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Reviews from AWS customer

2 AWS reviews
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External reviews

10,018 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Christopher B.

Comprehensive CRM with Overwhelming Data Depth

  • March 04, 2026
  • Review provided by G2

What do you like best about the product?
I like that everything in HubSpot Sales Hub is in a single system, which allows me to open up any record and see what prospects or customers have been doing, including who they have interacted with. I also love the Gmail extension.
What do you dislike about the product?
Sometimes it's overwhelming to find information because there is so much of it. It's not hard by any means, but setting it up is definitely not something you're going to stand up in a couple of hours.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub provides a single source of truth for all contacts, leads, and deals, so I can easily access and track customer interactions.


    Maren W.

HubSpot Sales Hub Keeps Deals, Emails, and Follow-Ups Perfectly Organized

  • March 04, 2026
  • Review provided by G2

What do you like best about the product?
I rely on HubSpot Sales Hub to keep track of deals, emails, and follow-ups in one place. The pipeline view makes it easy to see which opportunities need attention and what stage each deal is in. I also find the email tracking and activity history useful because they give quick insight into prospect engagement without searching through different tools.
What do you dislike about the product?
Some important features such as advanced automation and deeper reporting are only available in higher tier plans. As teams grow and require more functionality, the cost can increase fairly quickly.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps keep sales activities organized and prevents deals from slipping through the cracks. Having all communication, notes, and deal updates inside one CRM makes follow-ups more consistent and helps maintain a smoother sales process.


    Stefan D.

Intuitive CRM with Powerful Automation

  • March 03, 2026
  • Review provided by G2

What do you like best about the product?
I use HubSpot Sales Hub as my primary CRM system to manage contacts, deals pipeline, automate reach out sequences, and report on sales performance. I appreciate that it allows me to automate reach out cadences with multiple types of touchpoints, like calls, automated emails, and LinkedIn InMail. It makes managing my pipeline of deals and forecasting easy and allows me to report on a variety of different metrics. I like that HubSpot Sales Hub is user-friendly, logically laid out, and not too cluttered. It has all the key things I require as a salesperson and manager. I particularly enjoy that I can create bookmarks for my most used tabs such as 'Tasks', 'Sequences', and 'Reports' to easily navigate the CRM for my day-to-day needs. The taskbars are sensibly laid out by function and department.
What do you dislike about the product?
The search bar at the top is awful. The reasoning behind which results appear as you are typing a name or email address is completely illogical and not user-friendly, unlike other parts of the site. When I type a specific name such as Joe Bloggs, the logical result as I am typing the name (but having not fully typed it out) should be Joe Bloggs, but instead, irrelevant results appear such as Joe Joseph or Joe Joel. The search logic makes no sense, especially compared to other areas of HubSpot Sales Hub.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to automate reach-out sequences, manage my pipeline and forecast, and report across business metrics, which streamlines my sales process.


    Peter L.

Great UI, but the free plan gets expensive quickly

  • March 03, 2026
  • Review provided by G2

What do you like best about the product?
I love the UI - much easier to work with than SalesForce
What do you dislike about the product?
It starts free but rapidly becomes expensive. Also had some issues using this with Office 365
What problems is the product solving and how is that benefiting you?
Its a great CRM with amazingly flexible columns that can be configured.


    Angela V.

Versatile CRM and Marketing Integration Tool

  • March 02, 2026
  • Review provided by G2

What do you like best about the product?
I find HubSpot Sales Hub helpful for marketing and CRM integration. I use the email build assistance and website creation and maintenance features, as well as its connectivity with Salesforce CRM, which allows us to effectively manage our sales lifecycle. I also use the Marketing, CRM, Content, and Workflow tools extensively. I currently use HubSpot Sales Hub for meeting scheduling links for our sales team.
What do you dislike about the product?
Nothing; for our current use case, everything works appropriately
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for email build assistance, website creation, and connectivity with Salesforce CRM, which helps in managing our sales lifecycle.


    Computer Software

Thorough and Reliable Experience

  • March 02, 2026
  • Review provided by G2

What do you like best about the product?
It's thorough and allows us the flexibility to grow
What do you dislike about the product?
I would like to see more native integration with other apps
What problems is the product solving and how is that benefiting you?
Consolidated customer information


    Hospital & Health Care

HubSpot’s UI/UX and Activity Feed Stand Out

  • March 02, 2026
  • Review provided by G2

What do you like best about the product?
After having used SalesForce, I really like the UI & UX of Hubspot. I especially like the activity feed
What do you dislike about the product?
There is nothing that comes to mind when I think of what I dislike
What problems is the product solving and how is that benefiting you?
HubSpot allows me to easily track activity of my accounts and individual prospects, along with logging the conversations that I have


    Gungor A.

Effortless Sales Automation, Slight Complexity

  • March 01, 2026
  • Review provided by G2

What do you like best about the product?
I love automating emails with HubSpot Sales Hub. It's really valuable for me because if I can't reach a customer, I can have a sequence of emails go out automatically. In the first email, I introduce myself and my product, and if they don't reply, I can send more emails highlighting different aspects of my product without doing it manually. HubSpot does it for me, and I appreciate that it makes this process so much easier.
What do you dislike about the product?
I guess it's a kind of complicated because it has so many features. So I guess it can be more user-friendly.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to categorize and organize a large number of leads and automate email sequences. It helps follow up with potential leads, even sending follow-up emails automatically if there is no reply.


    Meshv P.

HubSpot Sales Hub Keeps Leads, Deals, and Contacts Perfectly Organized

  • February 25, 2026
  • Review provided by G2

What do you like best about the product?
I like HubSpot Sales hub for to handle leads, track deals and to do automate some of process, as it provide good interface. It helps me into form proper organized contacts, keeping track of emails, calls and all related things.
What do you dislike about the product?
Only one thing that I dislike is some of feature are only accessible in high tier plan which can be bit costly as user grow.
What problems is the product solving and how is that benefiting you?
It really helps me to solve scattered data to proper statured data and allow me to create some automation flow for process.


    Luigi T.

Streamlined Collaboration, Slight Performance Hiccups

  • February 25, 2026
  • Review provided by G2

What do you like best about the product?
I love how HubSpot Sales Hub helps our entire team collaborate from Quote to Cash. It maintains clean activities and a record of client interactions, allowing for more optimal sales motions. Quoting is easy because the interface allows us to easily pick items from the product library. We use the automation workflows, which help with our sales processing. While it took some time to set up, it was worth the configuration time as it is an integral part of our sales process.
What do you dislike about the product?
I find the platform sometimes slow.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps my team collaborate from Quote to Cash, maintain clean activities, and streamline sales motions. The easy interface makes quoting effortless by picking items from the product library. Automation workflows also aid in our sales processing.