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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Vinay C.

Easy to use CRM

  • September 12, 2019
  • Review provided by G2

What do you like best about the product?
It's an all in one tool that your marketing and sales team can leverage.
What do you dislike about the product?
It takes a little bit of time to understand how each and every feature works.
What problems is the product solving and how is that benefiting you?
We have a consolidated list of our contacts, leads, and deals. Our sales team heavily utilizes Hubspot to keep track of conversations and potential buyers.
Recommendations to others considering the product:
Hubspot is a market leader. The product justifies it. It can take care of all your marketing and sales needs. It's the best that I've seen. It has a learning curve but it's worth it.


    Jack N.

Intuitive, easy to use CRM

  • September 11, 2019
  • Review provided by G2

What do you like best about the product?
I find the HubSpot workflows to be the most beneficial feature of the CRM. HubSpot makes building email drip campaigns or nurtures easy with drag and drop functionality. The ability to tailor workflows to fit a variety of personas and circumstances enables sophisticated marketing campaigns with zero skill necessary.
What do you dislike about the product?
Salesforce integration is not always perfect, and without our full-time HubSpot administrator, managing HubSpot would be a mess at a certain point. I also find some of the templates for emails limiting. Other than that, however, there is not much to complain about.
What problems is the product solving and how is that benefiting you?
We are solving a lot of our email marketing automation issues with HubSpot. Its ease of use across functional teams enables our team to easily onboard users and to explain concepts. HubSpot also has the added benefit of a great training and product education program, emphasizing inbound marketing while also teaching valuable functionality. WE are also effectively managing our contact lists for large email sends with HubSpot.


    Marketing and Advertising

Highly useful CRM for saving time in your Sales Procedure

  • September 11, 2019
  • Review provided by G2

What do you like best about the product?
The best feature for me is tracking emails, so you can have and see all the past interactions with this contact, and share it with your team.
What do you dislike about the product?
It is quite difficult to import sheets from your own database if you don't have the same way of administrating leads as HubSpot (For example, if you organize your leads in companies, rather than contacts)
What problems is the product solving and how is that benefiting you?
Time saving, and easy coordination with my team.
Recommendations to others considering the product:
Do it, start using HubSpot!


    Ricardo F.

Easy to use out-of-the-box

  • September 10, 2019
  • Review provided by G2

What do you like best about the product?
Very straight forward CRM system with convenient interface giving salespeople all the info they need on one screen. Very easy to track deals and amazing customer support!
What do you dislike about the product?
It's hard to conveniently pull data from their database and create associations since they seem to not be using a relationship-based database
What problems is the product solving and how is that benefiting you?
It's easy in Hubspot to assign contacts/accounts to different team members.


    Marti M.

Pretty Good

  • September 10, 2019
  • Review provided by G2

What do you like best about the product?
Easy way to manage all the contacts, storage emails and so on
Useful also that we cannot add all the deals a client makes
What do you dislike about the product?
Some tasks need to be improved.
Difficult to find partner according to given criterias.
Not all the emails are forwarded to hubspot.
What problems is the product solving and how is that benefiting you?
It is easy to manage all the partners I have, together with deals, emails and so on.
Even if some aspects could be much easier.


    Kate M.

A fantastic platform for sales and New Business.. when you get the knack!

  • September 10, 2019
  • Review provided by G2

What do you like best about the product?
This platform can do a ridiculous amount of things!! I like how you've got the customer service guys always on hand that you can book a session in with whenever you need. Sometimes need a quick reminder on how those workflows work..
What do you dislike about the product?
Hubspot is hard to use at first, worth it in the end though!
What problems is the product solving and how is that benefiting you?
We have streamlined many of our means of marketing and new business lead gen.
Recommendations to others considering the product:
Take notes during your training sessions and do the free lessons!


    Michelle M.

The CRM has been challenging to learn but in the end we know it is a useful tool.

  • September 09, 2019
  • Review provided by G2

What do you like best about the product?
The CRM is helpful with a team of sales staff to communicate calls, outreach etc. to our customers and be on point with follow up.
What do you dislike about the product?
Learning and implementing all the components such as forms, tokens etc. we are still learning but I am sure with time we will get it all dialed in and be happy that the work and time was committed.
What problems is the product solving and how is that benefiting you?
Keeping all communication in one area that is accessible is a big problem solver. The benefits are unlimited but so far the reminders coming up on email have been a benefit.
Recommendations to others considering the product:
I advise that this tool is used for clients that do not have a tracking system for sales/clients.


    Research

Great tool for business development and client management

  • September 09, 2019
  • Review provided by G2

What do you like best about the product?
My favorite tool on Hubspot is seeing a snapshot of all my deals in progress with money amounts tallied up in all categories. If, for example, I do not see any deals in "Presentations" I know I need to schedule some presentation meetings to push deals through the pipeline.
What do you dislike about the product?
I wold like it come standard with Zoom integration. I would also like Hubspot to have the digital intelligence populate a company record with a contact as soon as you enter it.
What problems is the product solving and how is that benefiting you?
Hubspot solves the problem of remembering when clients and prospects need to be called. Also when you enter a new company's website address, the address and phone number fields are populated automatically which saves time.
Recommendations to others considering the product:
Consider the integrations--they are really good


    Jasmine B.

Hubspot one and only spot for CRM based solutions

  • September 09, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot is a smart and effective way to know more about Customer Relationship Management in a magnificent way. As, a personal experience I can now easily say that it’s the best CRM that I have ever used in my life because of its ultimate features and functionalities. Basically, it’s a good intuitive to create beautiful contacts and even profiles for your company that helps in effectively in making the progress of the company to reach higher level.
What do you dislike about the product?
It provides an intuitive way to manage all my customers’ feedback and queries in one single location without any difficulty. Moreover, I don’t have to buy it because it’s totally free which a huge comfort for any organization is wherever it has been used.
What problems is the product solving and how is that benefiting you?
It helps me to assign and to even track different deals and even enables me to control and check all the individuals’ performances in a related task work. An effective way to for sales management on daily basis and apart from this it’s also a great helping hand in doing inbound sales. Lastly the best product to link all places and locations where my modernized sales processes can take place even includes my files, emails and phone calls etc.
Recommendations to others considering the product:
From my side a good suggestion for organization where there are limited resources in order to buy a high quality CRM because this product is free of cost and that’s amazing enough. So, by keeping all these things in kind you can surely give it a try at least.


    Ben S.

Great platform for managing CRM

  • September 09, 2019
  • Review provided by G2

What do you like best about the product?
The ability to integrate Gmail, Slack, and my calendar. I also like building sequences and automating the sales process.
What do you dislike about the product?
I wish I could customize the requirements for creating a deal.
What problems is the product solving and how is that benefiting you?
Sales outreach and BDR team management.