Sales Hub Enterprise
HubSpotExternal reviews
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Efficient, too the point, does it's job.
What do you like best about the product?
Helps streamline my sales process. Helps organize my day with task reminders.
What do you dislike about the product?
It would be nice if HubSpot were to recognize companies by domain name better. On the contact page when I click the add company property a search bar appears. It would be nice to just copy paste a domain into that search bar instead of manually typing in the name of the company.
What problems is the product solving and how is that benefiting you?
Once you get a sequence down it will save you a LOT of time. This allows me to spend more time servicing clients.
HubSpot Use
What do you like best about the product?
That you can easily see your dashboard and track sales in real time. It also is very helpful as I synced it up with my email account. I keep all my notes in there about clients and where things were left the last time we communicated.
What do you dislike about the product?
Initially the learning curve was quite steep.I'm still not sure if I know all of the functionalities and abilities of the program.
What problems is the product solving and how is that benefiting you?
All in one marketing platform- which is very nice. The ability to integrate with other programs is an added feature. Allows us to have a very detailed and through relationship with our customers - especially when different team members are working together.
Recommendations to others considering the product:
Take the some of the courses available through HubSpot. They help you to understand the program and what you can do with it better.
Sequences - awesome new tool!
What do you like best about the product?
I love the design of HubSpot and how easy it is to navigate. It's super user-friendly and a great way to collaborate with my team. The new sequences tool has not only saved time emailing prospects but also help us clean up our data by triggering a task once the sequence is finished to sort the contact into an appropriate list. I created static lists like 'Replied, Hot Lead', 'No Response', 'Bounced', 'Multiple opens and clicks', etc.
What do you dislike about the product?
While it is nice to click through contacts when enrolling them into a sequence (making sure tokens are correct), it is a tedious task when enrolling a larger list. I would also love to see the system integrate more with other email servers. I am unable to use an email alias, or send from someone else on our team because we do not use Gmail.
What problems is the product solving and how is that benefiting you?
We are able to narrow lists down to the hottest leads and make emails/content more personalized to them. The sequences are also a great way to A/B test messaging. If I ever have a question or need help, the support team is punctual and thorough.
Recommendations to others considering the product:
It is an easy, user-friendly system with great customer service. There are also tons of blogs, templates, and other downloadable resources that super valuable to have.
Fast and Easy
What do you like best about the product?
The automation and integrations with different apps are far and away the best.
What do you dislike about the product?
There are some minor outages and glitchiness (As with most software), but by and large, any problems are easily solved!
What problems is the product solving and how is that benefiting you?
Creating higher productivity across the sales team has let us grow the number of companies we are able to interact with.
Using frequently sequences
What do you like best about the product?
user-friendly
it enters the phone number of the company automatically
tasks are useful
calling international numbers easily
it enters the phone number of the company automatically
tasks are useful
calling international numbers easily
What do you dislike about the product?
- some companies are in double
- we can not send one sequence to several people at the same time
- the numbers of tasks that we can create are limited
- we can not send one sequence to several people at the same time
- the numbers of tasks that we can create are limited
What problems is the product solving and how is that benefiting you?
I am trying to generate new leads, create new contacts, email addresses, new companies.
Hubspot allows me to call quickly my contacts, follow up my leads, witing notes, select the type of calls, and manage my lists of contacts by clients projects
Hubspot allows me to call quickly my contacts, follow up my leads, witing notes, select the type of calls, and manage my lists of contacts by clients projects
Recommendations to others considering the product:
being able sending one email sequence to more than one email contact
Hubspot is a game changer/life saver
What do you like best about the product?
I love how intuitive Hubspot is and how I was able to hit the ground running with it.
What do you dislike about the product?
There is some downtime from time to time. It is worth it to us because we love Hubspot so much.
What problems is the product solving and how is that benefiting you?
I am able to reach a lot of people with a lot less work. Managing more accounts/contacts is a lot easier with Hubspot.
Recommendations to others considering the product:
There are a few other programs out there and Hubspot is definitely the easiest and most effective one I have used in more than a decade of sales/marketing. Sequences are fantastic. It is a lot more intuitive than Infusionsoft and SalesForce.
Simple and easy to use
What do you like best about the product?
I really enjoy the simplicity of the tool here he had easy to use its for users who have never used a CRM before
What do you dislike about the product?
I haven't found anything that I don't like about the software.
What problems is the product solving and how is that benefiting you?
To help store leads recieved from marketing campaigns
Had an awesome experience!
What do you like best about the product?
I loved the small business compatibility. Very user friendly and doesn't require some sales executive to come and show you ho to use it.
What do you dislike about the product?
The only problem I have ever had is ONCE some of my contacts were lost during uploading CV. Which was correctable but it made an extra step for me during the process. Very little is unlikable about this CRM.
What problems is the product solving and how is that benefiting you?
I was looking for something that could help me keep my business customers in the loop. I have a shopify site that I drop ship with and it was very easy to store this information and convert past customers into present customers once again with this.
Recommendations to others considering the product:
Great FREE CRM. Helps you to understand the customer retention aspect of a business. Love the ease of Use and customer support. Would recommend always!
Solid customizable CRM
What do you like best about the product?
I like how customizable Hubspot can be according to the sales rep. Sales reps like to have different views according to how they work, and having worked with saleforce before, i can say that creating views are more customizable.
What do you dislike about the product?
Not having a find duplicates button to make sure other reps arent in contact. Also, having a better view for companies rather than contacts
What problems is the product solving and how is that benefiting you?
While the views are customizable, i really wish there was a better view for companies, rather than contacts. While you can find the contacts in companies by clicking on the company, It would be nice to have a company view built out easier, with all the contact laid out one by one once the view is built. Salesforce had this built out nicely when i was working with them in the past. However, i like the ui/ux of hubspot more. Also, maybe a find duplicates would be helpful. Having to manually search to make sure another rep isnt in contact with another lead is really time consuming
Recommendations to others considering the product:
Keep in mind that it is a very customizable CRM.
Sequences help me be more productive
What do you like best about the product?
I have used both SalesForce and HubSpot and I can see the best feature out of both platforms is the email sequence feature HubSpot offers. It allows me to set up a sequence of intro and follow up emails and lets me set and forget. The biggest flaw for most people in sales is following up, this lets you set and forget while getting results.
What do you dislike about the product?
Nothing to complain about! I prefer HubSpot over any other CRM that I have used, including Salesforce.
What problems is the product solving and how is that benefiting you?
It allows us to be able to multitask while solving the problem of sales people not following up with prospects. Having email sequences sent out for you is huge. It allows us to multi-task by having HubSpot reach out to prospects enrolled in a sequence while we focus on other tasks.
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