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Reviews from AWS customer

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10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Internet

Very powerful and useful tool

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
It works well as a CRM. The integration with gmail is really useful, as well as being able to access Hubspot Templated from gmail.
What do you dislike about the product?
There are a couple of things that don't seem to make sense, for example if you try to search for an email address in the top search bar, even though that email address is in the system it may not immediately come up, and Hubspot will instead suggest another email that doesn't match what was input..
What problems is the product solving and how is that benefiting you?
It really helps to keep all contacts in one place, and stay organized with follow ups. Also, the feature that allows you to book meetings to your calendar is amazing, and has really helped keep track of appointments.
Recommendations to others considering the product:
It has a ton of features available, so know what you want to use it for.


    Kevin J.

HupSpot makes my work experience seamlessly efficient

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
One of the things I really like about Hubspot is the suggestions that are given to help make my templates more readable. After I complete my templates I use the suggestions that are given to ensure that my emails have a high engagement rate and I have seen the results that this facet of the tool delivers.
What do you dislike about the product?
I am not clear on how to utilize Hubspot exclusively as a CRM. This is more on my company than on HubSpot because the company has not had formal training for our employees on how to best use HubSpot.
What problems is the product solving and how is that benefiting you?
Being in sales, I really need to reach out to as many people as possible whether it is through phone calls, emails, or the like. Before HubSpot, I was left to manually maintain a lot of my sales records on my own which really got in the way of my personal productivity. Hubspot has helped me to create unique messages that reach my clientele in a much more efficient way. I believe that HubSpot has allowed me to reach more people than I would have been able to on my own while ensuring that the interactions I have with clients are individual and unique.
Recommendations to others considering the product:
HubSpot is a great tool that will definitely make your company's work experience easier and more user-friendly. Their team has been very helpful in ensuring that their product is meeting and exceeding the expectations that our company has for this tool.


    Jamie B.

Easy to use Templates

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
I will create one template and then clone it for multiple products and events
What do you dislike about the product?
Need a better way to organize templates for different subjects
What problems is the product solving and how is that benefiting you?
Most of my emails are personalized and the templates have helped me save time by reusing the same material
Recommendations to others considering the product:
Take advantage of the suggestions for a good email - it makes a difference


    Jennifer S.

Great tool to save time!

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Templates are great. They have helped save me lots of time.
What do you dislike about the product?
If I send a template to multiple recipients at once I cannot tell who is opening the message. For example, if I am in my email and looking at the date and time I sent a message, just by previewing it in my sent items identifies someone as opening the message which throws off the tracking. If I could have specifics in the activity of the contacts opening, I wouldn't need to go to my email to see who I sent it to and when.
What problems is the product solving and how is that benefiting you?
I can see how interested a customer may be in my offering by tracking their opens and clicks.
Recommendations to others considering the product:
Don't just jump in, take some time to learn how to use it. It will save you a lot of time!!


    Computer Software

Easy to use beautiful software

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot makes it easy to create templates and analyze their performance. It has allowed me to garner better leads and have better success with their opening and response rates.
What do you dislike about the product?
I wish that HubSpot had a tool that I could use to create a cadence structure on when to email/call my prospects again.
What problems is the product solving and how is that benefiting you?
Problems that HubSpot solves for me is organization and team communication. This CRM is incredible because it allows me to simply search prospects and see who has been contacted and in what manner. This makes it simple for me to reengage prospects or to not contact them if they have been recently contacted.


    Outsourcing/Offshoring

Hubspot, a sales tale

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
The automated process of the tasks, no longer am i forced to raise my arm to move my mouse and click on individual leads, now my arm is only used to pick up my phone.
What do you dislike about the product?
The limit on certain aspects, for example - we have a call type we can log on each call but we're limited to 20 i think, as a large team with many different campaigns we struggle to fit them all on and have to delete previous ones. There are other types that suffer a similar problem.
What problems is the product solving and how is that benefiting you?
Well my calls have increased by around 50% so productivity is one aspect. The fact that the whole team can see details of the calls is also useful for networking.
Recommendations to others considering the product:
Watch the Hubspot academy as it was really helpful for getting up and running very quickly


    Mohammed F.

Hubspot, life-saver of an SDR

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
The templates made me save so much time !! And everything can be organized into folders which make it easy to find the perfect template to use depending on a situation.
What do you dislike about the product?
We cannot have a broad view of the company we are focusing on except after doing a very long manipulation. Pretty annoying for a startup and i don't imagine the mess for a big company.
What problems is the product solving and how is that benefiting you?
We are losing less time writing emails. We can schedule tasks, so organize well our day.


    Sean T.

Sales Templates

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
I have found the sales templates with hubspot CRM are extremely useful and an efficient way to get tailored messages to your prospects by adding tokens like first name, company name, etc.
What do you dislike about the product?
I wish I could upload a list of contacts to Sequences rather than enter each manually
What problems is the product solving and how is that benefiting you?
Hubspot CRM has allowed me to more efficiently reach out to prospects and I have enjoyed the email sales tracking as well


    David B.

Everything you need for your business and more

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
When it comes down for this CRM from a sales point of view, the population of everything on a timeline from calls, emails, and notes gives me a planing strategy for the creation of personalized templates. It saves me time and makes me more efficient. I like to have everything visible, and with many different filters in play is remarkable what you can do in little time.
What do you dislike about the product?
I want better integrations to be a more significant part of HubSpot visible in deals as same as contacts. Logging custom interaction, not only calls, meetings, emails.
What problems is the product solving and how is that benefiting you?
It made a quote ''The clever man writes, only a fool remembers.'' true.


    Shubham R.

HubSpot - An Amazing Tool for Sales/Marketing/Support/Accounts Management Teams

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
The best thing is how easily I can view the deals between different stakeholders and my organisations. Tracking their stage wise developments makes it easy for me to provide support. Other great feature is how easily I can create task specific to a particular deal or a contact/company. Inbox tool is an amazing feature too. Integration between different tools within HubSpot is superb.
What do you dislike about the product?
Their is just one thing wrong about HubSpot. Its related to the email tracker which is integrated with my Gmail. It tracks email opens wrongly if I try to open an email on my phone. A notification comes in that the other person has opened it whereas I have actually checked the same.
What problems is the product solving and how is that benefiting you?
Made tracking the deals easier. Easy to use integrations between contacts, deals, tasks and conversations.
Recommendations to others considering the product:
Its a great tool for sales/marketing/support & Accounts Management.