Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
from
and
External reviews are not included in the AWS star rating for the product.
HubSpot CRM has been a great service for our company. It has helped us be organized, and make sales!
What do you like best about the product?
The best thing about HubSpot is the software itself, it is a great way to have all your customers in one place. It has helped us be more organized and has it has helped us make a lot of sales.
What do you dislike about the product?
I think it would be awesome if they had a phone customer service representative with each account.
What problems is the product solving and how is that benefiting you?
What has impacted the most it has been the sales!
Easy to manage, quick and efficient.
What do you like best about the product?
Everything is organised very nicely, easy to find. Great to keep everything in order.
What do you dislike about the product?
Couple missing features, I can't think off the top of my head though.
What problems is the product solving and how is that benefiting you?
Follow ups. This is where the gold mine is.
Easy to use
What do you like best about the product?
I like how it gathers the necessary information and you can use it to improve work efficiency.
I also like how there’s a mobile app, so you can still check data/information while you’re away from the computer.
I also like how there’s a mobile app, so you can still check data/information while you’re away from the computer.
What do you dislike about the product?
I don’t think I can fault it. It’s definitely the better of the CRMs I’ve used before.
What problems is the product solving and how is that benefiting you?
Work efficiency
Recommendations to others considering the product:
Highly recommended. I’ve used this and also Siebel CRM and this is definitely much more efficient.
Organization and Proactivity
What do you like best about the product?
HubSpot helps me a lot with the organization in my work and also makes it easy. Since I started using HubSpot my work has been much better. I can make many calls a day and have everything organized without my having to worry about it. All of my co-workers also felt a significant change in the pace of work. We are all working more smoothly without having to worry so much about organizing everything, as HubSpot helps a lot in this
What do you dislike about the product?
If you learn how to use HubStop, it is very difficult to have something you do not like. The tool is very complete and you can manage it easily, just strive to learn how to use it. The tool is simple for anyone who needs it to be simple. And it's complex (not pejoratively) for those who need it to be complex. HubSpot can do a lot of things and so far I haven't found one that doesn't do quality.
What problems is the product solving and how is that benefiting you?
I can organize my calls easily and quickly. That is, my work has become more dynamic.
I improved my work rate, I can make more calls a day. HubSpot has brought many benefits for me and my co-workers. We all agree that the ease of the application and its advantages are huge. Agility, organization and easy management are the strengths of this tool.
I improved my work rate, I can make more calls a day. HubSpot has brought many benefits for me and my co-workers. We all agree that the ease of the application and its advantages are huge. Agility, organization and easy management are the strengths of this tool.
Recommendations to others considering the product:
Learn how to use carefully, the tool is very complete and can help you a lot.
Great Sales Platform
What do you like best about the product?
Being able to easily import contact lists is a huge plus for us. Once imported, you can customize many fields to be able to sort through them easily and effectively to make the the best use of your time. The tasks feature
What do you dislike about the product?
The downside to HubSpot is the learning curve associated with the platform. It will take a while to learn all of the in's and out's of the platform to be able to get it where you need it to be, but once you hit that point, it is smooth sailing.
What problems is the product solving and how is that benefiting you?
Being able to effectively and quickly call through contacts through the browser is one huge help. You can run through your tasks and call through without having to type the number into a phone or application which saves a lot of time when you start adding it up.
User friendly, customize-able reports
What do you like best about the product?
Tracking of activity is easy thanks to email plug-ins, pulling reports on that activity is helpful.
What do you dislike about the product?
View of activity can be overwhelming at times. Specially when its found under a company record. Everything is there without a clean way to view per subject matter or client. Repeated activity is a bit of annoying when trying to go back in time and trying to remember what took place. The order in which its presented is a bit confusing.
What problems is the product solving and how is that benefiting you?
Helps to keep lists in order. Useful in campaigns, such as gift tracking, etc.
Able to form around our departments needs and desires.
What do you like best about the product?
I find it easy to search for my candidates- I feel like this system is very smart and doesn't require a lot of fields to find something you need.
What do you dislike about the product?
When an individual inquires, clicks or signs on to our live chat, if it's with a different email address than what is on the first profile it creates another profile (duplicates it).
What problems is the product solving and how is that benefiting you?
We used to have to search in three different areas to find a candidate, now we just have our search bar in Hubspot. Benefits are also it's easier to communicate to the sales managers and for them to see my activity when they receive a notification.
Telemarketing Made Easy
What do you like best about the product?
I really like the set up of it, and how easy it is to organize the leads
What do you dislike about the product?
When I try to email while I am on the call, the notes disappear after sending the email.
What problems is the product solving and how is that benefiting you?
It has helped me multitask more than any other CRM I've used before
Recommendations to others considering the product:
If you have ever done telemarketing before and used outdated CRMs, this will make life so much easier.
Great experience with the platform
What do you like best about the product?
I like that HubSpot is constantly releasing new features that actually helps our business. I also like their tutorial videos and emails to support their new features. These are super informative as I do not always have the time to look and see what is new, but having the 10 minute video each month on their new features helps a ton. I mainly use the sales and service hub. They have made great improvements to their new service hub recently that makes my job easier like their knowledge base and NPS/CSAT surveys. Hubspot has allowed our CSM team to mostly use one platform for our different processes.
What do you dislike about the product?
The downside is getting everyone on our team on the same page. There are so many different features and different ways to use the CRM that different teams here use it slightly different. This isn't terrible, we just have to be aware of it and provide our own internal training on how we use the different features to keep everyone consistent. Overall great platform. I would rather have too many options than too little. :)
What problems is the product solving and how is that benefiting you?
I love that in the service hub we can administer surveys. We had previously outlined in our customer journey map that we wanted to have transactional surveys for our customers, but didn't have a way to launch them. I love that HubSpot now has ability to send NPS, CES, and CSAT surveys. We used a different platform previously for our NPS. So it is nice to be able to have all of our customer surveys in one place.
Recommendations to others considering the product:
HubSpot has great resources to teach you how to use and implement their platform. If you are new to HubSpot, definitely use their training tracks. They are constantly adding in new videos that you can learn from.
Timeless CRM
What do you like best about the product?
Ease of use and such a fluid CRM to help organize and implement your tasks.
What do you dislike about the product?
Sometimes have trouble with recorded calls.
What problems is the product solving and how is that benefiting you?
Created constant contact with potential customers and keeps me more organized to get done the task I have assigned for myself throughout each day.
Recommendations to others considering the product:
Great for keeping client list, ease of use, and overall presentation on the backend of things.
showing 9,421 - 9,430