Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Hubspot is a great tool for small to medium size businesses.
What do you like best about the product?
The ease of use is the biggest factor. Having new hires being able to adapt quickly and get them producing early is so beneficial.
What do you dislike about the product?
Probably just the amounts of updates and some re-adjusting to the CRM.
What problems is the product solving and how is that benefiting you?
- Saving time
- Being more efficient
- Organized
- Being more efficient
- Organized
One stop shop for sales & marketing
What do you like best about the product?
The hubspot CRM shares a database with marketing and website, so there's an easy flow of information directly from our website to our sales team.
What do you dislike about the product?
Hubspot was originally a marketing tool, the sales platform is newer and less mature. The reporting functionality for the sales process is limited.
What problems is the product solving and how is that benefiting you?
The ability to quickly insert common answers to questions using templates, and automating outreach to prospects using sequences saves a lot of time.
Recommendations to others considering the product:
You get the most value from it when the whole lifecycle of a customer is tracked in the platform.
Mass Emailing Master
What do you like best about the product?
Hubspot is one of the best CRM platforms for mass emailing!
What do you dislike about the product?
If you have a small company it won't be the best fit. Hubspot integration is primarily meant for reaching out to mass leads.
What problems is the product solving and how is that benefiting you?
Being able to use marketing and sales contacts together is a blessing. Keeps the system clean and the company on the same page.
Recommendations to others considering the product:
None
Replicate your success with Hubspot templates
What do you like best about the product?
I like the Gmail integration so that I can use my templates there. Very useful
What do you dislike about the product?
I think the signatures could translate to from template to template, rather than having to clone templates. The lack of folders in folders, so you can version better,. would also be very welcome
What problems is the product solving and how is that benefiting you?
I can experiment and keep track easy with email content and scale quickly what works. Allow me to execute volume which would be difficult otherwise.
This Works
What do you like best about the product?
It's easy to set up templates and have automation take care of the rest.
What do you dislike about the product?
Have to set up individually not as groups. very time consuming.
What problems is the product solving and how is that benefiting you?
Touches! it's all about touching the suspect, driving awareness of our product.
Excellent platform
What do you like best about the product?
The Tasks, notes, email, information all in one page. The best thing about this platform is you're organized in one page for the client and the right side you half the other contacts that are listed within the company. Hands down best way to keep track
What do you dislike about the product?
There isnt a general board to keep track of whats going on with the client, what i do is I pin the notes so its the first thing i see. There should be a easy clean format where i can quickly drop a comment about the clients status
What problems is the product solving and how is that benefiting you?
Not much problems, but it can be slow sometimes. It cold also be my computer but i find it extremely difficult to get anything done with the progress of the pages loading.
Recommendations to others considering the product:
This is the best easy to use platform
Surprisingly powerful CRM
What do you like best about the product?
Ease of use across comprehensive sales and service tools - much more advanced system than I initially expected based on how simple to use it is.
Auto-recognition of associated contacts, deals, companies etc. make it hard for things to slip through the cracks.
Auto-recognition of associated contacts, deals, companies etc. make it hard for things to slip through the cracks.
What do you dislike about the product?
I can’t think of anything right now, but will let you know if anything comes up
What problems is the product solving and how is that benefiting you?
Prospecting, ticketing, pipeline management, CS operations, sales rep activity tracking.
Centralization of data
Centralization of data
Template Review
What do you like best about the product?
Easy access to templates and the ability to change things once clicked. I was also able to manage my pipeline much more effectively. I really liked having the ability to see when my clients were in the tools, clicking on links, or opening the emails I was sending.
What do you dislike about the product?
somewhat confusing to navigate at first however it was easy to use once we got going. I also disliked that there were no templates we could view directly in the platform. I also wish there was an easier way to go in and personalize the templates once they were used in the emails.
What problems is the product solving and how is that benefiting you?
time management and the ability to increase productivity. I am also able to manage my pipeline much more effectively. I think it helped me get to my clients quicker to enforce relationships and close prospective clients. If I did not have access to this information I would struggle to know who as using the tool and who was interacting with the things I had been sending out.
Great CRM across the board
What do you like best about the product?
I enjoy simple social media scheduling, it's helpful to be able to duplicate simply between platforms.
What do you dislike about the product?
As yet, social media inbox messages don't pull through which would be useful.
What problems is the product solving and how is that benefiting you?
Keeping track of leads is streamlined with HubSpot, it's simple to identify where they're up to at all times.
Recommendations to others considering the product:
In my experience it's definitely improved operations.
Amazing, Simple, Fun
What do you like best about the product?
The templates feature is my favorite aspect. It makes it so easy to send and track emails. I love it! Having the sequences helps too. With the sequences you can set it to have certain templates send without you having to do anything. It is amazingly helpful. I didn't use them when i first started using the service but now that I am, it has made everything so much easier.
What do you dislike about the product?
The system can get very slow sometimes and it makes everything take longer. Other than that, I honestly don't think there is anything that I don't like. It just makes life so much better and I love it.
What problems is the product solving and how is that benefiting you?
It has become so easy to track my activity and I love how you can see when people read and click on items in the email. Has completely smoothed out our process and has made it much easier to work. It saves time while also organizing, and having both at the same time is key. I would totally recommend HubSpot to anyone. Everyday I learn something new with the service and that's what makes it awesome.
Recommendations to others considering the product:
Use the sequences!! They have been an absolute game changer for me. It literally makes my job and my life so much easier. I unfortunately didn't use them when I first started with the service but the very first day that I started using them, I double my productivity. Sequences are that good.
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