Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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A little laggy, but lots of potential.
What do you like best about the product?
- the calling/recording feature is amazing, so useful
- being able to visualize the deal cards
- tasks! they're very useful for following up
- being able to visualize the deal cards
- tasks! they're very useful for following up
What do you dislike about the product?
- Dashboard not updating in real time for "week to date" metrics
- unable to add meeting links/documents when editing sequences (right before sending)
- unable to add meeting links/documents when editing sequences (right before sending)
What problems is the product solving and how is that benefiting you?
- organization
Recommendations to others considering the product:
- take your time, learn the ins and outs
My favorite CRM
What do you like best about the product?
The ability to effortlessly save details in contacts and companies without the need to continuously scroll around the page to hit save.
What do you dislike about the product?
I wish that there were a higher limit to sequencing sends.
What problems is the product solving and how is that benefiting you?
Hubspot has been a great tool that has been a force multiplier.
I don't understand how I worked before HubSpot
What do you like best about the product?
I love how much time the sequences and templates save me! I love the tracking aspect. It is very very easy to write templates and sequences. I have increased how many emails I send times 100X. I now send around 1,500 emails a month!! I love it that you can see when people have opened your emails and clicked on links in your emails. It allows me to see who has actually read my email and interacted with my emails! I love that you do not have to fill your diary with millions of reminders to send follow up emails when sequences can do this for you. It can be timed any time a day. I find sequences very useful in increasing my productivity. I used to send hours trying to do this but all the administration has been reduced to a bare minimum. Now for templates and sequences its just click click click done! I could not more strongly recommend this solution.
What do you dislike about the product?
How it will not always let me call out using the call button
What problems is the product solving and how is that benefiting you?
Time management. Mainly no longer forgetting to contact customers and solves the problem of who actually has read my emails.
I have increased productivity tenfold. It has helped me increased the amount of leads I generate especially when a comparison is looked at from prior to when we did not have HubSpot as a resource.
I have increased productivity tenfold. It has helped me increased the amount of leads I generate especially when a comparison is looked at from prior to when we did not have HubSpot as a resource.
Recommendations to others considering the product:
It will change your life.
Great program to keep all your quotes and leads! Will continue to use
What do you like best about the product?
The efficiency of the program and its ability to be sync'ed with different programs. It is a one stoop shop! This programs eliminates the needs for multiple software programs. The salespeople love the efficiency and ability to keep their quotes organized.
What do you dislike about the product?
The fact that once you sort and then have to go back, the sort options reset
What problems is the product solving and how is that benefiting you?
None at all. Realized this will eliminate other software programs we needed in the past. CRM does it all! So far our employees love it. It was a very good investment for our company!
Recommendations to others considering the product:
Just give it a try, program has a great flow and helps streamline processes you may be using multiple software programs for.
Efficient bulk reach outs
What do you like best about the product?
I like the tokens, they make it very easy to apply personal aspects to an email and increase interest in our message.
What do you dislike about the product?
There is a lot of front end work to create a spread sheet then upload it. To send 50 emails to 50 new contacts still takes a lot of time and tweaking once it is in the sequence, to make sure it flows properly.
What problems is the product solving and how is that benefiting you?
I have realized that it is unreasonable to send personal emails to everyone I am doing cold out-reach to. This is a nice medium between a obviously templated email and a personal outreach.
Recommendations to others considering the product:
Make a HubSpot spread sheet for uploading rather than creating an excel sheet to upload contacts to. Have suggestions and examples on the hubspot form
CRM that grows while you grow
What do you like best about the product?
Hubspot is actively bringing new features and the mindset from our perspective is that if something is not working now, Hubspot will add feature for it a bit later.
What do you dislike about the product?
Quality of support varies a LOT. Sometimes you get answer from a person who immediate understands you problems. Sometimes you need to explain the more advanced features to the agent and then try to make him/her understand the problem.
What problems is the product solving and how is that benefiting you?
Integrations sales and marketing
Scaling sales
Scaling sales
Everything what the sales person needs!
What do you like best about the product?
I really love the Sequences I can create in HubSpot. There are many ways of customisation, so you are able to test many options and prepare ideal communication for your prospect. Also, you can have a look at statistics so you can track your performance and improve e-mails.
What do you dislike about the product?
There is no possibility to unsend the email. This feature, in my opinion, is very important because sometimes I'm in a hurry and you can easily make a mistake.
What problems is the product solving and how is that benefiting you?
I have everything in order, I can make lots of important notes on every contact card, it is also very helpful to monitor the deals and followups.
Efficient and intuitive
What do you like best about the product?
I find HubSpot to be very user-friendly and easy to figure. Their customer service team has also been very helpful in assisting whenever I've reached out to them with questions.
What do you dislike about the product?
Nothing comes to mind in terms of things I currently dislike about HubSpot.
What problems is the product solving and how is that benefiting you?
HubSpot helps keep all of our sales efforts organized.
Overall Good
What do you like best about the product?
I like how easy it is to enroll contacts into a sequence and how many different ways there are to do it. I like that you can search contacts quickly and find exactly what you're looking for with the search bar. Often times, search bars aren't as useful as they should be.
What do you dislike about the product?
There are some gaps in terms of being able to change information once it is there. For example, you can't make changes to sequences that contacts are enrolled into one. To make a change in bulk takes time. You should be able to make a change to sequences and have the option to update everyone enrolled.
When you're thinking about enrolling contacts but don't want the emails to send immediately there should be an option to keep settings to send at a specific time for everything. Going back to make changes makes it so that you have to unenroll everyone you just enrolled and then reenroll them but click send the second email and then select a specific time. If you fix the first issue then this wouldn't be a problem to begin with.
You can't reassign contacts in bulk once they fall out of the sequence without a response. You should be able to do that. You have to go one by one and do that currently.
When you're thinking about enrolling contacts but don't want the emails to send immediately there should be an option to keep settings to send at a specific time for everything. Going back to make changes makes it so that you have to unenroll everyone you just enrolled and then reenroll them but click send the second email and then select a specific time. If you fix the first issue then this wouldn't be a problem to begin with.
You can't reassign contacts in bulk once they fall out of the sequence without a response. You should be able to do that. You have to go one by one and do that currently.
What problems is the product solving and how is that benefiting you?
Automating outreach makes it so that you can stay in contact while working on other relationships.
Recommendations to others considering the product:
I am not familiar with other CRMs but I know that HubSpot does it's best to listen to us.
Combines the most useful sales & marketing tools
What do you like best about the product?
This CRM takes the best bits of my favourite platforms and combines them in a way that is designed to enhance existing sales and marketing functions.
What do you dislike about the product?
Pipeline (deals) could be further enhanced to provide more granular information, but this is a very minor quibble.
What problems is the product solving and how is that benefiting you?
Problem solving – visibility of entire sales & marketing funnel in one platform
Benefits – ability to make small tweaks and adjustments to my processes that add up to meaningful results
Benefits – ability to make small tweaks and adjustments to my processes that add up to meaningful results
Recommendations to others considering the product:
Sequences work well as front-of-mind prompts, but do not use them to replace non-automated interactions.
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