Sales Hub Enterprise
HubSpotExternal reviews
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The best and most underrated CRM for sales
What do you like best about the product?
Unlike most CRMs, HubSpot has tools that actually get new highly qualified leads, not just managed the contacts you have.
What do you dislike about the product?
The marketing behind it. HubSpot's a big name, but no one really knows it outside the marketing world.
What problems is the product solving and how is that benefiting you?
The CRM feeds from my mail activity, so I don't have to spend a lot of time keeping the CRM up to date. The eMail tracking tool is awesome, and the interface is pretty easy to use.
Recommendations to others considering the product:
Get an expert to implement it for you. It's software and you're not going to fully exploit it without a good implementation. It's a matter of strategy and technical knowledge.
Hubspot is great for customer insight and direction
What do you like best about the product?
Hubspot allows quick insight into customer accounts, allows new leads to be easily directed to the right person, and makes sure that no leads go unnoticed by catching them all. There is also an easy scoring system that allows sales professionals to know where to spin their wheels most effectively.
What do you dislike about the product?
The scoring system does seem not to "discriminate" in that points are given for things that wouldn't necessarily indicate a hot lead. This also may have something to do with our internal scoring system, or it might be part of the core algorithm. Either way, occasionally I am notified of new leads that do not have any significance.
What problems is the product solving and how is that benefiting you?
The time it takes to research a lead is cut down, makes it easier to just reach out instead of taking a bunch of time outside of the CRM to find out more about the customer prior to outreach.
Recommendations to others considering the product:
It's a great integration system with Salesforce. It makes for quick information grabbing and ease of outreach.
Customer Relationship Management Platform
What do you like best about the product?
The upside of HubSpot is the tools and features that ensure a company is always ahead of customer leads and activities. I like the task management features on the platform that ensures that all emails are responded to. I also like the email integration features that allow users to achieve all their needs on one platform. HubSpot is also a great platform based on the custom properties and the fact that users can access a lot of beneficial features to suit their business marketing needs for free.
What do you dislike about the product?
HubSpot is composed of downsides such as the inability to integrate the platform with third-party software and tools. The platform also lacks in-built automation which requires users to constantly log on the platform and perform tasks manually.
What problems is the product solving and how is that benefiting you?
HubSpot has been essential in meeting our marketing and customer relationship management needs. The key benefit I have realized is based on the tasks management that ensures that all emails are responded to which is crucial for customer management.
Recommendations to others considering the product:
HubSpot is a great platform that is capable of ensuring that you achieve the best from your sales and marketing efforts. This is achieved through the vast tools and features that are highly effective.
The best CRM on the market today, hands down!
What do you like best about the product?
it’s available completely for free. Any business, regardless of budget, can use HubSpot CRM at no cost and integrate it with just as many business systems and applications as necessary.
The first and most important advantage of HubSpot CRM is that you can link it to all places and locations where your modernized sales processes are taking place, including your websites, email service providers, social media profiles, phone calls, and more.
The first and most important advantage of HubSpot CRM is that you can link it to all places and locations where your modernized sales processes are taking place, including your websites, email service providers, social media profiles, phone calls, and more.
What do you dislike about the product?
Sometimes it slows down a bit, usually due to maintenance but they always advise you if experiencing difficulties. It may change the appearance of some items (like my signature) although everything is ok. Basically, I have nothing bad to say about it - still haven't tried all the features since using free package.
What problems is the product solving and how is that benefiting you?
We've increased efficiencies, improved collaboration, and have improved our overall customer success and support strategies. Hubspot has made our lives easier.
Super good when free
What do you like best about the product?
Great free crm software but very expensive after that
What do you dislike about the product?
The price is too expensive for this crm for the options
Mobile app is quite bad
Mobile app is quite bad
What problems is the product solving and how is that benefiting you?
We are managing all outboundimg
Top of the line CRM with a slight learning curve
What do you like best about the product?
Has every advanced and top of the line features of a CRM and more. Phone calls and emails are all integrated and notes can be pinned. Company profiles have all contact's notes and logs accessible to allow business owners and employees to see the full picture.
What do you dislike about the product?
There is a slight learning curve and can be confusing at first. Most CRMs have that slight learning curve at first, but Hubspot may feel overwhelming at first. Another thing I dislike is also the price. Compared to other CRM's out there, Hubspot is pretty expensive and might not be the best CRM for company's on a budget.
What problems is the product solving and how is that benefiting you?
Slowly starting to integrate sequences for certain contacts. This makes the automated process easier to manage.
Recommendations to others considering the product:
If you want a top of the line CRM, Hubspot is the definite way to go.
Hubspot CRM is the best!
What do you like best about the product?
The CRM is so easy to use and a recent update made it much easier to navigate through!
What do you dislike about the product?
I really do not dislike anything about Hubspot and the Hubspot CRM.
What problems is the product solving and how is that benefiting you?
The biggest benefit is helping my organization organize our contacts in one place and be able to do our contact management here.
Recommendations to others considering the product:
Hubspot CRM is a great choice for your contact management. Not only is it awesome and is there ease of use, the support team is unmatched!
Effective tool
What do you like best about the product?
Hub spot make managing leads very straight forward and easy to manage follow up. The auto 3 day reminder task as well as the automatic sequence settings really do streamline b2b sales.
What do you dislike about the product?
sometimes its glitchy. but so am i. hashtag we have an espresso machine. Some of the imported info doubles up and or flip flops names. this could be from source info in some cases but it can get a but sloppy at times.
What problems is the product solving and how is that benefiting you?
time management when it comes to follow up with leads. it has vastly improved our efficiency when it comes to tracking metrics, sales, and people that have hear enough from us.
Recommendations to others considering the product:
just do it man. it has proven to be a very user friendly upgrade. if you need a management tool to keep on top of where your a game, this would be it.
Efficient and Well Organized
What do you like best about the product?
Easy, organized access to leads.
tracking of emails
great email templates
dashboard very simple and user-friendly
emails directly through the system
tasks organized
tracking of emails
great email templates
dashboard very simple and user-friendly
emails directly through the system
tasks organized
What do you dislike about the product?
notifications turn off too frequently, names get mixed up
sequences could be different, maybe more personalization.
email notifications need to be fixed.
the task format.
filters-make them more personalized.
sequences could be different, maybe more personalization.
email notifications need to be fixed.
the task format.
filters-make them more personalized.
What problems is the product solving and how is that benefiting you?
Made it more organized.
the filters have solved many problems. I am able to receive the information I need much faster.
lead status organization.
the filters have solved many problems. I am able to receive the information I need much faster.
lead status organization.
Recommendations to others considering the product:
Organize your leads before putting in,
Perfect Product for a Growing Team
What do you like best about the product?
Easy to use, easy to set up, thoughtful features. I have tried many CRMs in the past and this software packs a punch - yes it has the freemium model but honestly, when you get into Starter and Pro it pays for itself.
What do you dislike about the product?
The only thing I really dislike is the jump in price and that is, of course, shows buttons and features that would be nice to use but then makes you upgrade and pay more.
What problems is the product solving and how is that benefiting you?
HubSpot makes it easy to track progress, giving great reports to keep tabs on my team's performance while managing our leads.
Recommendations to others considering the product:
Try the free version to start and install the App and Chrome Extensions. Pretty quickly you will see the power of it after trying it for even a few weeks. Once you upgrade to a paid option I know it'll be a great move.
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