Sales Hub Enterprise
HubSpotExternal reviews
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Intuitive functionality
What do you like best about the product?
What I like most about HibSpot CRM is that it makes sense. The tutorials are great but I was able to figure out most of what I needed without them.
What do you dislike about the product?
I wish it was easier to merge contacts. It feels like it takes too many steps to do this.
What problems is the product solving and how is that benefiting you?
Tracking the customer journey in a meaningful way has enabled us to better personalize our customer contacts.
Recommendations to others considering the product:
If you are going to use it, go all in. You only get full benefit if you use all features.
Great tool!
What do you like best about the product?
HubSpot has one of the easiest interface to use. It is all in one platform for all your tools. The customer support is great and they do listen to your feedback as they are constantly introducing the new features. It also allows you to track your emails and enables you to view what client has opened them or how much time was spent. It has a vast sources of knowledge. The marketing automation process is thorough.
What do you dislike about the product?
Automated email sequence could not be test by A/B testing feature. The reporting and dashboards could use a little bit more flexibility. The pricing plans are not flexible.
What problems is the product solving and how is that benefiting you?
HubSpot is the core for our sales and marketing department. It is phenomenal in what it does. We are a business with one line of domain so it works best for us. For people who have multiple domains, HubSpot might not be a right choice for you.
Very useful
What do you like best about the product?
I like the constant marketing ideas and strategies, the HS academy is also very informative and full os useful ideas.
What do you dislike about the product?
I dont like that you have to associate an email with every contact. that you do not have more tabs to put in different phone numbers belonging to the same contact. that you cannot associate different contacts with different companies. that it usually does not recognize the correct account when typing the email or name in the search bar.
What problems is the product solving and how is that benefiting you?
common access to all information about a contact. so everyone can see what is going on.
Efficient , Elegant and clean.
What do you like best about the product?
I like the fact you can browse through the deals and tasks in a very short path.
Also I really admire the fact that you can mix the contacts with various deals in order to share contacts with the rest of the team.
Also I really admire the fact that you can mix the contacts with various deals in order to share contacts with the rest of the team.
What do you dislike about the product?
I think that that there some extra info that you can implement on the deals which I never use .
But that just me .
But that just me .
What problems is the product solving and how is that benefiting you?
the number 1 problem I solved is that the hub spot keep me tracking all of my info without staying hands on .
It is making sense with the time line I need in order to maximize my time within the cycle.
It is making sense with the time line I need in order to maximize my time within the cycle.
Recommendations to others considering the product:
I have worked with more then 10 different CRM systems .
Hub Spot is by far one of the best I have came in contact with.
Hub Spot is by far one of the best I have came in contact with.
HubSpot the best cross platform for Templates, Tracking and Programming for our business
What do you like best about the product?
It is a software with incredible features saves us time because thanks to it we can track by email and thus have better sales we can also handle multiple currencies also I can review the activities in the comments panel or answer HubSpot is all we need now which has all the digital components for our marketing plan
What do you dislike about the product?
This amazing tool is very useful for our business I have nothing to dislike
What problems is the product solving and how is that benefiting you?
Thanks to this very useful software, it not only indicates how to perform a task but also helps us how to answer it, we can integrate it with Gmail and Office 365 and be able to track all sales portunities, it also has the ease of adding new data, it is really incredible in addition HubSpot has the ability to store all the data of my clients and all communication with them is amazing
Recommendations to others considering the product:
I always recommend HubSpot since it has the ability to track all activities and link it to other documents. I can also see the progress of a client's work and its potential. I can also see what the web pages they have seen, messages from email that open and your information and company this is actually very useful for our business plus I can record taking notes without a doubt is something great ideal for our day
Ups and Downs
What do you like best about the product?
I do appreciate the outlook plug in the best.
What do you dislike about the product?
Quite a few, but I will say the fact that HS can't distinguish if a client opened the email, myself, someone who is CC'd etc.
What problems is the product solving and how is that benefiting you?
Not many problems to be frank. I don't see anything unique that HS offers compared to other sales CRM systems. The benefits / problems are similar that can be solved by other CRM systems, such as organizing my pipe, keeping track of to-dos etc.
Recommendations to others considering the product:
I'd say that it does what it should and if the pricing is right, they should go for it. The support is decent, but there are multiple hiccups throughout a given month.
hubspot is great!
What do you like best about the product?
I like that you are able to create templates and sequences to create a consistent flow that you are able to rely on. I also really like that ability to see how many time people have clicked into an email you have sent- its very helpful to be able to see how engaged with your content people are.
What do you dislike about the product?
I like the fact that Hubspot is always updating and "improving" but sometimes I find the changes unnecessary leaving me more confused and uncomfortable with the product than excited about it. Sometimes these contant updates are more confusing than helpful.
What problems is the product solving and how is that benefiting you?
The biggest issue I am solving with Hubspot is organization and accountability. Using hubspot allows me to be accountable - I can assign myself notes, tasks, and reminders to make sure I am on the ball and that nothing gets lost in the shuffle.
Great B2B & B2C automation & retention platform
What do you like best about the product?
Automation of workflows to trigger communication to prospective customers and users based on their activity. The integration with our domain & other service providers give a powerful layer of data driven activities to drive meaningful communication.
What do you dislike about the product?
Would like to see more flexible customizable greetings for automated communication. Also would like to be able to automate email sends through a workflow based on the suggested optimized send times suggested for each message instead of having to schedule them one at a time.
What problems is the product solving and how is that benefiting you?
It is very time consuming sending sales emails one at a time when the data is already entered into Hubspot which could lead to automation of the sends. The automated marketing messages being sent as soon as we receive an inquiry are fantastic and greatly improve our response time.
Recommendations to others considering the product:
Talk to the sales team they will get you in contact with the support you need to answer your questions.
Eventful
What do you like best about the product?
I like the VOIP feature, it makes calling much easier.
What do you dislike about the product?
The inability to set sequential call and email tasks, that are self governing, within a sequence.
What problems is the product solving and how is that benefiting you?
The biggest problem we solve with HubSpot is mass marketing outreach. We can cast a wider net than emails alone.
Recommendations to others considering the product:
Consider what your end goal is for implementing HubSpot. If you realize it is more sales based, consider using a different system.
Best of Class CRM 2019!
What do you like best about the product?
I've used quite a few different CRM's through the years and have found HubSpot to be both intuitive and scalable, enabling you to grow your business without having to look for a new CRM to transition to. I also like the fact that there is a great User Group for Hubspot right here in San Diego...HUGSDx!!
What do you dislike about the product?
No dislikes at all. Whenever I've had questions or thought I've run into a roadblock, all I had to do was pick up the phone and in a very short time, I was able to get an answer to my questions. Support is patient and knowledgable along with sharing beyond to help you better understand and leverage their technology.
What problems is the product solving and how is that benefiting you?
With the Google extension, it makes it easier to send and track emails from either GMail or Hubspot along with tracking all pertinent pieces of info regarding the client and their company.
Recommendations to others considering the product:
Excellent choice and definitely use the live support as you go through your trial so that you are able to experience the quality of support along with the excellent user interface and technology behind it.
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