Sales Hub Enterprise
HubSpotExternal reviews
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Great CRM that is getting better!
What do you like best about the product?
Easy to use CRM that has a ton of features to enable your team to organize outreach, deal levels, and revenue.
What do you dislike about the product?
Has some glitches primarily with phone calls but support has been very helpful.
What problems is the product solving and how is that benefiting you?
Phone calls not dialing, random errors, some activity not being fully tracked.
Recommendations to others considering the product:
Great CRM packed with features and always getting better!
HubSpot For The Win!
What do you like best about the product?
CRM functionality is very user-friendly. It lets you navigate through the site easily and as a CRM it works exactly how you need it to.
What do you dislike about the product?
Email sequences are extremely tedious. There is no way to mass upload the contacts you want into a sequence you have to manually add each contact one by one. It does allow you to personalize the content easily for each email however when I am creating a template I want to be able to automatically enroll 150 contacts to deploy at the same time with the same email and there is no way to mass upload its all one by one manual.
What problems is the product solving and how is that benefiting you?
We use Hubspot for our CRM is does exactly what we need it to for a CRM. There are certainly glitches that have really affected our organization at the time, like when it decides to not send out emails and tell you that it did it can really affect our outreach efforts.
Makes my job a lot easier!
What do you like best about the product?
I love the ability to create templates and sequences for email that are still personalized and targeted, but make my process exponentially quicker.
What do you dislike about the product?
I wish the Sequence function was a little more intuitive, and you could add more emails per day to the sequence without having to go through each contact at a time. I would also like to be able to get a report for which contacts opened, clicked or bounced rather than having to scroll through each individual
What problems is the product solving and how is that benefiting you?
I have made my job of emailing massive quantities of people much more simple and streamlined, taking much less time and remaining effective. I have realized that this helps cut down on human error as well, since I utilize templates and tokens to personalize my messages automatically.
Efficient, too the point, does it's job.
What do you like best about the product?
Helps streamline my sales process. Helps organize my day with task reminders.
What do you dislike about the product?
It would be nice if HubSpot were to recognize companies by domain name better. On the contact page when I click the add company property a search bar appears. It would be nice to just copy paste a domain into that search bar instead of manually typing in the name of the company.
What problems is the product solving and how is that benefiting you?
Once you get a sequence down it will save you a LOT of time. This allows me to spend more time servicing clients.
HubSpot Use
What do you like best about the product?
That you can easily see your dashboard and track sales in real time. It also is very helpful as I synced it up with my email account. I keep all my notes in there about clients and where things were left the last time we communicated.
What do you dislike about the product?
Initially the learning curve was quite steep.I'm still not sure if I know all of the functionalities and abilities of the program.
What problems is the product solving and how is that benefiting you?
All in one marketing platform- which is very nice. The ability to integrate with other programs is an added feature. Allows us to have a very detailed and through relationship with our customers - especially when different team members are working together.
Recommendations to others considering the product:
Take the some of the courses available through HubSpot. They help you to understand the program and what you can do with it better.
Sequences - awesome new tool!
What do you like best about the product?
I love the design of HubSpot and how easy it is to navigate. It's super user-friendly and a great way to collaborate with my team. The new sequences tool has not only saved time emailing prospects but also help us clean up our data by triggering a task once the sequence is finished to sort the contact into an appropriate list. I created static lists like 'Replied, Hot Lead', 'No Response', 'Bounced', 'Multiple opens and clicks', etc.
What do you dislike about the product?
While it is nice to click through contacts when enrolling them into a sequence (making sure tokens are correct), it is a tedious task when enrolling a larger list. I would also love to see the system integrate more with other email servers. I am unable to use an email alias, or send from someone else on our team because we do not use Gmail.
What problems is the product solving and how is that benefiting you?
We are able to narrow lists down to the hottest leads and make emails/content more personalized to them. The sequences are also a great way to A/B test messaging. If I ever have a question or need help, the support team is punctual and thorough.
Recommendations to others considering the product:
It is an easy, user-friendly system with great customer service. There are also tons of blogs, templates, and other downloadable resources that super valuable to have.
Fast and Easy
What do you like best about the product?
The automation and integrations with different apps are far and away the best.
What do you dislike about the product?
There are some minor outages and glitchiness (As with most software), but by and large, any problems are easily solved!
What problems is the product solving and how is that benefiting you?
Creating higher productivity across the sales team has let us grow the number of companies we are able to interact with.
Using frequently sequences
What do you like best about the product?
user-friendly
it enters the phone number of the company automatically
tasks are useful
calling international numbers easily
it enters the phone number of the company automatically
tasks are useful
calling international numbers easily
What do you dislike about the product?
- some companies are in double
- we can not send one sequence to several people at the same time
- the numbers of tasks that we can create are limited
- we can not send one sequence to several people at the same time
- the numbers of tasks that we can create are limited
What problems is the product solving and how is that benefiting you?
I am trying to generate new leads, create new contacts, email addresses, new companies.
Hubspot allows me to call quickly my contacts, follow up my leads, witing notes, select the type of calls, and manage my lists of contacts by clients projects
Hubspot allows me to call quickly my contacts, follow up my leads, witing notes, select the type of calls, and manage my lists of contacts by clients projects
Recommendations to others considering the product:
being able sending one email sequence to more than one email contact
Hubspot is a game changer/life saver
What do you like best about the product?
I love how intuitive Hubspot is and how I was able to hit the ground running with it.
What do you dislike about the product?
There is some downtime from time to time. It is worth it to us because we love Hubspot so much.
What problems is the product solving and how is that benefiting you?
I am able to reach a lot of people with a lot less work. Managing more accounts/contacts is a lot easier with Hubspot.
Recommendations to others considering the product:
There are a few other programs out there and Hubspot is definitely the easiest and most effective one I have used in more than a decade of sales/marketing. Sequences are fantastic. It is a lot more intuitive than Infusionsoft and SalesForce.
Simple and easy to use
What do you like best about the product?
I really enjoy the simplicity of the tool here he had easy to use its for users who have never used a CRM before
What do you dislike about the product?
I haven't found anything that I don't like about the software.
What problems is the product solving and how is that benefiting you?
To help store leads recieved from marketing campaigns
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