Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
from
and
External reviews are not included in the AWS star rating for the product.
A CRM that is effective, useful and user friendly!
What do you like best about the product?
HubSpot is extremely useful for tracking your marketing and sales leads. It is easy to use and extremely effective! I like that I can see all my leads and filter them out through various levels. I am able to see all of my threads with them, schedule my tasks and connect deals to the accounts. Additionally, I like that my templates are saved and can open up in each lead's profile for easy access. My team and I also use the sequence feature often to send out emails. I think this CRM is easy to use and helps team members be on top of their leads.
What do you dislike about the product?
The only thing I dislike about HubSpot is that sometimes my email threads don't populate in the account. It is rare, but it does happen. I believe it may be a tracking issue but as I mentioned it is rare. I also don't like that there is a cap on total enrollment for a sequence per day. You can only enroll 250 contacts in a sequence in one day - I believe this should be a little higher.
What problems is the product solving and how is that benefiting you?
We use HubSpot to contact marketing and sales leads. In addition, we also use the chat box feature for the website. The best benefit I have realized are the saved templates that I can easily use in any contact's profile and the ability to sequence emails. All of these features are helpful in staying on top of my leads.
Super User-Friendly
What do you like best about the product?
HubSpot is not only the most user-friendly CRM I've used in the last 10+ years, but it is also the most business savvy. The feedback on my email templates is super helpful, and I love the efficiency of linking contact names, deal owners, and company names in my templates so I can focus my efforts elsewhere.
What do you dislike about the product?
I don't like that I can't dial directly through the HubSpot platform. There is always an error and I'm not sure if it is with Mac, Chrome, or HubSpot.
What problems is the product solving and how is that benefiting you?
We have a much better sales cycle between the BDR and our account executives. This helps our communication as well!
Recommendations to others considering the product:
The more you use it, the more benefits you'll find! Many of my former companies lacked in efficient processes, reporting, and revenue, because they used too many different programs for individual tasks. HubSpot is quite comprehensive and many marketing and strategic decisions need the entire picture and context.
Easy-to-use CRM, great outreach automation options
What do you like best about the product?
The ability to use automations is extremely helpful and was not available on our former CRM. The display is nice and allows lots of collaboration with other teammates. It is easy to use and learn quickly, and allows excellent integrations with most other platforms essential for sales.
What do you dislike about the product?
My biggest dislike is that going from our former CRM, the mass emailing capabilities on HubSpot are much more limited and tedious. It would be nice if each sales associate could have a more accessible way to craft an email and send it to a cohort of prospects at any time.
What problems is the product solving and how is that benefiting you?
The automation sequence has saved our team probably 50% of their time and nullified the need for a larger flex team during busy selling season. This integration and capability alone, along with the ease of updating automation workflows, has been extremely beneficial to allow our team to focus on sales conversations and engaged prospects.
FANTASTIC!!!
What do you like best about the product?
I LOVE using Hubspot's templates! My job requires me to send a lot of emails with basically the same concepts and Hubspot helps me send those emails without it feeling like spam. My absolute favorite part is how it can auto-populate info into the email like their name, their city, or even a link to make an appointment with me. I also love being able to make a call directly from my computer! No more endless dialing for me.
What do you dislike about the product?
I genuinely cannot think of one thing I could dislike about Hubspot. It accomplishes all the needs that I have as far as contacting all my leads and being able to keep track of my communication with tasks and different stages. What isn't there to like? The only thing I wish is that it was easier to add documents to a template without having to contact an admin. That would definitely save me some time if that were easier.
What problems is the product solving and how is that benefiting you?
As a Director of Education, I had a list of contacts on an excel sheet to follow up with, which made it difficult to keep track of my communication and follow up with them as well as it would take a lot of time to do it right. Not to mention I had to write out the same email over and over. Now that I have all my leads in Hubspot it takes half the time it would to be able to call and used to add files into my templates without having to contact
Recommendations to others considering the product:
If you are looking to save time and make your life more efficent this is the CRM for you!
Nice thank you
What do you like best about the product?
I like the customer service you guys are nice.
What do you dislike about the product?
Hubspot lags here and there which can be a pain. It causes my mac book to freak out and not work properly.
What problems is the product solving and how is that benefiting you?
I like that I am able to get contacts in a group and send an email that is specified for them!
Recommendations to others considering the product:
Have a powerful computer
Pretty Good
What do you like best about the product?
HubSpot has a lot of built in features. You can build out an entire marketing/sales funnel, create landing pages, design workflows, and customize email templates. The list goes on.
What do you dislike about the product?
They roll out changes, often and without notice. It's frustrating because you learn something and when you've finally got a handle on it, HubSpot rolls out changes without notifying you and you think it's a bug but in reality they've just "improved" the program.
Also, some of the features have limitations. For example, form designs are very basic. If you want to design the sizing/layout of a form you'd have to use an outside source like Belch.
Also, some of the features have limitations. For example, form designs are very basic. If you want to design the sizing/layout of a form you'd have to use an outside source like Belch.
What problems is the product solving and how is that benefiting you?
HubSpot stores and tracks everything.
HubSpot CRM is great for small companies
What do you like best about the product?
Love the user-friendly features of this CRM compared to its counterparts. It's great for a visual contact record and is very intuitive.
What do you dislike about the product?
It's definitely not as robust as something like Salesforce. If you need to do granular reporting, it's not super effective.
What problems is the product solving and how is that benefiting you?
It's really helpful to leverage it in tandem with HubSpot marketing automation — everything is in one comprehensive platform and you can easily access both products which is great for marketing and sales alignment.
Recommendations to others considering the product:
If you are just getting started with database management, this CRM is a great option. If you need to do super granular reporting and have a robust pipeline marketing strategy, opt for something like Salesforce
HubSpot Keeping the Business on Task
What do you like best about the product?
HubSpot is extremely helpful with delegating task. HubSpot also provides a great tool for inner office communication from department to department. I absolutely love that you can tract the history of who has had made changes to customer accounts. It keeps the integrity of the office intact.
What do you dislike about the product?
I dislike that I cannot pull up information with a customer's address. I can only search phone numbers or emails for duplicate accounts and many customers have more than one phone number or email address - which creates duplicate accounts.
What problems is the product solving and how is that benefiting you?
Missing call backs and follow up appointments are near to null with the HubSpot CRM.
Makes work easy!
What do you like best about the product?
I would say it helps create a way to follow up with clients about our company. It makes minimal mistakes. I would say that most of our sales came from using HubSpot!
What do you dislike about the product?
I would say it was hard to get used to in the beginning however, I learned it does make work easier!
What problems is the product solving and how is that benefiting you?
I feel like there are some problems with forms and sequences. There are some problems with tracking down clients but overall not bad!
Recommendations to others considering the product:
I would recommend making it easier to call! I would say that it should be easy for young adults to start their own business
HubSpot = growth engine
What do you like best about the product?
Integrating web, crm, forms, deals, and contacts in one spot.
What do you dislike about the product?
Fair amount of features that need to be upgraded to access.
What problems is the product solving and how is that benefiting you?
Communication across teams. We're faster to respond to leads, and everyone is on the same page. Love the Activity feed that shows who's on our site. Also love the chatbot.
Recommendations to others considering the product:
Really study Inbound before deciding to switch, and get the appropriate teams on board. Otherwise, it's just another CRM. Encourage all of your team members to go through the free training.
showing 8,941 - 8,950