Sales Hub Enterprise
HubSpotExternal reviews
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Probably the slickest CRM on the market ..
What do you like best about the product?
I've been using different CRM solutions for many years and was blown away by Hubspots ease of use and amount of free features ... just the ability to be able to enter an email address and have it automatically populate the company name, address, phone number, etc is worth its weight in gold!
The CRM is amazingly powerful and FREE - Get this up an running then have a look at the marketing suite to transform your digital marketing into a results-led powerful marketing engine. The addition of HubSpot CMS gives you even more control of your website, visitors and personalisation options to enable full 360 degree reporting.
There is also an amazing online HubSpot training academy full of really informative videos. If you want to check on a particular feature or want to be fully accredited you will find a range of video tutorials and pathways to suit you.
It's great to find a CRM solution that people actually want to use and which improves their workflow - rather than the usual case of viewing CRM as an admin chore!
The CRM is amazingly powerful and FREE - Get this up an running then have a look at the marketing suite to transform your digital marketing into a results-led powerful marketing engine. The addition of HubSpot CMS gives you even more control of your website, visitors and personalisation options to enable full 360 degree reporting.
There is also an amazing online HubSpot training academy full of really informative videos. If you want to check on a particular feature or want to be fully accredited you will find a range of video tutorials and pathways to suit you.
It's great to find a CRM solution that people actually want to use and which improves their workflow - rather than the usual case of viewing CRM as an admin chore!
What do you dislike about the product?
As the field population can be automated from sources on the internet it will occasionally pickup UPPER CASE details which almost a little annoying is only cosmetic and I believe there are solutions to resolve.
What problems is the product solving and how is that benefiting you?
The ability to track deals with a such a feature rich and free CRM is amazing - it saves me hours every week.
Recommendations to others considering the product:
HubSpot is the leading CRM and marketing solution for SME's. Trial it and you'll never look back.
Powerful and Painful
What do you like best about the product?
The power to mange so many contacts and deals is very useful.
What do you dislike about the product?
The numerous bugs and strange design choices make using HubSpot very frustrating. Writing emails is extremely problematic. It also displays past correspondences in a bizarre and counter intuitive manner.
What problems is the product solving and how is that benefiting you?
Some kind of CRM software is needed to efficiently manage all our leads and HubSpot is able to do this.
More focused, more productive
What do you like best about the product?
Hubspot allows a perfect overview of your business activities, focusing on what is actually important and letting you to remember which steps you have to do for a succesfull customer and partner relationship.
What do you dislike about the product?
I would just update the UI, but the fonctionality of the plateform is perfect
What problems is the product solving and how is that benefiting you?
Planning my marketing activities, creating and following-up my newsletters, and the perfect overview on my assets are the best benefits I have from using Hubspot.
Hubspot CRM provides a Streamlined experience!
What do you like best about the product?
Hubspot CRM makes it so easy to take a lead and convert them to a contact inserted into the CRM for easy access to contact information and notes! It also integrates well with my calendar and email for tracking and scheduling meetings which I love.
What do you dislike about the product?
I would like for the hubspot logo to be hidden for the meeting scheduler - I believe that comes with a more advanced package, however.
What problems is the product solving and how is that benefiting you?
I can take a lead and convert them to contact for my inbound marketing efforts saving me a ton of time in manually inputting that information.
Recommendations to others considering the product:
It is great for startups and small to medium-sized businesses, but maybe not for the enterprise company. At least this is what I have seen in my research so far. I
A great product moving in the right direction
What do you like best about the product?
HubSpot CRM has a long track record of continuous improvement. I use this platform daily and I rarely come upon a situation that I can't solve for with HubSpot. It's the best platform for combining customer service, marketing automation, and CRM sales functionality. HubSpot succeeds because instead of the M&A strategy of Salesforce, HubSpot builds everything so it seamlessly works well when using all of its functionality.
What do you dislike about the product?
Sometime that continuous improvement tasks way too long, even for simple things. Another unfortunately more common pain point is how HubSpot structures and prices their software's licenses. I've found several times functionalities that you may need that may require another add on to the platform that increases your monthly tech costs. Lastly, as a Director of eCommerce, HubSpot is just now broaching this vertical, as such they aren't quite there on that front yet.
What problems is the product solving and how is that benefiting you?
I work for a HubSpot Diamond partner, so we're obviously big fans. That said, I have Salesforce experience and have also worked with many other CRMs (Podio, Pipedrive, Zoho). HubSpot is the best. We have never not been able to solve for a client when we employ HubSpot.
Recommendations to others considering the product:
HubSpot CRM is a great solution, but success with any CRM comes down to your business' understanding of the job the CRM needs to be do. Although evaluating HubSpot is pretty straight forward you will only get the most out of it unless you really unpack your business needs.
Gets the job done at a competitive price when compared to Salesforce.
What do you like best about the product?
The use of templates make emailing a breeze. The ability to add documents and embed them into your emails is a plus. The ability to create your own fields in your sales pipeline is amazing!
What do you dislike about the product?
The email integration can be a hiccup at times. The call logging at times can be inaccrurate. I'd like a more streamlined integration with invoice processers such as Paycove and Pandadoc. They removed the location feature when alerting you that a document has been accessed and opened.
What problems is the product solving and how is that benefiting you?
It has made my sales team process efficient and made it much easier for my team to close deals. Eventually we plan to migrate to Salesforce, but Hubspot has really helped make the business run smoothly and efficiently.
Recommendations to others considering the product:
A great Sales management tool for organizations just starting out.
Hubspot CRM
What do you like best about the product?
The platform is easy to navigate, record info, sales etc, link to your email and track your emails when they are opened, read etc and unbelievably the CRM is completely FREE, yes I said FREE!
What do you dislike about the product?
The email tracking will sometimes freeze.
What problems is the product solving and how is that benefiting you?
Stores all the info in one place and links everything together, upload and stores documents, store all emails and populates all clients and candidates info.
Recommendations to others considering the product:
Give it a try, read up on it first, it's a bit daunting at first
It helped me change my career
What do you like best about the product?
I liked that most of the instructor were well trained and some are even professors at Harvard. Its like a free Harvard class. Very cool.
What do you dislike about the product?
While using the CRM, it would be nice to be able to pause a sequence for a holiday weekend. It would also be great if the next task wouldn't pop up until the previous task is complete. It gets crazy busy, say for example, over Labor Day weekend. I come back to work with over 100 tasks because it didn't pause on Monday.
What problems is the product solving and how is that benefiting you?
I have a new career in sales because of this.
Recommendations to others considering the product:
Take the free classes.
great for small business!
What do you like best about the product?
If you're just starting out and testing waters there is a free version that still has robust features.
What do you dislike about the product?
Certain functions are not as flexible as I wish. For instance, some people have multiple email addresses but I cannot seem to enter more than one without creating duplicate records. Also, I felt that even the free core functions of Hubspot CRM were a bit too complicated for me.
What problems is the product solving and how is that benefiting you?
I used Hubspot mostly for simple tasks like keeping track of contacts, as opposed to doing it in my email's addressbook or having to search for past emails. In the end, though, I decided that CRMs are an overkill for what I really do, that all that I needed was just a well-organized way to keep email addresses and send emails to a list.
Good, but can be confusing when understanding pricing
What do you like best about the product?
It's a free CRM and it offers a great deal of value.
What do you dislike about the product?
It can be extremely confusing when trying to understanding the pricing options - they tend to push you in the direction of "speaking to a sales person" which I don't like.
What problems is the product solving and how is that benefiting you?
We needed a way of keeping track of customer relations.
Recommendations to others considering the product:
It is a great CRM, for free, but it can be costly to add on more useful features.
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