Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Accurate and efficent
What do you like best about the product?
The best aspect of the templates feature is being able to reach my leads and contacts quickly and accurately. I can send them pre-formatted but not automated emails. It looks like I wrote the email specifically for them which adds that personal touch.
What do you dislike about the product?
Only having the 5 top templates on the first page. Should have all my templates listed so I don't have to switch to page 2, or 3.
What problems is the product solving and how is that benefiting you?
Being able to contact all my leads and contacts efficiently.
Templates make it quick and convenient to communicate with customers.
What do you like best about the product?
Templates help me save time and have a constant message while communicating with customers.
What do you dislike about the product?
Sometimes I feel like I rely on templates too much and don't personalize each message like I should.
What problems is the product solving and how is that benefiting you?
Problems being solved are reaching out to numerous customers with a consistent message. Benefits are endless and looking forward to seeing more updates.
Great
What do you like best about the product?
I really love how I can be on top of everything with HubSpot and keep track of my clients ;) I use templates and sequences a lot and I really love the meeting functionality. It feels like there's everything I need for my sales activities in one place.
What do you dislike about the product?
It would help to be able to put some people in CC in my Sequences. I don't like the fact that I don't have this opportunity7 Nothing else really comes to mind
What problems is the product solving and how is that benefiting you?
I manage my sales pipeline with HubSpot. It really helps me automate my communication with clients and make it more effortless.
My favorite interface
What do you like best about the product?
Hubspot has the most intuitive and easy interface to work with. I love how it give us Table view and Board view. Filters also help a lot categorize deals.
What do you dislike about the product?
My biggest complain about Hubspot is that it't not mobile friendly and it does not have an app.
What problems is the product solving and how is that benefiting you?
One of the benefits of using Hubspot in Real Estate is to easily communication within my company and with clients. I like that how Hubspot make correspondences with one person visible to other Deal owners.
Recommendations to others considering the product:
I recommend to all the traditional and old-school companies to switch to Hubspot and catch up with the technology.
Can't see myself using any other software
What do you like best about the product?
easiness to use and be able to gather data fast to make the right decisions
What do you dislike about the product?
there is nothing I dislike. It is a great platform and goes way beyond being a good product (I have taken several free courses as well!
What problems is the product solving and how is that benefiting you?
Organizing myself better, being able to contact the right person in the companies I reach out. Being able to know which tactics are performing better so I can refine my strategy if need be
Recommendations to others considering the product:
Keep up the great work!
Excellent resource for managing customer interactions
What do you like best about the product?
I love the ability to integrate Hubspot with so many different platforms. We have about 8 other integrated software being used in Hubspot.
What do you dislike about the product?
Occasionally Hubspot does not record our calls, could be a problem on our end but there have been a few important calls we have lost because Hubspot did not record them.
What problems is the product solving and how is that benefiting you?
Hubspot streamlines the speed of phone calls, transferring the contact owner and creating closer relationships with clients.
Recommendations to others considering the product:
Hubspot seems like a great foundation to integrate all other resources and software used in our company. It all is tracked and kept in our Hubspot CRM.
Hubspot makes my job more efficient!
What do you like best about the product?
The interface of Hubspot is pleasant on the eyes. You are not overwhelmed with features bombarding you at first glance.
What do you dislike about the product?
Maybe not dislike but an improvement on the use of filters
What problems is the product solving and how is that benefiting you?
Emailing directly with clients and sending out attachments/ templates makes my job easier.
Recommendations to others considering the product:
Ease of use and makes work more efficient
Data rich and efficient.
What do you like best about the product?
I find HubSpot CRM to very useful in managing customer communication and interaction. At my company, I primarily work qualify leads and arrange appointments for our sales representatives, and the filters and data records are essential for me to reach out to un-contacted leads. I love how every interaction with a customer can be seen by my team. It is a very efficient and seamless process.
What do you dislike about the product?
I really wish HubSpot CRM would add the ability to receive inbound calls. HubSpot is very useful because it brings all of the customer data into one efficient app. If HubSpot could be our main phone hub it increase efficiency in the office, and eliminate the need to pay for additional software services.
What problems is the product solving and how is that benefiting you?
We solved several problems. Having a rich customer database has helped us to improve our customer retention efforts. It's very valuable to track the journeys of our customers, and thus modify our efforts in response to their actions.
Recommendations to others considering the product:
This is probably one of the most efficient databases to use for customer management. It is not perfect, but certainly a valuable and worthwhile tool.
Competitive CRM dedicated to continuous improvement of their (already) great tools!
What do you like best about the product?
Hubspot accommodates every need of of my sales responsibilities and initiatives. Specifically, the level of customer specific KPI's that help me make a sale.
What do you dislike about the product?
At times, Hubspot maintenance is limiting during crunch time. Overall, not a big deal.
What problems is the product solving and how is that benefiting you?
Customer KPI's and activity. Hubspot let's me know what my prospective and active customers are interested in, acting on, and searching for. It has helped me see full scope into who my customer is and what they want.
Recommendations to others considering the product:
Use the tutorials and play with the modules. Go through complete cycle, thus allowing you to fully understand how to best use Hubspot.
Hubspot has increased my daily productivity
What do you like best about the product?
Templates are a time saver! I work in support and so being able to reply quickly is very important to me.
What do you dislike about the product?
Conversations inbox and support board can be difficult to differentiate at times.
What problems is the product solving and how is that benefiting you?
We were hoping to implement Live chat and having a built in Live Chat option in HubSpot solved the issue.
Recommendations to others considering the product:
From a support standpoint, it has plenty of customization and will satisfy your basic needs and then some!
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