Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Good tool for productivity
What do you like best about the product?
Hubspot does a very good job at aggregating all the important data needed for day-to-day contact management, as well as incorporating a ticketing system to help us keep track of marketing requests.
What do you dislike about the product?
Hubspot is a little clunky, and the app could use some extra work. However it's far better than some of the other CRM tools I have used.
What problems is the product solving and how is that benefiting you?
Hubspot is helping create a consistently updated database for the entire sales organization to work from, saving time from having to manually chase leads and ping other reps on where clients are in the sales pipeline.
the best I ever experienced
What do you like best about the product?
SAVING EFFORT
Sorting out qualified leads to invest my time in them
Sorting out qualified leads to invest my time in them
What do you dislike about the product?
it looks like still expanding .. can't wait till it get integrated with quickbooks WILL BE SUPER!!!
What problems is the product solving and how is that benefiting you?
save time .. effort .. combining all the sequencing to catch the right qualified lead and invest my time on them
A must have for any sales organization
What do you like best about the product?
This tool has ease of use, powerful add ons, and is critical for tracking the sales process and goals for my business.
What do you dislike about the product?
The pricing is a bit expensive, however, the paid-for version is far more powerful and has added benefits that would justify the cost for some.
What problems is the product solving and how is that benefiting you?
Tracking sales and keeping up with prospects is a must for my organization and this tool definitely helps with that. I have noticed a higher close rate due to the reminders.
Recommendations to others considering the product:
Spend some time playing with the different features that are inside Hubspot. Play with properties a lot depending on what info you'd like to track and collect per customer or deal. Adding additional properties to deals, customers and companies is where I have seen a great deal of success with using Hubspot.
Helped me automate and do work a lot faster
What do you like best about the product?
The email sequencing features worked wonders for me. Helped me reach a lot of prospects with ease.
What do you dislike about the product?
Sometimes activity feed feature shows email is bounced but the clients would have received the emails
What problems is the product solving and how is that benefiting you?
Managing a bulk of prospects used to be tough, but now with this tool, I could connect and filter a whole lot of contacts and get connected easily. I could set tasks and it will easily remind me when I need to reach to a particular client
Really good
What do you like best about the product?
In the Sales tool I like the tasks and sequences, it's really helpful.
What do you dislike about the product?
There's nothing I dislike, but I wish the sequences had triggers other than answering an email or booking a meeting
What problems is the product solving and how is that benefiting you?
I'm keeping my workflow active with my clients;
Hubspot CRM - Sequences feature
What do you like best about the product?
I like the sequences feature. This has allowed us to adopt a lead generation strategy that is completely automated and saves a lot of time. If/When customers reply, they are pulled out of the sequence, allowing for personalised follow up.
What do you dislike about the product?
At the moment, there isn't much that I don't like about Hubspot CRM. It would be good if there was a sequences feature that combined marketing and sales (at the moment it's just a sales functionality) but I spoke with Hubspot and understand the reasons why this isn't so.
What problems is the product solving and how is that benefiting you?
In this instance, we are using Hubspot CRM for lead generation. It has saved us time through automation and has brought qualified leads for Sales to follow up.
Recommendations to others considering the product:
All-encompassing CRM software that should have everything you need.
Marketing on auto pilot
What do you like best about the product?
Hubspot feels natural at this point. I use it on a daily basis integrated with my Gmail to send out sequences and share content with prospects and customers. It goes well with my workflow and saves a ton of time. With one hour's work during the weekend, you can have most of your boring emailing time out of the way for the rest of the week.
What do you dislike about the product?
The reporting feature is not the easiest to understand in my opinion.
What problems is the product solving and how is that benefiting you?
Keeping in touch with prospects on a regular basis, personalizing only what matters and saving a ton of time on the boring repetitive aspect of reaching out.
CRM for B2B Sales team
What do you like best about the product?
I like the user interface of Hubspot and the ability to keep track of my customers. Our team uses the reporting tool to keep tracks of their KPI.
What do you dislike about the product?
Hubspot is not an enterprise CRM like Salesforce. It's very basic and good for small business.
What problems is the product solving and how is that benefiting you?
Manage SMB accounts. Our conversion rate has increses by 20% since our BDR starts using Hubspot CRM.
Gets the job done, but sale feature lags behind marketing tools
What do you like best about the product?
I love that hubspot allows me to automate my sale process and keep track of leads. It's great to be able to coordinate on one platform with the rest of my team and keep notes and reminders all in the same place. Plus, the integration with my gmail inbox allows greater flexibility while ensuring all communication is still stored in a place where other team members can access.
What do you dislike about the product?
It can be very difficult to access some key sales statistics. The report side is limited and a lot of the essential sales features (like sequences) are not available as sortable data unless you want to create manual contact properties. I have faith the sales side will eventually catch up to the marketing side where data has clearly been prioritized, but in the meantime, it can be frustrating that the sales side lacks those features.
What problems is the product solving and how is that benefiting you?
The primary problem we solve with Hubspot is Marketing, Sales, and Customer Success allignment. It helps all parties see past communication with clients and leads in order to better engage and support them.
Recommendations to others considering the product:
It's definitely a great CRM for midsized businesses, but while it helps to have Sales on the same platform as your marketing team, the sales toolset definitely lags behind its marketing capabilities.
Follow Up
What do you like best about the product?
HubSpot has been great for setting sequences, and the feature I find most useful has been the automatic follow ups.
What do you dislike about the product?
I can't think of many downsides, it's been a great tool for our organization
What problems is the product solving and how is that benefiting you?
The sequences and reminders are most helpful. The Sales Dashboard has been beneficial for our organization as well.
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