Sales Hub Enterprise
HubSpotExternal reviews
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Sequences allowed me to spend more time engaging with customers over the phone rather than via email
What do you like best about the product?
It's cut my time spent on tasks everyday buy 60% so that I can focus on more important things especially my deals in the later stage of my pipeline.
What do you dislike about the product?
We have a limit to how many sequences we can send...such a bummer.
What problems is the product solving and how is that benefiting you?
There are a few minor product updates I feel that could be an easy fix and they would be so helpful but haven't' been made yet. Example. organizing my meeting links in the order I want them in.
Benefits. Well, it's helped me automate a LOT of things that only took me 7 months of using Hubspot to realize in a smalls startup where training is mostly self-taught. Basically I come to work every day and ask myself; What can I automate today?... and then I go try to figure it out.
Benefits. Well, it's helped me automate a LOT of things that only took me 7 months of using Hubspot to realize in a smalls startup where training is mostly self-taught. Basically I come to work every day and ask myself; What can I automate today?... and then I go try to figure it out.
Easy to use, error free and integrated so you know what is going on and who to pursue.
What do you like best about the product?
Easy interface, logical construction and enough analytics to be very useful
What do you dislike about the product?
The paid version based on contact count gets expensive very quickly....so we stripped it back to a reasonable cost
What problems is the product solving and how is that benefiting you?
Very reliable drip campaigns that are action orientated ie. ensure you follow up correctly
Recommendations to others considering the product:
Reduce price and dont price with a variable of contacts - this is a disincentive
HubSpot is an incredible CRM that makes my client management and sales a breeze!
What do you like best about the product?
I love that HubSpot CRM integrates seamlessly with our email platform so that all correspondence is tracked effortlessly. Additionally, it is simply to include a meeting link for contact to book time on my calendar. HubSpot has also made it easy to maintain communication with contacts over time and follow up after conferences is quick and easy as well.
What do you dislike about the product?
The only thing I dislike about HubSpot is that there isn't a way to duplicate a deal. With long term client relationships, I'll often have annual renewals. It would be nice to be able to close a current deal and duplicate it with a future close date for easy deal forecasting.
What problems is the product solving and how is that benefiting you?
It would be impossible to manage a large number of contacts using email alone. HubSpot CRM allows us to reach out proactively to the right clients at the right time.
Recommendations to others considering the product:
Try it. You won't regret it.
Good idea, needs some fine tuning
What do you like best about the product?
I appreciate how integrated Hubspot is in my emails, making it easy for me to track and find contacts and conversations.
What do you dislike about the product?
Many aspects of Hubspot seem to not be flushed out. For example, the deal stage process has lots of little problems that we've had to develop work arounds for (such as not tracking the date for when deals change stages and not having full gateways when moving deals). Additionally, the task and follow up features are complicated and not entirely useful. Furthermore, the sequencing feature is bulky, challenging, and not intuitive. One example of this is the inability to enroll contacts in multiple sequences. Another example is that contacts can only be automatically unenrolled if they reply, not if they open or click through. You also cannot view who has opened emails in the sequence page, you have to go contact by contact. There are many other little issues with Hubspot that don't seem too bad, but added up, cause lots of workarounds and issues. Lastly, randomly, some of our contacts are not sent emails for sequences they're enrolled in and even though we're working with Hubspot, we can't seem to get to the root of the problem.
What problems is the product solving and how is that benefiting you?
Hubspot helps us organize our contacts and helps us facilitate our outreach even though we've had to create workarounds for some of the issues. Ultimately, Hubspot has shown us the value a CRM offers
Smooth as ice!
What do you like best about the product?
Sequences are the most useful tool within HubSpot's CRM. I absolutely love them! They make our sales process so straight forward and streamed lined. Which makes it very efficient to stay on top of sales all across the board!
What do you dislike about the product?
I was stuck on this question trying to think of an honest answer. Sorry, I can honestly say that I can't think of anything I really dislike about HubSpot's CRM.
What problems is the product solving and how is that benefiting you?
The main problems we are able to solve is getting potential customers to respond by using the sequences. Those emails sent out to them every few days really works with getting a response! Sometimes, they may miss an initial email, so those follow up emails in the sequences really do the trick! It also helps our company as a whole with time efficiency. The fact that we don't have to remember to send emails every few days etc. In the end, one of the main benefits is that we are able to show solidarity as a company and gaining more customer for sure!
Recommendations to others considering the product:
The trial version is great for starters, but purchasing one of their CRM packages is much more worth it! Mainly, because of the additional features that you're able to use. Specifically within the sequences and tasks! Those tasks are helpful as ever!
Efficient and pleasant experience.
What do you like best about the product?
The most helpful tool for me on HS is the "Sales" tab. It has all the tracking and organizational features that you will need to stay on top of your pipeline. The upside to using HS is that you will work more efficient which will translate into more productivity
What do you dislike about the product?
Least helpful feature of HS is the Dashboard. Only because I feel it can have more detailed info or at least be more customizable to show analytics that I am interested in.
What problems is the product solving and how is that benefiting you?
HS CRM is helping me reach more prospects. The automation of the sequences and quick tracking have streamlined my sales process
Recommendations to others considering the product:
Give it a try and you will see it has everything you would want a CRM to have
HubSpot for Sales
What do you like best about the product?
HubSpot is user-friendly, with a lot of features that all big CRM's currently have. The reports, analytics and processes make it easy for users to keep track of prospecting, and all pertinent data related to customers.
What do you dislike about the product?
If you have been using another big CRM (Salesforce) it is going to take some time to figure out and navigate the completely different look and feel. While HubSpot preforms a majority of the same functions, getting used to the new look will drive you crazy.... At first.
What problems is the product solving and how is that benefiting you?
HubSpot solves the problems of tracking emails and replies from contacts. It's analytic tools work well for prospecting into customers who visit your website and click links.
Recommendations to others considering the product:
Definitely does what it needs to do. User Friendly and helpful.
It's been great so far!
What do you like best about the product?
You can go through each person's email one by one and you can set it up on a timeline that works with you. An example would be you can set up an email to go out every couple of days and make it stop and you can follow up with a phone call or in-person meeting.
What do you dislike about the product?
That I want to see all my notes about each client or company that I enter more clearer.
What problems is the product solving and how is that benefiting you?
I use it a lot for sequences, it's literally a set it and forget it tool once it's set up for your emails.
Recommendations to others considering the product:
Good emailing tool
Simple Sequences
What do you like best about the product?
I have used Outreach in the past for email sequences. Working for a new company they implemented Hubspot and once I found how similar it was I was very excited. I easily dropped in my sequenced email series and started dropping people in them. It has worked very well and I would tell others to use it.
What do you dislike about the product?
The minimum amount of emails (5) that can be in a sequence.
What problems is the product solving and how is that benefiting you?
Having a CRM that can also act as my marketing automation platform had solved many problems and made me more efficient.
HubSpot
What do you like best about the product?
I like that everything is kept track of in one place. I appreciate being able to find clients and all of the activity associated with them, and that emails can be tracked from Outlook
What do you dislike about the product?
Sometimes there are glitches that make things confusing to use among my colleagues and me.
What problems is the product solving and how is that benefiting you?
We're able to keep track of sales, issues, and contacts all in one place. It helps us more easily be able t report on what's going on in the company and how it's growing.
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