Sales Hub Enterprise
HubSpotExternal reviews
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What a great CRM!
What do you like best about the product?
I love how HubSpot is easy to integrate into other systems that we use, such as a chat, phone or digital document system. The Task system is my life and it gets me through my day. Not only is my task list easy to navigate and queue through, the notifications help me to stay on track for the necessary outreach to my leads and clients. I could not imagine my day without such a helpful tool (before I joined the company, my peers had to manually do everything and I'm glad that this was before my time!)
What do you dislike about the product?
Threaded email responses in the main Activity area for a contact are a little awkward to read, but a minor issue. It is also a bit difficult to navigate through on a mobile device. I mostly use it on a laptop, which runs it very well. I reserve usage on a mobile devices for an out-of-office emergency.
What problems is the product solving and how is that benefiting you?
Automation is king in my line of work. HubSpot supports it and we are taking advantage of it in any way that we can! Also, working with sales, the various pipelines and analytic tools work very well to indicate areas of success and areas for improvement. It even shows the success rates of automated email sequences, so I can see what types of emails are working and what types of emails aren't.
Recommendations to others considering the product:
Easy to integrate into current business systems and operate.
Go with a paid version
What do you like best about the product?
Hubspot is super simple to use and can be customized in a million different ways,.
What do you dislike about the product?
No email within the CRM in basic versions. Not sure why a CRM even exists that doesn't integrate email. The whole BCC thing is a hassle and most emails get missed.
What problems is the product solving and how is that benefiting you?
Hubspot is one of the more user friendly crm's out there. Importing and set up are a breeze. Not sure it's necessary for solopreneurs with a manageable contact and client list.
Recommendations to others considering the product:
Think about what you need from a crm. My issue with most crm's is many don't fully integrate email inside of the crm. I don't mean bcc'ng emails into a contact, but actually working your inbox right from your crm.
Streamline process
What do you like best about the product?
The ease of use, everything is easy to find and labeled, options to choose what labels I want to use and not use, templates, size of contacts.
What do you dislike about the product?
When it has glitches or is slow for whatever reason that may be at the time
What problems is the product solving and how is that benefiting you?
Task management, customer followup is alot easier when using the tools like the deals and contact sections that are on hubspot
Recommendations to others considering the product:
Try it out like anything, see if the features are what is needed for the job(s) you have. It is a great tool.
HubSpot has been a great tool to organize my day to day.
What do you like best about the product?
The most useful tools in HubSpot are sequences and templates. Both tools help you reduce the time spent on preparing emails, reaching out to potential customers and following up with them. Sequences will allow you to schedule emails through a period of time without forgetting about the customer but concentrating on the possible conversions. Using filters is also a great way to divide leads in groups as necessary, as a user you can have the filters that would work best for you. I'm currently working on several sales projects and I like to work on them separately, I've rely on filters to do so.
What do you dislike about the product?
The least useful tool on my end would be meetings. I normally work with customers in America and Europe, due to the different time zone, meetings has't been a useful tool. I would't say there are tools that I dislike but that I haven't had a chance to use them.
What problems is the product solving and how is that benefiting you?
HubSpot has helped me work in a more organized way, be more productive and deliver better results. Also, knowing how certain approach is working, has helped me improve emails used with customers. I often review Analytics Tools to find improvement opportunities.
Recommendations to others considering the product:
I strongly recommend HubSpot to those in the sales business. I've found HubSpot to be very useful on my everyday activities. It will improve the approach you use to potential customers and have a better understanding of how your market is moving.
I use Hubspot Everyday
What do you like best about the product?
Pipeline of deals. its quite cool, I also like tne new searching tool
What do you dislike about the product?
Tasks tool is a bit shitty, when i want to fulfill a Task then it doesnt come back, and I do not like the way to create a task is done because you have to click many times to create one and them are not clear for me.
Too much emails,..
Too much emails,..
What problems is the product solving and how is that benefiting you?
Increasing sales for the company ;)
Keeping me on Task
What do you like best about the product?
The task tab is how I run my day to day. I get on in the morning and look at new tasks for that day and go back to look at all tasks for anything I haven't gotten to yet as well as future tasks which I use to plan my schedule for the upcoming week.
What do you dislike about the product?
I don't like that I was previously able to *mark as complete* directly from the task now rather I have to check all boxes of complete tasks and eliminate them all in one rather than go task by task to ensure accuracy and completion
What problems is the product solving and how is that benefiting you?
The task tab has solved the problem of losing track of cadences and follow-ups with prospects by allowing my to track and date all follow-up emails and calls as well as give me a heads-up of upcoming tasks that may have gotten lost in the mix without Hubspot
Recommendations to others considering the product:
Keep your tasks organized!
Fast, intuitive, efficient
What do you like best about the product?
What I like most of this CRM compared to others is how intuitive it is to use. I did not receive any training and within minutes I was up and running. Also, I really like the sequence feature and the way everything is displayed. The personalisation of the dashboard is also an excellent feature, allowing you to see only what is relevant to you.
What do you dislike about the product?
I would like to be able to apply two filters at a time on a list. Otherwise, there is not much I dislike from Hubspot. There are a lot of options and features and I couldn't think of another one to add better value to it than the one previously mentioned. I also wish that the modification of the elements of a list would save, but it seems to always go back to what the administrator set.
What problems is the product solving and how is that benefiting you?
Keeping up with my list, sending email, creating sequences in an efficient way, all whilst having access to information from the whole sales team.
Recommendations to others considering the product:
Hubspot is fast and efficient. It answers all the needs you might have when it comes to a CRM, even with a basic subscription. If you are looking for an easy to use, user friendly, fast, complete CRM that is up to date with today's technology, Hubspot is the right one for you. Also, I really appreciate all the literature about marketing, telemarketing, prospecting and so on; they are very insightful and have greatly helped me in my day to day job.
My experience with Hubspot
What do you like best about the product?
I love the ability to track and follow up with my contacts and being able to customize almost everything.
What do you dislike about the product?
I wish the QUEUE allowed me to log a call without changing the name of my task/creating a new one
What problems is the product solving and how is that benefiting you?
The daily hustle of contacting as many people as I can with the QUEUES
Very helpful at keeping track of all my small projects
What do you like best about the product?
How easy it is to modify the date in task tab, how I can personalize each task based on deal stage so specific information shows up with what I need to complete each task. The workflows in general, though improvements can be made, they are useful and the team is always ready to provide helpful tips on how to make them better.
What do you dislike about the product?
I wish I could time the task based on the date of a scheduled meeting and not based on a set time from a workflow.
I wish workflows linked together in an easier fashion, that you could unenroll a client and then re-enroll them exactly where they left.
How I could track each workflow by pipeline and by deal stage.
I wish workflows linked together in an easier fashion, that you could unenroll a client and then re-enroll them exactly where they left.
How I could track each workflow by pipeline and by deal stage.
What problems is the product solving and how is that benefiting you?
Solved - tracking third party updates to complete a service.
- small tasks not falling between the cracks
- Ensuring follow up of manual emails or manuel enrollment in workflows is completed.
Benefits - peace of mind of not having to keep tabs myself, the workflows and tasks do that for me and give me the breathing room to pace the tasks.
- Keeping track of whats outstanding on day to day tasks, so I don't have to keep going back to each deal.
- Allowing me to focus on bigger projects.
- Track where I'm losing customer engagement based on tasks that are outstanding for some time.
- small tasks not falling between the cracks
- Ensuring follow up of manual emails or manuel enrollment in workflows is completed.
Benefits - peace of mind of not having to keep tabs myself, the workflows and tasks do that for me and give me the breathing room to pace the tasks.
- Keeping track of whats outstanding on day to day tasks, so I don't have to keep going back to each deal.
- Allowing me to focus on bigger projects.
- Track where I'm losing customer engagement based on tasks that are outstanding for some time.
Recommendations to others considering the product:
Take advantage of the helpful team, they're responsive and provide extensive information for any questions you have.
The Modern Rolodex
What do you like best about the product?
HubSpot's customer relationship management software is the easiest, most efficient way to keep track of leads and maximize sales. I use this software all day, every day. I'd be lost without it.
What do you dislike about the product?
The recent update overcomplicated some features and made bugs more visible. The "deals" feature does not migrate across fields properly.
What problems is the product solving and how is that benefiting you?
I use HubSpot to follow up with leads, update our clients on new features, and close deals.
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