Sales Hub Enterprise
HubSpotExternal reviews
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HubSpot is The Hub of Our Business
What do you like best about the product?
Oh lord, to name a few: functionality, workflows, automation, transparency, integrations available to other software such as our internal webpage & email, Marketing Hub & the template emails available.
What do you dislike about the product?
I can't say there are things that I dislike about HubSpot. I am still learning how to navigate through the platform and they are constantly upgrading and enhancing the features provided to their clients. If there were anything I were to ask to change, it would likely be to simply enhance the list capabilities, but this could also be a user error. For example, a few weeks ago we were trying to send a email to all clients except those who have been sold a policy already. If there was a "Deal Stage" synced with each associated Contact's Deal, it would have made excluding these from the list. Instead, we revised what our marketing email said and sent it along to everyone. It worked and we got 4 new prospects out of the Marketing email.
What problems is the product solving and how is that benefiting you?
We have solved efficiency problems- previously when using other CRMs, we wouldn't be able to see clearly which deals were falling off our radar, but now with HubSpot, we see our deals in a table view which allow us to designate certain days for follow ups on certain items. For example, Mondays = Prospecting, Tuesdays = Quoting, Weds = Presenting, Thursday = Following up on Presentations, Friday = Binding, etc. We realize that by using HubSpot daily to track our clients, their deals, their status
Recommendations to others considering the product:
Utilize the trainings and blog available. There are some pretty incredible webinars & articles available to help not only Sales Departments, but also Service!
Better than Salesforce
What do you like best about the product?
I like the colorful and user friendly interface and easy to navigate.
What do you dislike about the product?
I don't like that with 'sequences' it will move forward with the "steps" even when you haven't completed the first one.
What problems is the product solving and how is that benefiting you?
I am solving my disorganization skills and being able to see all of the history right in front of you enables you to see sales patterns
What an awesome service HubSpot offers.I love using the templates it saves me so much time. thanks
What do you like best about the product?
HubSpot Crm is one of the best services I have ever had the privilage to work with. I have used Sales Force in the past and it doesn't even compare. HubSpot is so much easier to navigate through. The templates, documents you can create and than just add them to your email as you send out emails. I send out so many emails a day that this truly has saved me hours in my day. I don't have to copy and paste. I don;t have to type the same email a 1,000 times I can just go to template and it creates the email for me. Just go to documents and click file add documents to email. Book a meeting with Brent is awesome as well. A link I insert into my email through HubSpot services where my customer or prospect can book a meeting with me through my email. HubSpot than automatically sends webinar invite to customer or prospect. Plus sends on my behalf 2 different email reminders for webinar. I do get notified when my email has been opened or a link within the email is clicked on.I really do like this but like I said it doesn't show where it was opened. It does show you who opened it though. Thank you HubSpot.
What do you dislike about the product?
Honestly, there is nothing that I don't like EXCEPT that the fact they took away where it shows when someone opens my email where they are opening it at. What country or state. I do get notified when my email has been opened or a link within the email is clicked on.I really do like this but like I said it doesn't show where it was opened. It does show you who opened it though.
What problems is the product solving and how is that benefiting you?
Just like I mentioned above. Saves me hours on sending emails. Notifies me when email or link in email has been clicked on or opened. I don't have to type the same email over and over again. I can use templates and bam in just a matter of seconds my email is done.
Recommendations to others considering the product:
Do it no doubt. Definitely worth it. It will save you so much time.
Hubspot Review
What do you like best about the product?
I like the simplicity that Hubspot offers. It's very user friendly and intuitive to use. The Deals function is what I use the most. One of my favorite things is how when you are adding a new Contact it will tell you if someone is already in your contacts, keeping you from having to go through that process of adding them again. I also really enjoy having the Google Chrome extension, so it pulls my emails into the activity section of the deals without having to reference back and forth.
What do you dislike about the product?
Most CRMs I have used in the past have a "Won" and "Lost" function where Won typically converts them to a current customer. On Hubspot we have just had to make won/lost/abandoned stages at the end of the pipeline to keep it organized.
What problems is the product solving and how is that benefiting you?
We are better staying on top of our sales pipeline. The reporting tools have been beneficial for us to see how many people we have coming in every week and determining what our close rates are. We have better been able to focus on creating new opportunities and deals because we aren't having to worry about all of the current ones being unorganized.
Very well, this tool is easier to work with!
What do you like best about the product?
I like the design of the tool, it's very intuitive and fast to find the features!
What do you dislike about the product?
I need to create and integrate a feature to send a message for WhatsApp! I work in the Brazilian market and there this is the priority communicator to clients.
What problems is the product solving and how is that benefiting you?
In the hubspost, I work quickly to contact my clients and schedule their information.
Recommendations to others considering the product:
Create and integrate a tool for WhatsApp!
A great sales CRM
What do you like best about the product?
I've used a few CRM systems in the past, however Hubspot beats them all hands down.
I particularly like that I can track what my leads are doing, are they opening my emails, re-visiting my website. I also like the deal pipeline so I can see at what stages my customers are at and if there's a particular area that I need to revisit or focus on.
The task feature is great because it means I can't forget to make a call or contact a lead.
Having an automated integrated system is absolutely fantastic.
I particularly like that I can track what my leads are doing, are they opening my emails, re-visiting my website. I also like the deal pipeline so I can see at what stages my customers are at and if there's a particular area that I need to revisit or focus on.
The task feature is great because it means I can't forget to make a call or contact a lead.
Having an automated integrated system is absolutely fantastic.
What do you dislike about the product?
Sometimes leads and deals can become merged which is frustrating.
What problems is the product solving and how is that benefiting you?
It's had a huge impact on how organised and productive the team is.
Recommendations to others considering the product:
DO IT!
HubSpot makes my day easier!
What do you like best about the product?
I live in HubSpot all day long and it helps me by keeping my tasks in order and by notifying me at the times I requested. I love being able to make my daily calls straight through the CRM. It's time saving and effective.
What do you dislike about the product?
Sometimes not all Gmail emails attach to HubSpot. I don't always remember to hit the track button which resets every now and then. When I try to complete certain fields I don't necessarily care for the explanation that hovers over the entire field.
What problems is the product solving and how is that benefiting you?
The dashboard eliminates a lot of he said she said and it's clear who is utilizing it and who's not. It makes it so much easier to hold people accountable.
Recommendations to others considering the product:
HubSpot is easy to navigate once you get the hang of it.
Love the interaction and ease
What do you like best about the product?
Hubspot makes it super easy to follow up with clients
What do you dislike about the product?
search engine seems like to go down to where I cant find certain people/deals. Only issue I usually see wrong
What problems is the product solving and how is that benefiting you?
made me more aware of task
Recommendations to others considering the product:
Great for Real Estate
I use it every day to contact my prospects. I use templates, sequences, tasks. Love it!
What do you like best about the product?
I like the possibility to create tasks almost from every point of contact - it makes my every day job easier - I work based on my tasks.
It´s also very user friendly and intuitive.
It´s also very user friendly and intuitive.
What do you dislike about the product?
Everything is ok for me - I don´t have any problems while using HubSpot.
What problems is the product solving and how is that benefiting you?
Saving time, prioritizing tasks
Templates
What do you like best about the product?
Saves me so much time and eliminates redundant efforts in recreating same message. Allows me more time to actual call and speak with potential clients. I appreciate the advice for writing a better email or if it is missing a question--that really helped and I have added it to my templates.
What do you dislike about the product?
I can't see a entire snapshot of my lists.
I can not download screen shot.....truly a user Deal Makers 5330795
I can not download screen shot.....truly a user Deal Makers 5330795
What problems is the product solving and how is that benefiting you?
So far, so good! Thank you!
At times when a customer has opened emails, it will show it multiple times, all at same time.
At times when a customer has opened emails, it will show it multiple times, all at same time.
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