Sales Hub Enterprise
HubSpotExternal reviews
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HubSpot CRM, Organize your Customers
What do you like best about the product?
Tracking quotes and fully monitoring sales representatives' activity with each of their customers.
What do you dislike about the product?
Forcing the reps to log their data. Most of the time they will go on a sales call and not log their experience.
What problems is the product solving and how is that benefiting you?
Tracking deals and improving monitoring of forecasts for our manufacturing team so they know which deals are close to closing.
Recommendations to others considering the product:
Stick with it and keep urging your sales reps to document their experiences.
Great CRM tool
What do you like best about the product?
I think the best part of HubSpot is it's usability. It's well organized, which makes it easy to navigate.
What do you dislike about the product?
My biggest complaint with HubSpot is that you can't filter on a certain user's emails in the Marketing Email section. We have a lot of people at work that use HubSpot and send group emails out, and sometimes you lose an email you sent because of all of the other emails.
What problems is the product solving and how is that benefiting you?
The main problem we're solving is having a modern CRM. The biggest benefit we've realized so far is being able to track email opens and clicks. This helps us prioritize who to contact first.
Hubspot CRM
What do you like best about the product?
I have used many of the different CRM platforms over my 30 year career as a salesman I have found the Hubspot to be the best that I have used.
What do you dislike about the product?
I haven't found the hubspot app to be as easy to use as the desktop application. I have been using the app a lot more lately and am starting to get the hang of it.
What problems is the product solving and how is that benefiting you?
The biggest benefit I have used in managing my sales pipeline every day
Very user friendly
What do you like best about the product?
Very easy to learn and use, doesn’t require a class to learn like some other options on the market
What do you dislike about the product?
Not as many options as other crms, flexibility is limited
What problems is the product solving and how is that benefiting you?
Keeping track of tasks and projects that need to be done. Nothing slips through the cracks. Reminders are set
Best CRM I've ever used
What do you like best about the product?
Its really simple to use and has a very great UI and workflow
What do you dislike about the product?
I currently don't have any issues with the CRM.
What problems is the product solving and how is that benefiting you?
I use it for my team to track their calls, meetings, and marketing efforts. We then use the data stored in here for our weekly team updates.
Recommendations to others considering the product:
IF you are starting out, Hubspot is great to keep track of your daily tasks and meetings. They have great pricing and even special deals for startups.
Hubspot CRM
What do you like best about the product?
Hubspot is super helpful to us because we're able to track all of our online store purchases by customer.
What do you dislike about the product?
The deals functionality of Hubspot is fairly limited.
What problems is the product solving and how is that benefiting you?
We're able to market better to our users based on events and products they purchase from us.
HubSpot CRM
What do you like best about the product?
Its a great way to reach out to clients with out thinking about it. I set up the campaign and its done.
What do you dislike about the product?
Its time consuming entering each person into my list when Im doing multiple agencies
What problems is the product solving and how is that benefiting you?
I am getting a lot of response from my campaigns. I have been able to connect with a lot of new people by using this tool in my sales cycle
Recommendations to others considering the product:
Its been a great tool in my sales cycle each month
Great Insights and Updated Materials
What do you like best about the product?
It's always good to be part of the trainings from Hubspot specially because of the insights we get during the training and after finalising and get the chance to see our mistakes and also where we could improve it makes me urge to learn more about the platform.
What do you dislike about the product?
Some of the exercises could be more interactive and with more trainings on updates from HubSpot, I feel that with so much updates we should be able to see it all in one single video and also something related to new features on the CRM..
What problems is the product solving and how is that benefiting you?
We have been learning a lot with HubSpot, got more professional quotations sent to our customers and the benefit if amazing, once you start dealing with the reports that we are able to have on the CRM we have more insights for new marketing strategies.
Recommendations to others considering the product:
Use it, and make the most out of it. If you are not satisfied get in touch, you can do most of the implementation by yourself but once you have done the basics you need a support closer to you.
Robust CRM with strong customer service
What do you like best about the product?
This is the first time that our organization has invested in a CRM as complex as HubSpot, so it has been very helpful to have HubSpot's strong customer service team helping us along the way. There has been a lot of learning on our side, but we know that either HubSpot will help us out or we're likely to find what we need in the community resources. We've also launched a marketing email strategy for the first time, which is very exciting and gets our name out into the world more, and the tracking of our sales team's emails is such a positive improvement.
What do you dislike about the product?
There are some out-of-the-box contact and company property features that haven't worked well for us, but they aren't something that you can change. For example, it is not helpful for us that companies are automatically created and default to a contact's email address--people who work at regional affiliates of larger companies often have the email address of the parent company, but we really only want to focus on the regional locations.
Another challenge we've had is the integration with Outlook. As a healthcare institution, we have high levels of security, and most of our contacts do as well, and so HubSpot and Outlook have had a pretty hard time integrating.
Another challenge we've had is the integration with Outlook. As a healthcare institution, we have high levels of security, and most of our contacts do as well, and so HubSpot and Outlook have had a pretty hard time integrating.
What problems is the product solving and how is that benefiting you?
HubSpot is helping us better define what our internal funnel is, and it's also providing the argument and the tools to solidify some steps of our sales process with other internal departments. We are becoming more transparent with our strategies within the department because we need to input and use that information in HubSpot, and it's helping us recognize ways that we could work more efficiently with other departments in the organization.
Recommendations to others considering the product:
Definitely take advantage of the onboarding and the lessons. It's helpful to be able to talk to someone, and then you have to learn by actually trying things out.
Never knew how much we needed HubSpot
What do you like best about the product?
Integration with Outlook, giving us way more tools to reach clients.
What do you dislike about the product?
Until recent plug in for Outlook, having to access through browser; email formatting was not great (I'm used to the Word-like formatting options in Outlook).
What problems is the product solving and how is that benefiting you?
More line of site on contacting clients/prospects (opens, clicks) and the use of Sequencing.
Recommendations to others considering the product:
Simple clean interface with great support. Great for 1 to 100+ team members.
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