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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Ben S.

Sequences

  • October 16, 2019
  • Review provided by G2

What do you like best about the product?
I most like how easy it is to configure a sequence but also personalise that message before it is sent. The sales tool has helped me to manage and engage with my prospects. It also works well with my other tech stack.
What do you dislike about the product?
I dislike the import data feature, I wish it was easier to manage contacts and companies.
What problems is the product solving and how is that benefiting you?
Sales to help automate and track messages.


    Rebecca W.

It Works

  • October 16, 2019
  • Review provided by G2

What do you like best about the product?
I love that our customer service team, shipping & receiving team, and sales & marketing teams can all review the most updated communication with a customer.
What do you dislike about the product?
I would like the option of bulk merging companies.
I would also like the option to see duplicate companies without searching individually so I can manage to merge.
What problems is the product solving and how is that benefiting you?
We have a few sales reps who have issues with the Outlook add-in. Is disappears after they restart their computers. This is time-consuming.


    Patricia D.

How could I be without using this great tool?

  • October 16, 2019
  • Review provided by G2

What do you like best about the product?
One of the things I like most about the service provided by HubSpot is that thanks to it I can get many sequences when sending the emails and know if the person has seen the message or not to not repeat the emails to the same person Since thanks to HubSpot I have increased a high amount of sending emails thanks to it, it is a great software that allows you to increase the productivity of your business, as well as I love how you can call a contact directly from your contact record in the CRM, record it, take notes and see all the information in front of you while you talk to it. It can also be integrated with your Gmail and Office 365 and it tracks the performance, interactions, productivity and more of the sales representative. Easy to write templates and sequences.
What do you dislike about the product?
Of HubSpot CRM there is not much that I do not like, only that there are 1 things that I dislike and is that I only have the capacity to only send 150 sequences a day and something that I would like is that I had integration with Quickbooks Desktop Enterprise.
What problems is the product solving and how is that benefiting you?
HubSpot CRM has helped me increase the amount of potential customers that I generate, especially when analyzing a comparison before when we did not have HubSpot as a resource, it has also helped us increase sales by maintaining frequent communication with our customers and helping to know who has seen our emails and who has not.
Recommendations to others considering the product:
Hubpot is definitely a great CRM for the beginning of each company as it is easy to use and navigate, has excellent support to answer all your questions and facilitates integrations to ensure the growth of your company.


    Dana A.

Great ux

  • October 16, 2019
  • Review provided by G2

What do you like best about the product?
Sequences are a breeze and so awesome whether it's one email or 6!
What do you dislike about the product?
Viewing your goal or displaying analytics specific to your goal.
What problems is the product solving and how is that benefiting you?
Organizing, tracking, following up, prospecting, calling. All in one place! As well as the bot. That is a huge value add.


    Biotechnology

One of the best CRM tools

  • October 16, 2019
  • Review provided by G2

What do you like best about the product?
The fact that can be easily integrate with other tools such as Magento for e-Commerce and Google Data Studio, and that you can customize the reports to create useful dashboards customized by teams
What do you dislike about the product?
if the connection to the internet is slow, probably will crash when loading different tabs of Hubspot.
What problems is the product solving and how is that benefiting you?
improving the engagement with our clients, to keep track of the discussion and increase my sales


    Paul d.

Best free crm

  • October 16, 2019
  • Review provided by G2

What do you like best about the product?
Currently using free version and I am in awe of all the features I am getting from hubspot
What do you dislike about the product?
I think if entry price on first teir was lower I would purchase quite a jump
What problems is the product solving and how is that benefiting you?
Deal flow management
Client contact management
Facebook and web site analytics


    Kory R.

HubSpot is Amazing

  • October 15, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot is extremely helpful to manage sales activities and to automate workflows and tasks and keeps track of deals and kpi's
What do you dislike about the product?
The only hold up with Hubspot is its not super easy to set up and they make you pay to get help to set it up and the help is not very helpful to be honest.
What problems is the product solving and how is that benefiting you?
Work and task management as far as sales activities are concerned. We also track our KPI's and efforts through hubspot which has been very helpful to measure the effectiveness of sales activities and reps.
Recommendations to others considering the product:
If you're not tech savvy get someone else to help you set it up. You can find someone on upwork for a manageable price.


    Orlando B.

HubSpot CRM is easy to use and very useful.

  • October 15, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot CRM has many interesting features, something that makes it very popular is the fact that it is completely free and allows you to manage interactions with customers without installing a hardware or software to start using it.
HubSpot CRM is fully customizable, allowing you to maintain a centralized contact base for the company. All customer interactions are automatically registered regardless of the channel: Phone, Email, chat, web forms, among others.
All this is possible thanks to its integration with free modules, marketing, sales, and services. That way you can know customer data such as: With whom you have spoken, what content you have seen on the website or what response you have given to certain offers. That way it gives us an in-depth view of my sales funnel.
What do you dislike about the product?
Hubspot CRM has many positives, just one detail, as CRM is designed to integrate 100% with HubSpot solutions, this tool is developed as an entry port to its main software. This means that if you need to scale the functionalities of your CRM it is necessary to pay and that can be somewhat expensive.
What problems is the product solving and how is that benefiting you?
I have obtained many benefits, one of them is that I have been able to automatically create company records, I have been able to collect and store data about contacts, companies and businesses. With this valuable tool I have been able to organize each email, note, call and even visits to the website in a simple and intuitive view, it is simply great.
Recommendations to others considering the product:
I recommend Hubspot CRM to any company that wants to keep track of customer data and communication. Since this software can make your life much easier. Hubspot offers the possibility of storing all customer details, company details and all communications in a single software.


    Health, Wellness and Fitness

Pretty good and easy to use

  • October 15, 2019
  • Review provided by G2

What do you like best about the product?
Simple software, I was able to set up and integrate with other programs on my own. Best part about it was the price.
What do you dislike about the product?
After using it for a while they started charging expensive prices for a service that was free. Not due to any promotions, they simply changed what they charge for.
What problems is the product solving and how is that benefiting you?
We were able to manage our customer relationships.
Recommendations to others considering the product:
Pretty good especially good in you are looking for a free CRM!


    Insurance

Love HubSpot CRM!

  • October 15, 2019
  • Review provided by G2

What do you like best about the product?
I like how easy the interface is and that I can get all my work done in the same spot. No more logging into to 5 different platforms to get my work done! Thanks HubSpot!
What do you dislike about the product?
I wish the look and feel was a bit more sleek and honestly that the platform was cheaper. Before I got my job I could never have afforded to test it out on my own and so many digital marketing jobs require CRM know-how.
What problems is the product solving and how is that benefiting you?
Sales, marketing, email campaigns, efficiency, speed, what else? EVERYTHING! I love HubSpot CRM and only wish is was a bit cheaper.