Sales Hub Enterprise
HubSpotExternal reviews
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One of the Best CRMs I have Ever Used
What do you like best about the product?
Workflows are fluid. For the most part the site is fairly user friendly and has plenty of options that will work for just about any business model. I've used ZoHo before but Hubspot has them beat as this point.
What do you dislike about the product?
I wish you could have attachments saved to template emails. I also wish that when I make a call - the call time and length was automatically logged into hubspot and that a window would pop up during the call for me to make notes ON THE SPOT or POST CALL.
What problems is the product solving and how is that benefiting you?
Workflow & Data Management --- confidence that are data is secure.
Recommendations to others considering the product:
Give it a chance 90 days - you'll be glad you did.
Best CRM ever
What do you like best about the product?
Using Sequences has saved a huge amount of time when it comes to following up leads. We can set an automated sequence of 5 personalised emails to send at different times if that customer doesn't get back in touch with us. This has increased our sales success and potential for sales, whilst saving time due to the automated process. The free knowledge transfer and recommendations from HubSpot are also really influential, especially for inbound marketing.
What do you dislike about the product?
The full integration with calendars and email is simple if you have a Gmail account, but is trickier if you have independant emails. We can get our emails synced up and use the Outlook integration well, but you can only get the Calendar integration to work if you create a full Gmail account.
What problems is the product solving and how is that benefiting you?
Easy for all users to understand and use, but can be customized if needed. The contact timeline and deal filters are my favorite features of the CRM.
Hubspot Review
What do you like best about the product?
The way to manage customer interactions is super helpful. I can create a lists of contacts with filters, then adjust columns to view last activity and lead status. Once I get into a single contact I can then pin the most important status to quickly review where I am at with clients.
What do you dislike about the product?
Tasks can get out of hand quickly, it would be nice to filter tasks or have them broken into subheadings. Ie, filtering out tasks that are assigned from Sequences or creating task view for high priority contacts/companies only
What problems is the product solving and how is that benefiting you?
It keeps me organized by letting me view lists of contacts or companies in any capacity that I can filter in. It helps me create target prospecting lists for my territory
Best Sales software I have used
What do you like best about the product?
I have been using HubSpot for the past 2 years. After working with other sales software (without mentioning names), I highly recommend it. The level of proficiency in the tools and the customer care is unmatched. It provides multiple features that makes my daily tasks much easier.
What do you dislike about the product?
The call feature is hard to figure out and I have faced trouble with it in the past.
What problems is the product solving and how is that benefiting you?
Being a remote worker for my company, and dealing with various time zones, HubSpot has helped me organize my daily work flow by sending me email reminders of tasks when due. The details on the contact page indicating where, when and how a deal has submitted an inquiry makes it much easier to follow up.
Recommendations to others considering the product:
Highly recommended
Great time saver!
What do you like best about the product?
I love how much time I save using Hubspot templates, auto email marketing and auto social media postings. I also love the customer insight of what my customers are doing with my marketing efforts.
What do you dislike about the product?
Having to retype company info for new contacts under a parent company. It is duplication of efforts.
What problems is the product solving and how is that benefiting you?
My biggest gain has been knowing when clients are opening my emails and getting reports of individual activities. This has allowed me to follow up on hot leads and increase my conversion. I have also saved time by using the templates with sales documents imbed feature.
Recommendations to others considering the product:
Try the free demo and the phone application. Also ask the chat feature a question on how to do something. They are great!
Love the Hubspot CRM!
What do you like best about the product?
I love that all my clients' information can be found in one place! I can call, text, or email directly from the CRM. Plus, it keeps a history of all our interactions so I know exactly where we're at with any individual. And to top it off, they save your templates and snippets for emails so I don't have to memorize a million different emails regarding the same issues.
What do you dislike about the product?
I would love if Hubspot would save emails I receive even if I haven't talked with them on that specific thread conversation yet.
What problems is the product solving and how is that benefiting you?
I save quite a bit of time by using HubSpot. I don't have to go looking in a thousand places for the basic information I need. I can call straight from the CRM without skipping a beat.
Recommendations to others considering the product:
Add tailored integrations. Find ways to integrate Blip Billboards!
Good experience
What do you like best about the product?
that a task is created automatically when logging an activity
What do you dislike about the product?
the numerous emails that are being received when a lead is assigned or task
What problems is the product solving and how is that benefiting you?
being organized
Hubspot is a solid tool for client work
What do you like best about the product?
We conduct cold calling and emailling for clients and Hubspot is the perfect tool for collaborating with teams. It is easy to train new users on as well. We use templates which helps particularly well with streamlining the process. We also are able to house the touch points in order for clients to understand cadence and sales processes that accompany your sales strategy.
What do you dislike about the product?
There is nothing in particular I disilike.
What problems is the product solving and how is that benefiting you?
Having to send multiple emails, I find the template tool to be especially useful. I Have realized how much time I can save simply by having a solid e-outreach.
Recommendations to others considering the product:
Consider the size of your team when considering features. Often you don't need the fanciest system to be able to get things done.
My experience has been good but could be better.
What do you like best about the product?
Templates are really helpful, also the ability to add contacts via excel sheets makes things easier. I like being able to send my schedule to people through the meeting scheduler that is a huge convenience. Snippets is another big thing I discovered on the site.
What do you dislike about the product?
One thing I dislike is not being able to send bulk/ mass messages to my contacts. It is an added feature I have to pay for. So I just copy my templates and use another platform to send those bulk emails. I understand that mass messaging is available but it is an upgrade that I have to purchase and I do not need the rest of the upgrades it comes with.
What problems is the product solving and how is that benefiting you?
Setting meetings. Before Hubspot, I had to go back and forth a couple of times with emails on trying to figure out times. But now, with Hubspot that email is now down to one.
Recommendations to others considering the product:
Make it easy to send mass messages.
A great way to stay organized in a busy work environment.
What do you like best about the product?
Very easy to use and understand. A simple process with effective relationship management.
The mobile app is also very easy to use and all important features are not eliminated on the mobile version as some CRMs are.
In our office we do a lot of power-calling with our leads. HubSpot makes it super easy to call and make notes while maintaining a face paced work environment. I really enjoy that about HubSpot.
The mobile app is also very easy to use and all important features are not eliminated on the mobile version as some CRMs are.
In our office we do a lot of power-calling with our leads. HubSpot makes it super easy to call and make notes while maintaining a face paced work environment. I really enjoy that about HubSpot.
What do you dislike about the product?
it would be nice if it was a little easier to input customers information (ex. address/work info etc.). We often get our leads through a different platform and will have to move the customers information in to HubSpot. This can take a lot of time that I feel could be a lot easier. That's probably the only thing I dislike about HubSpot.
What problems is the product solving and how is that benefiting you?
It's solving the problem of forgetting about long term customers especially but also short term.
HubSpot also solves the problem of getting lost in the busy work-life that we all experience in our team. We deal with hundreds of customers every month and to do it without HubSpot would be an absolute mess and a challenge. HubSpot makes it easy to stay on top of all files no matter what the urgency or importance level is of the customer.
HubSpot also solves the problem of getting lost in the busy work-life that we all experience in our team. We deal with hundreds of customers every month and to do it without HubSpot would be an absolute mess and a challenge. HubSpot makes it easy to stay on top of all files no matter what the urgency or importance level is of the customer.
Recommendations to others considering the product:
I have used many CRMs that are difficult to use and navigate through. Learn the simple system with HubSpot and make customer relationship management easy.
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