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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Cassandra W.

Maximising Productivity at Work to Achieve More in Less Time

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
I found that the templates tool allowed me to be more efficient in my role. I was able to craft very effective emails to send to customers for various occasions. The content suggestions option was very helpful in this process because it added input that I had not considered. This preparation maximised my productivity at work because I had the templates ready to go.
What do you dislike about the product?
I really enjoy using HubSpot however, there are times when the system can glitch and that is merely a technical issue. It can be a little frustrating when I want to quickly navigate between different customer profiles. There is so much to HubSpot that I am still learning about and I am so sure that I am not fully utilising the service. I would love for shorter training videos in order to fully understand how to use HubSpot CRM.
What problems is the product solving and how is that benefiting you?
HubSpot is a fundamental tool that I use in my day to day tasks. As a community associate, my role requires me to build rapport with a large number of people. HubSpot provides me with crucial customer data in order to continue building solid relationships that leads to a deal. I am able to track their activity to monitor their engagement to determine how close a lead is to closing a deal.
Recommendations to others considering the product:
I wholeheartedly recommend using HubSpot CRM in order to maximise productivity in the workplace to achieve so much more in less time.


    Management Consulting

Hubspot is seamless and easy to manage your clients!

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
As a first time user of Hubspot, the CRM program has made every process seamless and it's super easy to use. Hubspot saves you a lot of time organizing your clients, setting tasks for yourself, as well as being able to send out email templates that you can easily fix up to cater to the client.
What do you dislike about the product?
Once a week, there are some technical issues that arise that just get annoying when you're trying to contact clients. For instance, sometimes Hubspot calls won't connect and I'll have to personally use my phone to reach out to the client. There are also some country codes that don't work through Hubspot. I completely understand why that's the case but it just gets annoying sometimes.
What problems is the product solving and how is that benefiting you?
A few problems that I'm trying to solve while using Hubspot CRM include being able to easily manage my clients and saving time sending out emails.
Recommendations to others considering the product:
Definitely make use of all the tools and videos that Hubspot has in order to efficiently and effectively manage your clients!


    Media Production

The Best Budget-CRM option, hands down.

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot is Free...Let's just get that out of the way first and foremost. A full CRM with the weath of functionality like that is amazing and ludicrous to give away for free, but somehow they did.

There's also the added benefit of how it integrates with the other functions I'm using for my new business - I currently use GSuite, which is seemlessly connects to and allows me to use as a mail-center. I also like how I can conduct a lot of the business functions I need to do straight from the browser.

Finally - their mobile app isn't nothing to sneeze at - It's been helpful when Im out and about (which I am a lot as a filmmaker)
What do you dislike about the product?
I think the companion app does need some additional functionality since it does take some getting used to - I also cannot manipulate as many of the contact elements as I can through the browser program.
What problems is the product solving and how is that benefiting you?
I have a new business, and one thing I learned in my last job is that a poorly-kept CRM is a recipe for disaster. This lets me keep all of my client contacts and task-management in a centralized location and keeps me honest with what I'm doing.
Recommendations to others considering the product:
Definitely make sure to follow the instructions on properly uploading your contact database to the CRM - it has made my life much easier and has allowed all of my info to be really available from the first moment.


    Adam W.

A Standout CRM!!

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
The interface is simple and easy to understand and use. Finding the right information takes only a few clicks. Designing and using email templates saves so much time and ensure consistent accuracy.
What do you dislike about the product?
Not much to dislike so far - try me again in a few months but I'm sure I'll have the same answer.
What problems is the product solving and how is that benefiting you?
Easy to reach my audience and track who is responding to my emails and how.
Recommendations to others considering the product:
Try other CRMs but choose HubSpoty


    Mechanical or Industrial Engineering

Excellent for keeping a hold on your deal pipeline as it grows

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
The greatest benefit for myself and those at our organisation is the ability to keep a tight grip on our sales pipeline. The tasks we set are follow up tasks with new inquiries, and if you do your due diligence and complete your daily tasks, you will succeed in reaching your targets or get very close in doing so. Also, tasks are great for internal follow up and the automatic task for 'Post-sale touch base' is something that we love.
What do you dislike about the product?
The only drawback that I can see, is that the tasks seem to be focused on the contact and not a deal in the sales pipeline. Having the tasks associated with the deal would make the task queues more efficient and user friendly.
What problems is the product solving and how is that benefiting you?
Conversion rates from inquiry to sale is something that we were working to get consistency with, and tasks, along with the awesome customisable dashboards are a great way of tracking performance and your sales efforts for the month/year or even quarter. Our marketing department are greatly invested in the automated marketing side of Hubspot, and that success feeds directly into the inbound department that I am in.
Recommendations to others considering the product:
Take as many tutorials as possible when learning about it. There's a wealth of knowledge in the support videos.


    Health, Wellness and Fitness

Good CRM

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
They have great free courses to take. They have a nice way to track connections with contacts for sales.
What do you dislike about the product?
Not super user friendly at first use, have to click around a lot to find what you are looking for.
What problems is the product solving and how is that benefiting you?
It has helped me keep track of my contacts and when I have contacted people.


    Tom F.

We love HubSpot CRM

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Keeps all of our clients and prospects organized and we know where each of them is at any point in time in the pipeline
What do you dislike about the product?
There isn't anythign I would say I dislike about it.
What problems is the product solving and how is that benefiting you?
No problems. benefits would be organization and follow-up rates.


    Ivan M.

EASY,SIMPLE,EFFICIENT!

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
What I like the most about HubSpot CRM is that it truly allows you to get your work done at a faster rate using templates that you can create on your own. I can track my business with multiple options such as last time contacted, booked meeting, personal notes and more!
What do you dislike about the product?
I would say the only critic I have would be that there is no text SMS feature. I think if Hubspot allowed a user to also text a client, that would change the game. There are the few bunch that don't exactly check their emails a lot but are all over there text messages.
What problems is the product solving and how is that benefiting you?
I've realized that I can now reach out to so many more people at one time and be more time-efficient while in the office. It also helps me with reminders about meeting or follow-ups which keeps everything on track on a time frame basis which is great for me to realize what clients need to be followed upon. Since starting with Hubspot, My Sales have increased significantly and I am a proud user.
Recommendations to others considering the product:
This is a great way to view all aspects of your business and will only helo improve and increase revenue guaranteed!


    Rachel J.

Sales made easy!

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Love the sequence feature - less manual follow up, more time to spend connecting with leads and customizing follow-up for particular clients.
What do you dislike about the product?
At first, I didn't love the layout of the main contact screen - there's a lot to look at initially, but once you get used to it and customize each page per your preferences, it's super easy.
What problems is the product solving and how is that benefiting you?
Manual follow up is a thing of the past! Having snippets, templates and sequences ready to go for clients offers the quickest response time = more sales.
Recommendations to others considering the product:
Go for it! Atleast give it a trial if you are skeptical. It will simply all aspects of sales, marketing and operations.


    Carolyn W.

Great CRM

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
What I love about HubSpot is that it keeps me on track and it keeps my customers priority. I've used HubSpot for over two years and I utilize so many of the tools even when I am not on the phone dialing for dollars, as we call it, HubSpot is my personal secretary sending emails, logging when customers open them and giving me a heads-up on their interest level. I set tasks, maintain relationships, create new leads, invent email templates and sequences for our team, and manage the overall relationships with all our customers year round. I have been able to increase sales 10%, increase interest from our customers and impress the owners of the company.
What do you dislike about the product?
HubSpot has gone through a few growth sprits and although they have been able to manage them well, I was spoiled by how well everything worked, so when it doesn't work to my expectation I became frustrated. If I could make a request, I would ask that HubSpot automate emails in sequences to be able to send a second set of emails out to all my customers who had not opened the first email.
What problems is the product solving and how is that benefiting you?
HubSpot has given me the ability to handle all of my customers. What I mean by that is now I am keeping them in a rotation of calls, emails, check-in and sales. They have resolved the issue of tracking emails individually, making notes on sticky pads as to when to call customers back, automated monthly emails to customers, and set up tasks for a year in advance. In addition I use HubSpot to talk with others on our team, set tasks up for them and share information across the US and across the World.
Recommendations to others considering the product:
If you are looking for a single CRM to house all of your data, keep it clean, reliable and available to use when you need it to ensure your business can run more efficiently, then HubSpot is the right choice. This CRM has been great for my day-to-day sales needs and can increase your relationships when all the tools are used.