Sales Hub Enterprise
HubSpotExternal reviews
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Love Hubspot
What do you like best about the product?
The simplicity of the tool I want I like the most. It's easy to use and easy to understand as someone who is using it for the first time.
What do you dislike about the product?
You can have a few more features for cold outreach
What problems is the product solving and how is that benefiting you?
With Hubspot, I am able to have all the information of a prospect on the same page including their LinkedIn information. So, When I am about to call the prospect and want to check their Linkedin Page at the same time you can do all of that from the same tool.
Delightful CRM Experience
What do you like best about the product?
I like how the CRM can be integrated with other sales tech tools ZoomInfo.
What do you dislike about the product?
I wish the reports dashboard was a little more dynamic with other features as well.
What problems is the product solving and how is that benefiting you?
The tracking of every step in the cadence has made it very useful. The best benefit of using HubSpot is time efficiency.
Hubspot as a great Sales and Marketing tool to attract customers in a user-friendly way.
What do you like best about the product?
What is most helpful about Hubspot CRM is that it provides you with all the useful tools for email marketing campaigns, for regular sales emails, and great analytic tools, through which you can use the ones that are already made by the CRM and create new ones based on your preferences.
Another thing I believe is very useful is the Deals Dashboard, used to track progress and analyze how different businesses and projects are moving along internally.
Another thing I believe is very useful is the Deals Dashboard, used to track progress and analyze how different businesses and projects are moving along internally.
What do you dislike about the product?
What I least like about Hubspot CRM would be that there isn't an option to attach Offline contacts to a campaign. It's s crucial to know how my offline marketing campaigns are performing, therefore I believe they should add this feature as soon as possible. Another thing I would add is that there isn't the option to create child and parent campaigns.
What problems is the product solving and how is that benefiting you?
It's a great tool for the whole Sales & Marketing team (along with the Operations team) to have a view of what's going on, what stage we are at in general and with certain prospects and actual clients, etc.
It helps to track the progress of the marketing campaigns, and for sure helps in the Sales process because it monitors and tracks all the sales activities, and creates great reports to analyze the performance.
It is also very useful for daily activities, for which you are provided with great templates, snippets, the option to create your own task reminders, suggestions on how to creat a good email marketing (adding links, adding option to book a meeting, email body suggestions, etc.)
It helps to track the progress of the marketing campaigns, and for sure helps in the Sales process because it monitors and tracks all the sales activities, and creates great reports to analyze the performance.
It is also very useful for daily activities, for which you are provided with great templates, snippets, the option to create your own task reminders, suggestions on how to creat a good email marketing (adding links, adding option to book a meeting, email body suggestions, etc.)
Recommendations to others considering the product:
My advice is that if you or your team want to have a great tool for Sales and Inbound Marketing automation, Hubspot CRM is great. I have been using it for a year and have learned so much of it thanks to their support team and the Online Trainings that are provided through their platform.
Excellent Integration with Google Suite
What do you like best about the product?
I think it provides great insights into prospect activity and it integrates perfectly with google suite allowing me to schedule emails, receive reminders to follow up with prospects and leverage templates easily to save time when I draft emails.
What do you dislike about the product?
I've had issues with prospect activity at times in which it tells me that a prospect has opened or engaged with my emails when in fact it was me who was looking over the email. The more accurate the prospect activity feedback, the better.
What problems is the product solving and how is that benefiting you?
It's faster to draft emails and I have great insight into the type of engagement my prospects have with my emails.
Decent CRM tool
What do you like best about the product?
Possibility to link Hubspot to other tools like email,program email automation etc.
What do you dislike about the product?
Reports only available in paid a accounts
What problems is the product solving and how is that benefiting you?
I use crm in two ways:
1) to register my communication with clients, mainly the agenda and issues discussed on monthly meetings
2) to asses and evaluate the follow up processes of sales teams of our clients and identify areas of opportunity to drive the results
1) to register my communication with clients, mainly the agenda and issues discussed on monthly meetings
2) to asses and evaluate the follow up processes of sales teams of our clients and identify areas of opportunity to drive the results
HubSpot CRM REVIEW
What do you like best about the product?
It has capabilities to integrate and develop content adapted to a sales system such as to edit emails and work groups. Basic and simple CRM. I did not have to go through as long as a training as compared to salesforce
What do you dislike about the product?
It can improve aspects such as the evaluation and the final design of each project; as well as access. the customer support is the worst. I try to talk to customer support for trouble shooting, and they just keep you on the line for a long time. Then when I schedule something, the rep does not even show up.
What problems is the product solving and how is that benefiting you?
It has capabilities to integrate and develop content adapted to a sales system such as to edit emails and work groups.
Recommendations to others considering the product:
Easy to use and scalable service to fulfill all clients' requirements
HubSpot gives you so much for free!
What do you like best about the product?
I love many of the free features, support, articles, and trainings that HubSpot gives for free.
What do you dislike about the product?
It is a bit overwhelming. However, that is why there is so much training and education with HubSpot, but you have to spend quite a bit of time doing it.
What problems is the product solving and how is that benefiting you?
As a startup, all of our customer information is in one spot. I can see when I have emailed them, record meetings, and project sales.
Slightly expensive comparing to the features that it offer
What do you like best about the product?
The fact that it allows gathering all customers data interaction in one place
What do you dislike about the product?
It's not useful for small businesses at all
What problems is the product solving and how is that benefiting you?
It helped us to build personas, and automate the flows
Recommendations to others considering the product:
Should ask yourself why do you need it. and try to find out if the response
Efficient way to reach out to customers
What do you like best about the product?
I make a ton of calls every day so the queue makes it really easy to plan out my day and quickly go through calls
What do you dislike about the product?
Wish you could pin more than one note at the top. I've tried to pin a note next to someone else's note that were both highly relevant and can only pin one
What problems is the product solving and how is that benefiting you?
It is an easy way to track what customers/potential customers you have reached out to. Love that you can see the activity from everyone, so the whole sales department isn't hitting the same person within a week. You can see what activity they've received and how they have interacted.
Amazing and powerful software if you can overcome the limitations
What do you like best about the product?
Hubspot is powerful. I try to put off having to move to salesforce for as long as possible. Having all the sales tools and marketing tools in one place is awesome for our sales team.
I love using smart lists and automations as well as using Zapier to create custom functionality. You can be a one man army of you can do those things really well.
The progressive profiling is great. I like segmenting customers by their behavior to map out progress through the buyers journey.
But the biggest thing is that its a very powerful suite of tools that is easy for our sales reps to take advantage of.
We use things like sequences and vidyard all the time. I can customize the crm to force compliance of our sales process too.
I love using smart lists and automations as well as using Zapier to create custom functionality. You can be a one man army of you can do those things really well.
The progressive profiling is great. I like segmenting customers by their behavior to map out progress through the buyers journey.
But the biggest thing is that its a very powerful suite of tools that is easy for our sales reps to take advantage of.
We use things like sequences and vidyard all the time. I can customize the crm to force compliance of our sales process too.
What do you dislike about the product?
Hubspot's feature set is like a very wide river that is deep in a couple places, very shallow in some, and of moderate depth in most areas.
It does bug me that they often don't follow through with making features truly great but instead just check the box on the most important stuff and move on to develop new features to charge more for.
I have been able to overcome it's shortcomings with tons of automations, web hooks and Zapier and even a couple very simple custom developed tools.
If it weren't for that it would be substantially less valuable to me.
And its easier to make it powerful and what I want than trying to customize salesforce.
It does bug me that they often don't follow through with making features truly great but instead just check the box on the most important stuff and move on to develop new features to charge more for.
I have been able to overcome it's shortcomings with tons of automations, web hooks and Zapier and even a couple very simple custom developed tools.
If it weren't for that it would be substantially less valuable to me.
And its easier to make it powerful and what I want than trying to customize salesforce.
What problems is the product solving and how is that benefiting you?
Great marketing automation and amazing suite of sales tools to manage our salesforce with.
Recommendations to others considering the product:
Best CRM before moving to salesforce
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