Sales Hub Enterprise
HubSpotExternal reviews
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Best FREE CRM solution!
What do you like best about the product?
Hubspot's CRM solution is free forever! It's perfect for an organization that is looking for a simple CRM solution to capture client information and track correspondence.
What do you dislike about the product?
The default "sent by Hubspot" text that appears on all email correspondence! This can be hidden when you purchase a paid plan - I think this should just be removed completely.
What problems is the product solving and how is that benefiting you?
We've never had a place to keep and track our client database until we started using Hubspot.
Best CRM for followup
What do you like best about the product?
The best part of this software is tracking and followup which i like.Its very easy to track which client opening date billing closing date.Also the amount and who are involve in this deal etc.The UI also so user friendly.You can raise ticket and close tickets easily
What do you dislike about the product?
There are very least item where we can maintain our client details.
What problems is the product solving and how is that benefiting you?
We can manage our big team with a single manager.Also we can do implementation
Recommendations to others considering the product:
Its better than zoho
Great, with a few small hiccups
What do you like best about the product?
I like how all records (contacts, companies, emails, etc.) can work well together. Their depth of integration and applications makes this a must-have for small and medium businesses.
What do you dislike about the product?
They will often roll out changes and updates without any warning. Most of the time, it is no issue, though the bigger the change, the more annoying it can be. There also seems to be some restrictions when it comes to analyzing data and pulling reports beyond the applications they current present.
What problems is the product solving and how is that benefiting you?
Able to succinctly run campaigns with corresponding landing pages, CTAs, emails, and lists without leaving the platform is work the price of admission alone!
Well Organized Management Tool
What do you like best about the product?
Having the option to add contacts to deals so that all information is stored in one place. The ability to add contacts to lists and take actions on those lists. Calling platform with builtin note section.
What do you dislike about the product?
Limit of 5 contacts in side panel view.
What problems is the product solving and how is that benefiting you?
Storing client information while allowing for company-wide transparency on the communications.
Recommendations to others considering the product:
Great way to keep all of your information in one place.
Hubspot is a great, easy to use CRM
What do you like best about the product?
Simplicity. I have used many CRM over the years and Hubspot UI is so easy to use.
What do you dislike about the product?
Hubspot does have its limitations. Reporting isn't as granular, especially if you're a marketer and need to report in cohort or not being able to report (manual report) on the success of a workflow.
In addition, I find the campaigns a little clunky compared to other CRM
In addition, I find the campaigns a little clunky compared to other CRM
What problems is the product solving and how is that benefiting you?
We came to Hubspot to avoid working in separate CRMs between marketing and sales. Hubspot has certainly helped this.
Hubspot CRM
What do you like best about the product?
Keeping track of our customer data, automating marketing tasks
What do you dislike about the product?
The integration can get complex and requires data engineering and schemas to keep it clean and automation working with other tools
What problems is the product solving and how is that benefiting you?
Time savings through automation and workflows
Recommendations to others considering the product:
Build your integration plan upfront and ensure data flow across tools is mapped out properly with your development teams
An effective and clean CRM
What do you like best about the product?
The Hubspot CRM has a lot of helpful hidden powers. It can handle even the most complex needs and accomplish most tasks. It has a great phone app, and Gmail extension that helps it live where you need it most. They have some great learning resources available.
What do you dislike about the product?
To truly unlock its power you'll have to pay, a lot. For everything. You have to hand it to them, they have the model nailed down. But, until you have your CRM and marketing automation really nailed down and defined, it's not the best playground to start in.
What problems is the product solving and how is that benefiting you?
The sales and marketing teams were able to share CRM and take action.
Recommendations to others considering the product:
Make sure you have an implementation plan, and budget available to get everything possible out of it. It is too powerful and sophisticated for what many will need starting out.
Great marketing tool!
What do you like best about the product?
The most helpful part of Hubspot for my role specifically is the social media hub. I find it very simple to use, and keep posts scheduled weeks in advance. This is a great organizational tool for my day to day. I also utilize the landing page feature frequently. We are always updating our website, and the option to do so through landing pages in hubspot is really convenient.
What do you dislike about the product?
I can sometimes find that the landing page building isn't as intuitive as it could be. It definitely takes getting used to, but once you've gotten solid experience it gets easier and easier. I've also found that Hubspot customer service can't always assist with the pre-built templates for landing pages, but definitely help as much as they can.
What problems is the product solving and how is that benefiting you?
We are constantly updating our website by building out new landing pages. We are able to completely revamp our website just with a few tweaks to a landing page, which is a huge plus. We have also increased our presence on social media greatly. I am able to easily schedule out social media posts weeks in advance across all platforms.
Recommendations to others considering the product:
I would recommend spending a lot of time within the CRM exploring the different services that are offered as well as any complimentary services that hubspot offers (Hubspot User Group meet ups). These are very useful as you can learn how other people are utilizing Hubspot, as well as be aware of any new features that are being rolled out.
The best and most underrated CRM for sales
What do you like best about the product?
Unlike most CRMs, HubSpot has tools that actually get new highly qualified leads, not just managed the contacts you have.
What do you dislike about the product?
The marketing behind it. HubSpot's a big name, but no one really knows it outside the marketing world.
What problems is the product solving and how is that benefiting you?
The CRM feeds from my mail activity, so I don't have to spend a lot of time keeping the CRM up to date. The eMail tracking tool is awesome, and the interface is pretty easy to use.
Recommendations to others considering the product:
Get an expert to implement it for you. It's software and you're not going to fully exploit it without a good implementation. It's a matter of strategy and technical knowledge.
Hubspot is great for customer insight and direction
What do you like best about the product?
Hubspot allows quick insight into customer accounts, allows new leads to be easily directed to the right person, and makes sure that no leads go unnoticed by catching them all. There is also an easy scoring system that allows sales professionals to know where to spin their wheels most effectively.
What do you dislike about the product?
The scoring system does seem not to "discriminate" in that points are given for things that wouldn't necessarily indicate a hot lead. This also may have something to do with our internal scoring system, or it might be part of the core algorithm. Either way, occasionally I am notified of new leads that do not have any significance.
What problems is the product solving and how is that benefiting you?
The time it takes to research a lead is cut down, makes it easier to just reach out instead of taking a bunch of time outside of the CRM to find out more about the customer prior to outreach.
Recommendations to others considering the product:
It's a great integration system with Salesforce. It makes for quick information grabbing and ease of outreach.
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