Sales Hub Enterprise
HubSpotExternal reviews
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Great tool, everything is centralized
What do you like best about the product?
I use Hubspot primarily in sales. It's a great tool that allows me to do all my tasks from one single platform (emails, calls, notes, scheduling meetings). I like as well the features that help me to automate my tasks (snippets, sequences, workflows).
What do you dislike about the product?
- The app is not ideal and I have uninstalled it recently.
- The reporting feature is great but there are a few reports that don't seem clear to us (e.g. the calculation of the sales funnel)
- The reporting feature is great but there are a few reports that don't seem clear to us (e.g. the calculation of the sales funnel)
What problems is the product solving and how is that benefiting you?
With our previous CRMs (we have switched quite often and now we stick to Hubspot) we didn't have everything centralized. We had a system to store notes about conversations, needed to switch to gmail to write emails, to the calendar to schedule meetings and copy and paste phone numbers in a different system to call. With the HubspotCRM that's not the case any more as everything is available on one platform.
Personally, I write a lot of emails and the sequence feature has helped me to save quite some time. Same for the task queues that allows me to get fast through my daily tasks.
Personally, I write a lot of emails and the sequence feature has helped me to save quite some time. Same for the task queues that allows me to get fast through my daily tasks.
Recommendations to others considering the product:
I can highly recommend Hubspot. It's easy to use, easy to set up and offers interesting features we didn't find in other tools.
Very Intuitive
What do you like best about the product?
Hubspot seems to flow almost seamlessly with the natural thought/organization process of how the science of human interaction works the best
What do you dislike about the product?
Sometimes it feels like there are too many buttons/options/slight clutter - you get lost while trying to learn, the learning curve is just a tad steep
What problems is the product solving and how is that benefiting you?
Improving the efficiency of property turnovers, streamlining emergency maintenance issue resolution, helping track interactions with all property owners, tenants, and vendors.
Recommendations to others considering the product:
If you're looking for something very personable, active in its development, and intuitive, I would say Hubspot CRM is a good choice. After gaining some experience with the tool, which may seem daunting at first but is quickly improved if you use Hubspot Academy's tutorials and training videos, you will find that it has niche options that pop up at just the right time and make you breathe a sigh of relief like "Oh, it can do that? Awesome."
Keeping up the Pace
What do you like best about the product?
I love the Sales Dashboard, I was able to customize it for my sales team and can easily translate those numbers into KPIs for my director each week
What do you dislike about the product?
The reports could break down into new prospects and old prospect emails being sent to set an expectation for our team.
What problems is the product solving and how is that benefiting you?
This is a great tool to stay organized with tasks and the benefit of see the Deals move each week provides a better percentage of the outcome by it constantly staying front-facing to the team
Excellent Sales CRM
What do you like best about the product?
The perfect tool to keep track of sales prospects. It's very organized and the sales starter plan is more than enough for a small business looking to get their marketing flow on track.
What do you dislike about the product?
Lack of integration with other marketing software, like sales genie or MailChimp.
What problems is the product solving and how is that benefiting you?
Keeping track of prospects and leads and having a set routine of follow-ups. This has increased our sales and now our process is scaleable.
Recommendations to others considering the product:
A super user-friendly and intuitive way to keep track of sales, leads, and prospect contacts
Not even close to what was promised.
What do you like best about the product?
I did not like anything about this program. It was such a hassle to use and created more problems and slowed down my day.
What do you dislike about the product?
We are an “e-commerce first” company that uses numerous software and apps on a daily basis. Our team is highly-skilled and proficient with the most sophisticated technology and even we couldn’t figure out how to make Hubspot work properly or as promised. Site crashes, poor customer service, non-functioning tools, poor integration etc etc etc. Hubspot has shown little to no remorse for the issues and for the loss of revenue and simply does not stand behind their product. Our entire team agrees that purchasing Hubspot was a huge mistake. Never again.
What problems is the product solving and how is that benefiting you?
No benefits. As mentioned previously this program was a hassle to use. Terrible interface.
Efficient CRM
What do you like best about the product?
I love the fact that I can track emails and log them directly from my email as well. I also like the sequences, it is a lifesaver for sales professionals- it's a must-have!
What do you dislike about the product?
The only thing I do not like is that changes made to sequences do not work with contacts that have been enrolled in it.
What problems is the product solving and how is that benefiting you?
Constant connection with leads, insights and detailed reporting.
Recommendations to others considering the product:
You'd love it!
Hubspot CRM, one of the best CRM's I have come across.
What do you like best about the product?
Very effective and an easy to use CRM to manage your leads and track the status and follow up effectively with your clients.
What do you dislike about the product?
Unable to make calls to all countries as only selected few countries appear in the list.
What problems is the product solving and how is that benefiting you?
Effective follow-ups, Automated emails and tracking your sales pipeline.
Recommendations to others considering the product:
Pretty effective and an easy to use CRM for anyone. Highly recommend going for Hubspot as this would be helpful in every area!
For sales, hubspot will get you by with the bare minimum.
What do you like best about the product?
Hubspot is a free platform that allows you to have some CRM functionality
What do you dislike about the product?
Poor sales dashboards and analytics, very long loading time between pages
What problems is the product solving and how is that benefiting you?
I’m able to see what email cadences are more effective. I’ve realized I can also view our marketing conversion rates and click throughs.
Recommendations to others considering the product:
Hubspot will get the job done as a barebones CRM for sales. For marketing, it will be great. For sales though, expect a few headaches and to lose out on some features, speed, and analytics that competitors offer.
Easiest CRM and User Friendly
What do you like best about the product?
I love that I can create sequencing with Hubspot. This allows me to create a template of emails I can send to prospects saving so much time!
What do you dislike about the product?
I would like to see easier search methods for prospects/companies. Sometimes I don't see the name I am looking for pop up.
What problems is the product solving and how is that benefiting you?
I am solving how to hit more prospects at a time. Time management with this CRM is great.
Recommendations to others considering the product:
Learn the system through and through. It has been extremely useful and saved a lot of time. It is so easy to manage accounts and track prospects if worked the correct way. You just need to understand the templates, sequencing, tasks, etc.
Super User Friendly CRM
What do you like best about the product?
How user friendly and transparent Hubspot is for our business. Organization is everything and Hubspot makes it really simple and impactful.
What do you dislike about the product?
From time to time there are major lags/system failures and the email threads can be tricky to navigate through (having to expand a message, etc. is just another step)
What problems is the product solving and how is that benefiting you?
Accurately identifying, classifying, and sorting contacts that belong to specific groups and following up with them appropriately.
Also, being able to create and track activity on individual and personalized templates/sequences is amazing.
Also, being able to create and track activity on individual and personalized templates/sequences is amazing.
Recommendations to others considering the product:
Be patient at first - it's not as overwhelming as you think. Once you start setting up sequences and templates and reviewing those analytics reports, it will all seam together for you.
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