Sales Hub Enterprise
HubSpotExternal reviews
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Hubspot is fantastic.
What do you like best about the product?
I like how Hubspot allows me to automate sequences.
What do you dislike about the product?
The task will continue to pile on even if you haven't moved through a sequence.
What problems is the product solving and how is that benefiting you?
No issues.
Easy to use for any size business
What do you like best about the product?
HubSpot CRM creates transparency within all the communication that happens for a business and it's customer especially for a smaller sized business where you don't have dedicated reps for each account and it's more like whoever is available to service that account. Any given employee can go to any given account and know exactly what's happened based on past communications and he/she can then contact that account directly through Hubspot.
What do you dislike about the product?
In all honesty, there isn't much I dislike. The only thing that would be on a wish list is if they had a integration to Quickbooks Desktop Enterprise. Right now I'm manually exporting data out of Quickbooks and into HubSpot weekly. Integrating to Quickbooks Desktop would serve the small business market far more. It does integrate with QBO which is far less functional then QBD.
What problems is the product solving and how is that benefiting you?
HubSpot CRM is helping us increase sales by maintaining frequent communication with our customers based off characteristics such as when is the last time they bought something and allowing us to target them with HubSpot's marketing module. The email marketing aspect of HubSpot is probably the biggest plus for us considering it provides advanced features like targeted emailing and sequencing at a very low cost. As a SMB we are automating more and more of our business everyday all thanks to HubSpot.
Recommendations to others considering the product:
Definitely a great starter CRM for a company that doesn't currently implement one considering their flexible and low pricing.
Simplicity at it's best - value for money
What do you like best about the product?
The option to save different email templates so it makes it much easier and way more efficient sending emails out. Love the ability to automatically send email out through Hubspot sequences.
What do you dislike about the product?
Hubspot email sequences has a limit to adding the users.
What problems is the product solving and how is that benefiting you?
1) Saving standard emails templates i.e. post demo call email follow up - saves me loads of time
2) Creating Hubspot email sequences to auto send email out at certain date, certain time - I dont have to remember to follow up with someone if they dont reply to my email
2) Creating Hubspot email sequences to auto send email out at certain date, certain time - I dont have to remember to follow up with someone if they dont reply to my email
Recommendations to others considering the product:
It's definitely value for money given its features and capabilities.
great platform if you fully commit to all its function
What do you like best about the product?
A really good platform for your sales. I would advise you to fully commit and understand it to get the best out of it. love the sequencing options,
What do you dislike about the product?
Pricing is ok, the only gripe is that there is no discount for multiple accounts.
What problems is the product solving and how is that benefiting you?
mainly managing inquiries and potential leads.
Recommendations to others considering the product:
understand it all before you start
Very Useful & Great Product Quality
What do you like best about the product?
Easy to understand & use with the flexibility is the best part which i like. Its so amazing for managing the prospects & sales pipeline. Its very useful for small & medium organization.
What do you dislike about the product?
There is nothing to dislike about this HubSpot CRM. It is just amazing.
What problems is the product solving and how is that benefiting you?
Well i resolved my major problems of managing prospects & sales for my small business having employees 2-10 & I realized that its one of the best CRM software i have used for managing.
Recommendations to others considering the product:
Highly Recommended & best at keeping all your contacts in one centralized, customizable database.
One of my favorite tasks is working in HubSpot
What do you like best about the product?
Ability to clone and then just edit as needed social media posts and eblasts saves tons of time! The analytics for tracking results are great.
What do you dislike about the product?
Great tool! No complaints from me actually.
What problems is the product solving and how is that benefiting you?
We use HubSpot for eblasts and social media for our events and also for landing pages and forms for signing up for livestream. Also, the analytics are great for seeing what's working and tracking campaigns!
Easy to keep track
What do you like best about the product?
It makes it easy for the entire team to keep tabs on outreach status and contact storage. We track different funnels, including users, strategic partnerships, and investors. We have teams all over the place so this helps us stay on top of project statuses.
What do you dislike about the product?
Not always clear when the features are on and I've accidentally sucked personal emails into our CRM.
What problems is the product solving and how is that benefiting you?
Templates with smart solutions like automating names and other personal info to save time!
A great tool for every part of your organization
What do you like best about the product?
Hubspot is probably the easiest CRM tool to just pick up and use with little pre-training needed. While I use the tool primarily for the social monitoring aspect if I need to fill in for a colleague and handle email, content (we manage our blog through Hubspot as well) or customer contact I can do that pretty easily!
What do you dislike about the product?
I wish the social tools were a bit more fleshed out as in terms of social sceduling they are pretty simple and not up to par with the publishing tools provided by Facebook. Despite this their social monitoring tools are some of the best so this negative isn't a deal-breaker for using Hubspot on our team.
What problems is the product solving and how is that benefiting you?
Social monitoring was a real challenge I faced prior to using Hubspot. Just having a tool that easily switches between accounts and allows me to answer tweets or posts from customers from the appropriate account is a major game-changer. I also love that we are able to easily keep track of a customer's journey from receiving a promotion email to actually making a purchase.
Easy to Use and Fun to Learn
What do you like best about the product?
I like that HubSpot provides so many learning tools so anyone can easily learn how to use their software and learn the ins and outs of different online marketing strategies.
What do you dislike about the product?
The hardest thing about HubSpot is that it is made mostly for developers who know mostly what they are doing. I mentioned they are great at training the right candidate for use, but sometimes that can take extra time and investment.
What problems is the product solving and how is that benefiting you?
We use hubspot mostly for our website and blog management. I have LOVED using it to rebuild out website and really give our company the great look we are going fo.
Everything you need to organize, track, and nurture your leads and customers = HubSpot!!
What do you like best about the product?
Certification and up to date scenario training..Love the videos that they have on every subject matter in sales, blogging, marketing, facebook and other social media outlets. Also, have study guides that you can download. Gives you the tools to grow a better business, especially with Inbound sales. Hubspot seem to have everything in one spot, great for small businesses. Nothing to lose due to Hubspot's free trail.
What do you dislike about the product?
At times it seem to run slow, or crash (and I have to refresh or logout). It sometimes freezes and I'm unable to click on anything. Also, paying for technical support seems to be alittle pricey. Like with Apple you can call or go into their store regardless of your device and atleast get advance on what the next best steps are in getting your issue resolved (now you may have to pay at that point) but atleast you have consultation for free. Also, given that A/B testing is one of their quickest and most effective ways to improve the performance of online campaigns, it seems odd that they wouldn’t offer this at lower levels to help small businesses generate better results (and additional revenue).
What problems is the product solving and how is that benefiting you?
When I started with HubSpot I didn't know a lot about how the sales, marketing side worked - now that I have completed a few courses and did some outside researching, I feel well versed on the culture of sales and marketing (I have a lot more to learn though). The benefits is that HubSpot is a click away where I feel confident in whatever concern or issue I have, I believe HubSpot will be there to help me in the right direction. (i.e. articles, help desk etc.)
Recommendations to others considering the product:
Shop around first, but I believe you will end up using HubSpot
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