Sales Hub Enterprise
HubSpotExternal reviews
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Good for the price but needs to improve
What do you like best about the product?
It is great for analytics as you can create a report for literally anything but the marketing aspects are very good as well as you can send emails and create your own landing pages.
What do you dislike about the product?
The templates are a bit bland and difficult to edit and there is still more that can be done if you are good at coding but if you aren't you are up a creek without a paddle
What problems is the product solving and how is that benefiting you?
We are tracking our deals, contacts and marketing events that we attend and hold. The benefits is that it is very easy to get to either through your computer or on your phone and the entire company can look at it
Recommendations to others considering the product:
It is good for the price but realize it is very early in their creation and it will only get better it is solid at the moment but can be greatly improved
HubSpot Shows All My Leads Beautifully
What do you like best about the product?
I love being able to see all my applications and completed deals from my ad campaigns all in one place - it's great to be able to compare quarter to quarter as well.
What do you dislike about the product?
Our company HubSpot manager would have more feedback on dislikes - but I currently dislike I'm only able to pull in 3 ad sources on the Ads display.
What problems is the product solving and how is that benefiting you?
We're solving issues in our pipeline of when clients are brought in via a particular lead source, leave and return organically to fill out our application and being able to attribute to the proper deal source than the final resulting source.
Recommendations to others considering the product:
I'd highly recommend it to anyone trying to track their leads effectively at any point in their sales pipeline who is having issues currently doing so.
CRM Software with lots of features and some bugs
What do you like best about the product?
The Hubspot CRM software had a lot of the features we were looking for in an CRM like the ability to create custom campaigns and email designs.
What do you dislike about the product?
When creating custom designs some of the features were not all that intuitive to use and hubspot had it own markup language which had a slight learning curve
What problems is the product solving and how is that benefiting you?
The hubspot CRM was used to manage and maintain our company mailing lists and to reach out to consumer on a regular basis with their automatic campaign scheduling
Great Program
What do you like best about the product?
HubSpot allows me and my team to keep all of our contacts in one place and make sure we never miss a customer.
What do you dislike about the product?
Program is great! Have yet to run into an issue.
What problems is the product solving and how is that benefiting you?
We are able to better organize emails and contacts. This has allowed us to reach all of our customers and better take care of them.
Recommendations to others considering the product:
Great program. Integration is key for this to operate smoothly.
An efficient tool for marketing CRM
What do you like best about the product?
It's FREE ... at least what I am using. It is possible to upgrade multiple sections whether that be marketing, sales or service. If there are multiple users I'm sure the cost would be significant if you were to open up the CRM all the way.
There activity feed is a great feature that shows how many times an email has been opened. The free version only tracks 200 activities a month.
I've integrated a chat box for my website which feeds into the "Conversations" tab. This part also allows you to see chat, Facebook Messenger conversations that are tied to your account. Very handy.
There activity feed is a great feature that shows how many times an email has been opened. The free version only tracks 200 activities a month.
I've integrated a chat box for my website which feeds into the "Conversations" tab. This part also allows you to see chat, Facebook Messenger conversations that are tied to your account. Very handy.
What do you dislike about the product?
When creating a contact it is a little cumbersome to add certain contact information that most people would probably use. You have to click down a couple levels to get to the area where you add things like website or even company name.
What problems is the product solving and how is that benefiting you?
Hubspot has helped streamline my lead follow up and nurturing. Even while using the free version, there is still a ton of usability. Setting up reminders to call or email while linked in with previous conversations is a great feature.
Recommendations to others considering the product:
If you are just starting out with a small team, there is a ton of functionality available at no charge.
Amazing Product to keep track of everything!
What do you like best about the product?
I LOVE Hubspot. It is a great product to keep track of all information from the moment the lead is captured all the way through onboarding and property management.
What do you dislike about the product?
The price -- unfortunately it is very costly once you get into having multiple users within the interface. The basic models are much more reasonably priced, but your actions are limited at that price point.
What problems is the product solving and how is that benefiting you?
"dropping the ball" has been reduced. It was very difficult for us to keep track of everything during the lead capture and nurture stage.
Not as good as Salesforce
What do you like best about the product?
Ability to create contact reports and dashboards, attribution reports. I like their de-duplication feature.
What do you dislike about the product?
It has some limitations in building reports. It's good for contact reports but not really for deals/opportunities. HS is more for marketing than for sales.
What problems is the product solving and how is that benefiting you?
Running marketing campaigns, marketing campaign performance data analysis, tracking marketing attribution, etc.
Simple implementation, easy to use
What do you like best about the product?
It's easy to deploy to a small marketing team
What do you dislike about the product?
A bit less sophisticated than some of the top CRM solutions
What problems is the product solving and how is that benefiting you?
Helps us tie on-site actions to our email marketing campaign
HubSpot: A great choice for a CRM
What do you like best about the product?
As a marketing coordinator, HubSpot makes it extremely easy to track email campaigns, manage social media accounts in one place, upload contacts, etc.
What do you dislike about the product?
When I've encountered problems in the past and reached out to HubSpot, all they do is send a link to their help page, which I've usually already read, rather than help you work through it.
What problems is the product solving and how is that benefiting you?
It makes my job much more efficient; I used to use multiple scheduling tools for social media which was very time consuming. Now I simply can create one post and share it among all of our platforms.
HubSpot is easy to use
What do you like best about the product?
HubSpot is what you make it. If you keep track of your info, it's great. I like the link to incoming and outgoing emails... easier than making individual notes of contacts.
What do you dislike about the product?
It seems to log out from time to time and if I don't notice, I have to manually enter notes. That is really the only dislike.
What problems is the product solving and how is that benefiting you?
I am able to track conversations more effectively and follow our staff's communication with clients to determine where we might be falling behind.
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