Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Great tool for consistent engagement
What do you like best about the product?
Being able to organize and coordinate media outreach in advance, access to stock photos, easy implementation with Google analytics which allowed better insight into what campaigns were most effective and what our readers we most interested in, and allowing us to efficiently strategize our outreach attempts.
What do you dislike about the product?
Although I didn't work with workflows too often, as we primarily used HubSpot CRM for social media marketing rather than email, the few times I did felt restricted in what I was allowed to do.
What problems is the product solving and how is that benefiting you?
We needed an automated marketing tool to streamline our social media campaigns. Using it helped us quantify how a consistent online presence invited more page clicks, as well as strategizing better.
Great CRM
What do you like best about the product?
One of my favorite parts is how easy it is to navigate. Also, the help center is always there to assist me with any needs that I have. In general, it is a great CRM. Being an intern at my company, it was a great way to learn about how CRMs work.
What do you dislike about the product?
Although, HubSpot is a great CRM, they could offer more customization options for their program. There are some features that are locked by HubSpot that I am unable to change. This could be frustrating at times when I am trying to complete a very particular task.
What problems is the product solving and how is that benefiting you?
I am solving the problem of reaching multiple leads at a time. Also, it assists with the organization of the leads, ultimately leading to greater efficiency.
Recommendations to others considering the product:
N/A
Simple product, does the job well!
What do you like best about the product?
Definitely a big fan of hubspot. Super simple to use, has all the basic features needed, some more in-depth ones as well if needed.
What do you dislike about the product?
Not a fan of the dashboards. They are very minimal and could use a lot more work for seeing things at a high level. You can build your own graphs/charts, but many of them you can only add a certain amount and it isnt very simple to due
What problems is the product solving and how is that benefiting you?
Just having a CRM. Keeping track of data is the main thing it is used for
Recommendations to others considering the product:
Make sure you know what you are getting. It is a find CRM but relatively a bare bone product. For the price you can't beat it, but there is a lot more capabilities with other CRM systems such as salesforce.
HubSpot Makes My Job (and Life) Easier
What do you like best about the product?
I enjoy the simplicity of the tool. I like that everything is laid out perfectly and intuitively. It also puts everything I need to run my business in one place and has saved me a lot of money.
What do you dislike about the product?
I wish there was industry customization. Right now, it seems like a system that "should" work for all industries, but there's not way to customize. In my industry we don't call people "leads" or "prospects" and being able to change the terminology would help, too.
What problems is the product solving and how is that benefiting you?
I'm using HubSpot mostly for lead generation via web. Smart forms have changed my business. We're able to continuously qualify leads to better serve their needs and continue to learn more about them. Additionally, we're able to track where they've been on our website and customize our follow-ups.
Recommendations to others considering the product:
Be sure that you think about your own industry and how using this system will affect how you process people going through your pipeline. With minimal industry customization, you have to be willing to accept what they give you and adapt it to your needs.
Robust Data, Easy to Use
What do you like best about the product?
The support from HubSpot is amazing. Not only do we have a dedicated HubSpot consultant to help us with complex questions, the rich array of online training and information is invaluable to beginners and experienced users as well.
What do you dislike about the product?
We have not encountered many downsides. It is a little too easy to "overschedule" communications, but after the initial learning curve of knowing what our audience perfers, it is very easy to target, evaluate response, and generate sales leads.
What problems is the product solving and how is that benefiting you?
We are able to create campaigns that let us have a more effective sales funnel, follow up with leads and increase sales. We are also able to track response to our campaigns and make adjustments to increase the effectiveness of our communications.
Functionality Isn't Logical or Modern
What do you like best about the product?
It's simple to learn the basics, although their academy is sort of bare-bones.
What do you dislike about the product?
The functionality isn't logical. The updates don't make sense (de-dupe functionality....) . Support is a crap-shoot.
What problems is the product solving and how is that benefiting you?
Data management
Recommendations to others considering the product:
There are a ridiculous amount of workarounds for what should be very simple things given the state of marketing tech. The system at it's most basic is fine, but once you need to start running something more robust, it's very frustrating. When evaluating make sure you know what you need the system to really understand how the system does that function.
HubSpot Review
What do you like best about the product?
The automation of being able to schedule "sequences" using two or more templates really helps me get in front of potential customers without having to worry about following up too much!
What do you dislike about the product?
I would like to be able to create an entire list of emails to be sent out, then select one template and schedule the template to be sent to that list instead of scheduling each contact individually.
What problems is the product solving and how is that benefiting you?
Reaching out to multiple contacts nationwide has been made easier, and with the ability to track opens and link clicks, I can tell who is interested in what aspects of our service/offers/business.
Recommendations to others considering the product:
None
If your Sales Force wants the best CRM, then look to HubSpot
What do you like best about the product?
For small businesses struggling to compete, the free version of HubSpot is just what you're looking for. So many great features (contact list, email marketing, ad campaign integration, email integration, etc., etc.) will definitely help you grow your business. And as you grow, the paid features take you to a whole new level of effectiveness, efficiency, productively, and teamwork.
What do you dislike about the product?
For small biz owners, the highest tier of paid versions are a struggle to justify the costs, but work with your HubSpot rep and see if they can help.
What problems is the product solving and how is that benefiting you?
Being able to email our customer base with customizable templates is huge. The ability to conduct social media advertising, include forms on our sites, add a chatbot to our site and FB messenger, and wins for us!
great product for entreprenuers on a budget
What do you like best about the product?
i like that it is easy to use and scalable as you grow with yoru business. also that there are lots of free trainings available
What do you dislike about the product?
the pipleline product isnt as great as i like but its doable
What problems is the product solving and how is that benefiting you?
organizing my contacts and staying on top to follow up
Definitely the most efficient CRM system I've encountered
What do you like best about the product?
Having used CRM systems throughout the most part of my 13 years in Sales and as a Sales Manager, I've not come across one that allows me to do as much, and as well, as HubSpot does. From email and circleloop integration, allowing me and my team to log every activity quickly and easily, to easily read pipelines I've not encountered a platform that allows me as complete an overview as HubSpot does.
What do you dislike about the product?
I've seen a few updates since using it that have effected the usability for my team in the immediate term, but these are normally resolved promptly.
What problems is the product solving and how is that benefiting you?
The biggest problem solved with HubSpot is keeping a chain of communication in one place. Having emails integrated and tracked through the customer contact on Hubspot along with notes and calls, means any member of the team can pick up on a lead if the client calls in when the account manager is OOO.
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