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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Health, Wellness and Fitness

Good CRM

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
They have great free courses to take. They have a nice way to track connections with contacts for sales.
What do you dislike about the product?
Not super user friendly at first use, have to click around a lot to find what you are looking for.
What problems is the product solving and how is that benefiting you?
It has helped me keep track of my contacts and when I have contacted people.


    Tom F.

We love HubSpot CRM

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Keeps all of our clients and prospects organized and we know where each of them is at any point in time in the pipeline
What do you dislike about the product?
There isn't anythign I would say I dislike about it.
What problems is the product solving and how is that benefiting you?
No problems. benefits would be organization and follow-up rates.


    Ivan M.

EASY,SIMPLE,EFFICIENT!

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
What I like the most about HubSpot CRM is that it truly allows you to get your work done at a faster rate using templates that you can create on your own. I can track my business with multiple options such as last time contacted, booked meeting, personal notes and more!
What do you dislike about the product?
I would say the only critic I have would be that there is no text SMS feature. I think if Hubspot allowed a user to also text a client, that would change the game. There are the few bunch that don't exactly check their emails a lot but are all over there text messages.
What problems is the product solving and how is that benefiting you?
I've realized that I can now reach out to so many more people at one time and be more time-efficient while in the office. It also helps me with reminders about meeting or follow-ups which keeps everything on track on a time frame basis which is great for me to realize what clients need to be followed upon. Since starting with Hubspot, My Sales have increased significantly and I am a proud user.
Recommendations to others considering the product:
This is a great way to view all aspects of your business and will only helo improve and increase revenue guaranteed!


    Rachel J.

Sales made easy!

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Love the sequence feature - less manual follow up, more time to spend connecting with leads and customizing follow-up for particular clients.
What do you dislike about the product?
At first, I didn't love the layout of the main contact screen - there's a lot to look at initially, but once you get used to it and customize each page per your preferences, it's super easy.
What problems is the product solving and how is that benefiting you?
Manual follow up is a thing of the past! Having snippets, templates and sequences ready to go for clients offers the quickest response time = more sales.
Recommendations to others considering the product:
Go for it! Atleast give it a trial if you are skeptical. It will simply all aspects of sales, marketing and operations.


    Carolyn W.

Great CRM

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
What I love about HubSpot is that it keeps me on track and it keeps my customers priority. I've used HubSpot for over two years and I utilize so many of the tools even when I am not on the phone dialing for dollars, as we call it, HubSpot is my personal secretary sending emails, logging when customers open them and giving me a heads-up on their interest level. I set tasks, maintain relationships, create new leads, invent email templates and sequences for our team, and manage the overall relationships with all our customers year round. I have been able to increase sales 10%, increase interest from our customers and impress the owners of the company.
What do you dislike about the product?
HubSpot has gone through a few growth sprits and although they have been able to manage them well, I was spoiled by how well everything worked, so when it doesn't work to my expectation I became frustrated. If I could make a request, I would ask that HubSpot automate emails in sequences to be able to send a second set of emails out to all my customers who had not opened the first email.
What problems is the product solving and how is that benefiting you?
HubSpot has given me the ability to handle all of my customers. What I mean by that is now I am keeping them in a rotation of calls, emails, check-in and sales. They have resolved the issue of tracking emails individually, making notes on sticky pads as to when to call customers back, automated monthly emails to customers, and set up tasks for a year in advance. In addition I use HubSpot to talk with others on our team, set tasks up for them and share information across the US and across the World.
Recommendations to others considering the product:
If you are looking for a single CRM to house all of your data, keep it clean, reliable and available to use when you need it to ensure your business can run more efficiently, then HubSpot is the right choice. This CRM has been great for my day-to-day sales needs and can increase your relationships when all the tools are used.


    Information Technology and Services

Great system and excellent automation!

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot has helped me and my team automate our sales process. With templates, ability to enroll in sequences, as well as tasks, this CRM has truly made our day to day work more efficient and reduced manual tasks that take up time.
What do you dislike about the product?
There are frequent glitches in Hubspot that can affect the usability of the system.
What problems is the product solving and how is that benefiting you?
Being able to see when prospects open my emails; automation of scheduling meetings; logging calls made easier.


    Aaron B.

Spot on.

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Love the ability to track movement and stay on top of prospects through the configurable grids, tasks and alert functions.
What do you dislike about the product?
Inability to remove contacts automatically when disqualifying them through a call disposition. Contact will stay in the list and must be manually skipped or manually deleted from the list grid.
What problems is the product solving and how is that benefiting you?
Tracking email activity with prospects and tasking important actions. Eliminating the risk of actions falling through the cracks.


    Jeffrey W.

Templates

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Being able to create templates has saved so much time when it comes to making sales. The process is simple and the time it saves is priceless.
What do you dislike about the product?
There simply isn't a single thing I dislike about Hub Spot. In fact, I am learning more benefits of this CRM daily.
What problems is the product solving and how is that benefiting you?
Having all client information at my fingertips has been amazing. NO MORE searching through endless notes and papers. The biggest benefit has been the time it saves.
Recommendations to others considering the product:
Really that only advice I have is that if you are considering Hub Spot, DO NOT HESITATE. You will not be sorry


    Religious Institutions

CRM (Templates)

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Templates on HubSpot are a game changer. Saves so much time and are personalized to our clients. Easy editing.
What do you dislike about the product?
There are so many crashes and email delays sometimes. That bug can be fixed.
What problems is the product solving and how is that benefiting you?
Setting a HubSpot score and having all the information in the activity section of the timeline helps us to prioritize our leads.


    Human Resources

Hubspot Review

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
The template portion of the CRM is the greatest function. I like that it keeps track of all the contacts and automatically adds new ones who send e-mails. The tasks option is great for keeping me in line with remembering who to reach out to and when. The quality of the support received is great. Whenever we have had an issue - support usually works with us to figure out how we can make the situation better. The functionality of the documents is great because it allows us to see who has clicked on the link - how long they have viewed it for - and how many times they have opened it.
What do you dislike about the product?
I wish the features were a bit more detailed and easier to sort.
Wish the Deals section had more function for customization.
Would like the dashboard to be more personalized to my status as opposed to the whole team.
What problems is the product solving and how is that benefiting you?
Streamlining Leads and keeping track of contacts, emails.
Recommendations to others considering the product:
Its a great platform for sales and keeping contacts handy - which can be accessed from any computer that has internet access. Great tool for working from home and on the road.