Sales Hub Enterprise
HubSpotExternal reviews
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Great tool for marketing and sales development
What do you like best about the product?
I like that it tracks the prospect and the actions that they take on our site. This way we know what they are interested in or what may be a good talk track for us to start with them.
I also like the workflows that I can create to trigger different actions within Hubspot and Salesforce.
I also like the workflows that I can create to trigger different actions within Hubspot and Salesforce.
What do you dislike about the product?
Sometimes the sync between Hubspot and Salesforce breaks and is a little tricky, but not often enough for me to stop using the tool.
What problems is the product solving and how is that benefiting you?
Where our leads are coming from, and what pages they are looking at, forms they're filling out, etc.
A great one stop shop for Sales needs
What do you like best about the product?
I have found the platform easy to use and when I suddenly need a new feature, I find that it is almost always already available for me in HubSpot.
What do you dislike about the product?
It is a shame that the HHubspot calling from mobile app was removed as my sales agents used in a lot while on the road engaging with leads. Also the manner and communication of its shut down was not handled well.
What problems is the product solving and how is that benefiting you?
It has become the cornerstone of managing the business, Having every thing in one place has been key.
Great for curating newsletters
What do you like best about the product?
It was pretty simple to use and to customize to fit the needs of the publication.
What do you dislike about the product?
Sometimes, it was difficult to bring photos into the system and place them in the correct spots.
What problems is the product solving and how is that benefiting you?
HubSpot allowed me to reach a large email list and get my content read by the community.
Recommendations to others considering the product:
If you're having issues, Hubspot's customer service was always very helpful so don't be afraid to pick up the phone and call!
Hubspot a good CRM for novice
What do you like best about the product?
This is a good program to get started tracking communications with clients. I really liked having the feature to remind me to call people. I haven't integrated it to call from the computer yet but that seems like a very useful feature to save time with dialing numbers. I just noticed that you can add chat to your website and make it easier to engage customers. That is a feature that is going to be a great thing to use. I like the reporting feature that plugs into your wordpress website.
What do you dislike about the product?
The only problem is getting the desire and the mindset to utilize the tool. I am in app overload so it is just another useful thing to log into. So far I haven't seen the way to input the information from a spreadsheet so I don't like that it's not obvious to me. I just wish more features were included in the free version. :) I have so much more to learn my head is hurting with so much joy!
What problems is the product solving and how is that benefiting you?
I like the reminder feature because I would forget to contact someone after time has elapse even though I might have it written in my calendar. It seems the Ad account feature may be helpful in creating campaigns. I would love for this to work well and make life easier! It's on the list of things to do. Setting a reminder for myself.
Recommendations to others considering the product:
It is great for small business. It has the necessary features.
A Must-Have for Sales and Marketing
What do you like best about the product?
Automation, email template creation, visibility of key performance indicators, being able to set tasks, landing page creation, form creation, visibility of pipeline stages, live webchat... all great features.
What do you dislike about the product?
Unfortunately not all customer service reps are created equally. You may get multiple different responses from different representatives as solutions to your issues, with only one of them being correct.
What problems is the product solving and how is that benefiting you?
Finding warmer leads, engaging through content marketing.
Recommendations to others considering the product:
You won't regret the purchase, but it takes lots of dedication to seek out answers and to learn where everything is and how features work. Trust in their best practices.
Implementation of a new CRM and marketing outreach software
What do you like best about the product?
Flow of deals is great on this product. Quick and easy to use and integrate to gmail.
What do you dislike about the product?
Cutomization options seem tricky at first. Seems to take a while to get us up and running, but to be fair it is a big task.
What problems is the product solving and how is that benefiting you?
Staff accountable on one system.
Recommendations to others considering the product:
Try it with a small group of testers first and become experts. Then add the rest of your team.
Good experience globaly - easy to use
What do you like best about the product?
I like the template - sequences features - it really help me to save a lot of time when I prospect - I also like the deal dashboard - it help us to define the priority of the month and we can focus on the leads which have a good chance to convert
What do you dislike about the product?
I don't like the company part. When I add a new contact, hubspot automatically associates this lead to a company. If the company doesn't exist Hubspot will create it. The problem is when I import 3 or 4 leads from the same company, Hubspot will sometimes create 2 or 3 different companies, even if this lead has the same email address structure
What problems is the product solving and how is that benefiting you?
The problems we are solving are: organize all our leads and define some priorities. Hubspot also help us in our financial projection
Love Hubspot
What do you like best about the product?
The simplicity of the tool I want I like the most. It's easy to use and easy to understand as someone who is using it for the first time.
What do you dislike about the product?
You can have a few more features for cold outreach
What problems is the product solving and how is that benefiting you?
With Hubspot, I am able to have all the information of a prospect on the same page including their LinkedIn information. So, When I am about to call the prospect and want to check their Linkedin Page at the same time you can do all of that from the same tool.
Delightful CRM Experience
What do you like best about the product?
I like how the CRM can be integrated with other sales tech tools ZoomInfo.
What do you dislike about the product?
I wish the reports dashboard was a little more dynamic with other features as well.
What problems is the product solving and how is that benefiting you?
The tracking of every step in the cadence has made it very useful. The best benefit of using HubSpot is time efficiency.
Hubspot as a great Sales and Marketing tool to attract customers in a user-friendly way.
What do you like best about the product?
What is most helpful about Hubspot CRM is that it provides you with all the useful tools for email marketing campaigns, for regular sales emails, and great analytic tools, through which you can use the ones that are already made by the CRM and create new ones based on your preferences.
Another thing I believe is very useful is the Deals Dashboard, used to track progress and analyze how different businesses and projects are moving along internally.
Another thing I believe is very useful is the Deals Dashboard, used to track progress and analyze how different businesses and projects are moving along internally.
What do you dislike about the product?
What I least like about Hubspot CRM would be that there isn't an option to attach Offline contacts to a campaign. It's s crucial to know how my offline marketing campaigns are performing, therefore I believe they should add this feature as soon as possible. Another thing I would add is that there isn't the option to create child and parent campaigns.
What problems is the product solving and how is that benefiting you?
It's a great tool for the whole Sales & Marketing team (along with the Operations team) to have a view of what's going on, what stage we are at in general and with certain prospects and actual clients, etc.
It helps to track the progress of the marketing campaigns, and for sure helps in the Sales process because it monitors and tracks all the sales activities, and creates great reports to analyze the performance.
It is also very useful for daily activities, for which you are provided with great templates, snippets, the option to create your own task reminders, suggestions on how to creat a good email marketing (adding links, adding option to book a meeting, email body suggestions, etc.)
It helps to track the progress of the marketing campaigns, and for sure helps in the Sales process because it monitors and tracks all the sales activities, and creates great reports to analyze the performance.
It is also very useful for daily activities, for which you are provided with great templates, snippets, the option to create your own task reminders, suggestions on how to creat a good email marketing (adding links, adding option to book a meeting, email body suggestions, etc.)
Recommendations to others considering the product:
My advice is that if you or your team want to have a great tool for Sales and Inbound Marketing automation, Hubspot CRM is great. I have been using it for a year and have learned so much of it thanks to their support team and the Online Trainings that are provided through their platform.
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