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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Brian R.

Small SaaS business - transitioned from SalesForce to Hubspot

  • August 28, 2019
  • Review provided by G2

What do you like best about the product?
I like the automation dearies like email templates, snippets, and suggestions for email improvements. I like the email tracking letting me know when an email or asset was opened. I like that it populated contact info from email address. The learning paths were amazing and useful beyond HS.
What do you dislike about the product?
Can be a little difficult to navigate. Sometimes hard to find the specific field or action I’m looking for. Not always clear what field I need to use to drive a reporting metric.
What problems is the product solving and how is that benefiting you?
Need for integrated marketing, sales and service single software was the big one.
Biggest benefit has been improved quality off our outreach efforts


    Jeff m.

Helps me stay on task

  • August 28, 2019
  • Review provided by G2

What do you like best about the product?
I can wake up in the morning and turn on the application and look at the new task i have for that day. It makes my day alot easier being organized. This application has made things a lot easier for us to manage the day to affairs of the office.
What do you dislike about the product?
I dislike the fact that i used to be able to make as complete from the task bar, but now I have to check all boxes in order to mark a task as being complted. It may make things more accurate but it does effect the ease of use.
What problems is the product solving and how is that benefiting you?

The Task tab has helped us to keep track of follow ups with potential customer, and allows me to keep track of emils that i need to write and phone calls that I need to make. Tasks that would have been lost or forgotten about are now getting completed thanks to Hubspot
Recommendations to others considering the product:
Saves you time, very user friendly.


    Marketing and Advertising

hubspot a great tool with high standarts

  • August 27, 2019
  • Review provided by G2

What do you like best about the product?
For me the best about Hub Sport CRM is that it is a free tool and you dont have to payp for it. Also its very easy to implement and to use every business day. Another really great feature are the free certificats that you are able to do on their website. Many customers are interested in certificats and Hub Spot CRM was a great way to show them that i am able to do tasks for them the right way.
What do you dislike about the product?
The high cost when buying it. its free to use but the price to buy is very high. Also there is just 1 Plan available wich makes it imposible to dont pay for plugins that you dont need.
What problems is the product solving and how is that benefiting you?
Im making my leads to serious business contacts.
Recommendations to others considering the product:
Its easy to implement an use


    Rob C.

Why I like Hubspot CRM

  • August 27, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot CRM is the CRM I use to power my agency. I originally started with the free version and have since started paying for it. One of the reasons to pay for it is to get email Automation. I use this feature to automatically follow up with my clients. This feature is well worth the cost alone.
What do you dislike about the product?
The only issue I have is the appointment booking. I do not like the way it is set up so I use a third party service.
What problems is the product solving and how is that benefiting you?
How to keep track of leads and convert them to sales. This solves a lot of these issues.
Recommendations to others considering the product:
I would start with the free version and then graduate to the paid one.


    Robert V.

A great CRM for all your needs.

  • August 27, 2019
  • Review provided by G2

What do you like best about the product?
I love how easy you can jump straight into Hubspot. It allows you to manage all your clients from Sales, to Marketing, to Support all in one place. Making it very easy to handle your work flow without extra applications.
What do you dislike about the product?
The Pay Model is very bad for small businesses. They lock a lot of features but show them to you, to encourage an up sell on their SaaS.
What problems is the product solving and how is that benefiting you?
With Hubspot CRM, we have found it extremely easy to handle our day to day operations from Sales, to Marketing, to getting Support to our customers. They have made it very easy to handle all the clients and keep a track on when we last spoke to any sales we have gotten.
Recommendations to others considering the product:
I would highly recommend Hubspot CRM to any business that want's to organized their businesses' day to day task. It really saves alot of time and increases work productivity.


    Melissa M.

HubSpot Tasks Has Been a Game Changer

  • August 27, 2019
  • Review provided by G2

What do you like best about the product?
Utilizing HubSpot tasks has been extremely beneficial for optimizing my workflow and improving my personal organization. They have helped to ensure that no lead or deal gets forgotten and allows me to set-up task reminders for both immediate tasks and long-term tasks for my future business.
What do you dislike about the product?
I am a frequent user of HubSpot and have noticed both frequent downtime of the platform as a whole and that certain features are occasionally unavailable. Since I have come to rely on HubSpot this has occasionally made it difficult for my daily workflow.
What problems is the product solving and how is that benefiting you?
HubSpot has helped me to automate many of my tasks, allowed me to stop using messy spreadsheets, saved me time, and improved my organization. This has had the benefit of allowing me to stay on top of my active deals so no potential customer gets left behind.


    Information Technology and Services

Easy to use, easy to collaborate with team members

  • August 27, 2019
  • Review provided by G2

What do you like best about the product?
Being able to get notified when a contact opens an email or clicks a link in an email so that you can call them right away is amazing.
What do you dislike about the product?
Reporting on Dashboards could be more dynamic if they added the filters of properties to the dashboard.
What problems is the product solving and how is that benefiting you?
Creating lists from events and then creating a multi-touch campaign, being able to report those results to management to have the ROI available based on the deals created.
Recommendations to others considering the product:
Take the training classes either online or onsite, instructor-led.


    Alejandra T.

The easiest CRM for your sales team

  • August 27, 2019
  • Review provided by G2

What do you like best about the product?
I love that the platform may look a little bit overwhelming at first, but it's actually really intuitive and as you along with the everyday use you get to experience multiple benefits from every tool to make your processes faster and easier. But of course, there's nothing like the automation, that is the main reason I love to use it, because now I can automate almost everything and have full control of operations without sacrificing precious time where I can manage and take care of other activities of the department and the people I work with as clients.
What do you dislike about the product?
It's not a dislike per se, but of course I would ove to have all the tools available without having to have pro or enterprise versions, but I get it, it's the product.
What problems is the product solving and how is that benefiting you?
The main benefit it's fully understanding the information about a contact, that can give the sales rep a huge step forward in knowing who are they talking to in order for a successful communication. The main problems we are solving is creating our own properties so that we can filter and analyze each section of our whole data base and fully grasp the development of our marketing strategies.
Recommendations to others considering the product:
The best advice I can give is to take for a spin, try the free version as a small test and soon you'll love it and will be exciting about getting a more complete version and explore all the possibilities!


    Beth E.

OCD and tracking

  • August 27, 2019
  • Review provided by G2

What do you like best about the product?
I truly enjoy a ton of the functions but being able to see the timeline on contacts is important when you are sharing that contact with your team. Staying on top of follow up in sales is one of the most important aspects of success.
What do you dislike about the product?
I wish there was a way to send a one time email to a group of selected contacts without enrolling them in a sequence.
What problems is the product solving and how is that benefiting you?
It makes tracking and focusing on targets easier.
Recommendations to others considering the product:
Ease of use. HubSpot is super user friendly and it has many attributes that my company has yet to tap into.


    Francesco P.

Easily manage EVERY single contact

  • August 27, 2019
  • Review provided by G2

What do you like best about the product?
IT'S FREE! There are different pricing plan (starter/professional/enterprise) of hubspot platform. All of them include FREE HUBSPOT CRM.
What do you dislike about the product?
I've been using it for 3 years and still can not find anything really bad.
What problems is the product solving and how is that benefiting you?
With HS CRM we can manage every single contact from the beginning (marketing) to the end (sales and services, and marketing). We can see what people view and download on our website, gathering this way a lot of useful information for sales and services.

For italian companis, I suggest to have a look at this italian partner: https://www.extrasys.it/it/magnet/hubspot
Recommendations to others considering the product:
IT'S FREE!
This is the magic :)
I 100€ assure that you can not find anything else at this price. There are sooo many interesting and useful features for marketing, sales and services (not only CRM).