understand why you'd make that design choice. it forces you to switch views in the system.
What problems is the product solving and how is that benefiting you?
I work in sales, and i like the freedom of putting my own workday together.
Recommendations to others considering the product:
Try it, its pretty good.
Serving Clients with EXCELLENCE & Maintaining Client Database EFFORTLESSLY = HUBSPOT
What do you like best about the product?
The best feature about HUBSPOT is, it allows us to customize the features and filters according to our needs. Every singles person in Sales Team can customize the fields and filters according to their needs & preferences. We don't have to ask our I.T team to do it for us, it's so easy we can do it ourselves. And the other best part about HUBSPOT is, its HELP feature, if we ever find ourselves in a problematic situation or a mix, we just have to go to the HELP pop up in the right bottom corner of the screen and ask for help, and we get the Support in like max 2 mins. They even call and explain things very efficiently over the calls. Till date there's has been not even a single instance where my query wasn't resolved. It's one of the USP of Hubspot, their Customer Support Team.
What do you dislike about the product?
Particularly their are no downsides as such, but I've noticed couple of times that I wasn't notified about few tasks via EMAIL reminders. That's the only couple of times that I've faced any issue.
What problems is the product solving and how is that benefiting you?
Hubspot has helped us offload all our manual laborious tasks to the CRM system. We no more have to note down or pen down TO-DO Tasks or reminders or any information about the clients. We can maintain their information and all correspondence with them over Hubspot. We can even save any documents etc over Hubspot and we no more have to save it separately on a G-Drive. It's one stop solution for us.
Recommendations to others considering the product:
Highly Recommended
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