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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Ryan S.

One of my most used business tools.

  • August 02, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot is Intuitive, If you have a large sales pipeline then you need to check out how Hubspot can make your day easier with its handling of Deals. Clean and to the point layout. Highly responsive developers.
What do you dislike about the product?
There are a few ways to do things in Hubspot that will yield the same results, If you are not careful you can end up a little derailed in your process with the software.
What problems is the product solving and how is that benefiting you?
We have successfully narrowed down how to funnel a large number of leads into manageable Deal stages with both short and long sales cycles. We are also working to tailor marketing campaigns to each stage of these leads based on the position of the stages..


    Wholesale

Success Simplified

  • August 02, 2019
  • Review provided by G2

What do you like best about the product?
Makes finding information fast and concise. Eases finding a direction for the day, locating the people to target. They are updating the dashboards consistently as well. You will log in to find new and useful tools frequently.
What do you dislike about the product?
Some contacts get merged due to cookie tracking.
What problems is the product solving and how is that benefiting you?
Tracking performance throughout the day. Seeing how well certain campaigns are doing. Segmenting groups of contacts to maximize performance.
Recommendations to others considering the product:
Start with the free trial, and you'll soon want the full version


    Internet

Powerful tool- Incredible Customer service

  • August 02, 2019
  • Review provided by G2

What do you like best about the product?
In all honesty, I like the amazing Customer Experience everytime I call. It's fast, efficient, answers all my questions and everyone has a great disposition.
What do you dislike about the product?
I'm not big on change, so it took about a week to get use to the new format but now I love it. There's nothing I don't like although I still find sequencing a little difficult .
What problems is the product solving and how is that benefiting you?
I'm able to save tremendous time by sending out 150 emails a day. The tasks are concise and perfect each morning which saves me a lot of time.
Recommendations to others considering the product:
Great powerful tool- go for it !


    Information Technology and Services

Quality CRM, especially for those on a budget

  • August 02, 2019
  • Review provided by G2

What do you like best about the product?
The most helpful part of HubSpot is the ability to build, send, and track outreach sequences directly within the platform. They can include a mix of emails and tasks for reps and this is the best integration of this feature I've seen in a CRM.
What do you dislike about the product?
HubSpot reporting and dashboard creation isn't as intuitive or robust as tools like Salesforce. I'd love to see better reporting capabilities
What problems is the product solving and how is that benefiting you?
Our CRM use case is pretty traditional - we track customer and prospect interactions, revenue, and metrics
Recommendations to others considering the product:
If you're looking for your first CRM, HubSpot is an awesome choice. If you have a small-ish team and email automation is important, HubSpot is an awesome choice. If you have a large team or need robust and specific reporting and dashboard tools, HubSpot might not be for you. I've used Salesforce extensively in the past and there are a lot of things I miss about that platform. HubSpot checks all of the necessary boxes, though.


    Real Estate

Incredible Tool

  • August 02, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot is a very powerful tool that allows us to e-mail, text & call to reach our customers more efficiently all in one area.
What do you dislike about the product?
I do not have any downsides at this point with Hubspot, it provides all the necessary tools to provide excellent customer service.
What problems is the product solving and how is that benefiting you?
We are able to use the different tools that are provided by HubSpot to make changes in how we do our business. If something doesn't work for us we are able to change to something else that better fits our needs with comfort,
Recommendations to others considering the product:
This is an amazing tool that perfect for any business.


    Farouk H.

Amazingly efficient tool to manage your crm, sales and marketing

  • August 02, 2019
  • Review provided by G2

What do you like best about the product?
Easy to use, all-in-one solution to manage and grow your business. Great support team as well. Intuitive interface.
What do you dislike about the product?
Since we call a lot of international users the calling feature does not allow to purshase credit for a number of countries and the external integration solutions will simply replace the existing tool so you then start paying for calling countries that were free under hubspot.
What problems is the product solving and how is that benefiting you?
We are a startup company and I wanted to have an integrated solution to manage my business and be able to run our sales and marketing activities. Day after day I praised the guys behind this product because it's so easy to use and convenient


    Beth M.

We ditched Salesforce for Hubspot and have been very happy

  • August 01, 2019
  • Review provided by G2

What do you like best about the product?
We switched to Hubspot about 3 years ago. Salesforce was just too difficult to make do what we want without pricey consultants, whereas Hubspot was easy and intuitive out of the box. They've continued to refine and improve, and we ended up adding the marketing module as well as the sales. We use them to send sales and marketing emails, to host forms and landing pages, and of course to track emails and client info. I like the customizable fields.
What do you dislike about the product?
Hubspot can be a little over-aggressive in sucking in internal emails and tracking them when they don't need to be. And the split between Sequences (emails sent by Sales) and Emails (sent by Marketing) is weird... they are just emails. They should have the same tracking, be available from the same place, etc. Also the reports are pretty terrible, and the ability to track people from Marketing efforts through to deals, then to conversion is strangely lacking.
What problems is the product solving and how is that benefiting you?
We use it to track and forecast deals, to send marketing emails and sales emails, to track client info. It is so much cheaper and easier to use than Salesforce, which means people actually use it!


    Melika C.

Hubspot and getting stuff done

  • August 01, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot allows you to automate marketing emails and reach a wider audience without having to individually contact people. This is great when you have a large database of contacts and potential Sales Leads.
What do you dislike about the product?
There are a number of restrictions with formatting emails and the blog. I also find it frustrating that you can't use hubspot to record if someone replies to a sales email in order to remove them from a workflow. I feel like this is a fundamental requirement of workflow interactions. Automation helps a lot, however reaching VIP clients can sometimes be a challenge as huspot can make event invites or marketing emails appear to be junk mail. I find the reporting tool difficult to use - you should be able to link contacts/emails and deals and cross match data but it appears they are separate buckets of data
What problems is the product solving and how is that benefiting you?
Saving time with workflows, keeping our customers up to date with our blog. Keeping in contact through emails.
Recommendations to others considering the product:
It's an incredibly powerful tool, that has the potential to enhance the effectiveness and implementation of your company's email marketing strategy.


    Bryan M.

HubSpot

  • July 31, 2019
  • Review provided by G2

What do you like best about the product?
I love the sequencing and the ability to track email opens
What do you dislike about the product?
Not being able to schedule e-mails to send automaticlaly
What problems is the product solving and how is that benefiting you?
Tracking sales, email opens, and it's a great database for saving clients


    Davidson B.

An inbound marketing platform for sales business.

  • July 31, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot is well design CRM tool for small and large business and it comes with stable features which let us manage our business of sales. It integration very well with other applications and let us work faster. We can store important documents on this tool it integration with email let us communicate with client at any time. We can easily get customer for deals by this tool and it enable us to create a good relation with customer. It works as an automation option for our business and let us upgrade our business.
What do you dislike about the product?
HubSpot CRM is an online tool for manage sales and marketing business and it has all the basic features for completing our all needs for business management so I did not find any difficulty while working with this tool its alp good and work seamlessly for us.
What problems is the product solving and how is that benefiting you?
HubSpot is a CRM tool and serve any kind of business very well, it specially designs for small or large businesses. We use this tool for Contact management, Customer tracking and for account management and customer tracking is one of its best feature which let us track customer at any time for further instructions. Its super easy to use and feature of this tool are also easy to use. It integration with social media let us present our product in front of online world.