Sales Hub Enterprise
HubSpotExternal reviews
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Does a lot of things but none of them that well
What do you like best about the product?
Hubspot has a huge range of features. It will do more than you can find in a single CRM in most places. It has all of those features integrated right out of the box, which is nice too. The feature I like the most is that it tracks all of the interactions your contacts have with your emails, website, links you embed within your emails, etc.
What do you dislike about the product?
Despite having a wide range of features, Hubspot doesn't really do any of them particularly well. I think I would be better served using something that really focused on just being a CRM and let me integrate to third parties that do all of the bells and whistles Hubspot offers as their main focus. For example, the calendar scheduling solution Hubspot offers is much worse than Calendly or FreeBusy but since they offer their own solution they won't integrate to either of the companies that solve that problem better than they do. They want to be everything for everyone, which I think is a bad business model. Also, they make it very difficult to transition off of their services.
What problems is the product solving and how is that benefiting you?
It is a really good out of the box product. It would have taken me a long time to configure another CRM to do the same things it does.
Recommendations to others considering the product:
If you are a small company that wants something pretty powerful and EASY to implement Hubspot is for you. If you want to have the best in class solutions for all of the bells and whistles that Hubspot offers I think you would be better served using SalesForce and integrating third party applications.
Leave all others behind!
What do you like best about the product?
Keeps all of our email marketing organized, streamlined, and is so user friendly, it's ridiculous! Our sales team uses it for pipeline and deal management-- and we seamlessly hand over qualified leads AND can check on them to refine our strategy. Landing pages, CTA's, and prospect management has never been so easy!
What do you dislike about the product?
We have two products that we sell, so it is a little difficult to keep both efforts separate.
What problems is the product solving and how is that benefiting you?
data management, list management, prospects, qualified leads, pipeline management
Recommendations to others considering the product:
It's difficult to tell from the trial, but I highly recommend this over every other product on the market. I tried them all, and haven't looked back!
Powerful yet easy to use.
What do you like best about the product?
The integration with our website, blog, social media and all the power that provides is amazing! I love that I can teach someone how to use it in 10 minutes and away they go. There are of course great courses available for deeper dives at your fingertips.
What do you dislike about the product?
The notifications/alerts are sometimes overwhelming and get annoying. The ability to "mute" them or notify Hubspot when it is really you looking at things seems a bit sketchy at times.
What problems is the product solving and how is that benefiting you?
Much better team collaboration and my ability to see what my team is working (or not working) on.
HubSpot marketing automation meets flexible packaging manufacturer
What do you like best about the product?
The interface is simple and easy to use. It was easy to roll out HubSpot CRM to our sales people because the interface was easy and self explanatory. Unlike other CRM's, HubSpot is set up similar to a social media platform. All activities are easy to find, sort through and track. Makes it easy to find deals, close them and view measurable results.
What do you dislike about the product?
My only complaint when it comes to the CRM is the reporting isn't as easy as the rest of the program. Pulling activity reports is challenging.
What problems is the product solving and how is that benefiting you?
Visibility and traceability. When we close, the build up and why a deal was lost.
Recommendations to others considering the product:
Carve out a good amount of time for set up. Implementing this product just for use took about three months.
"Hubspot is our very best Search engine optimization managing application "
What do you like best about the product?
Hubspot management application is very beneficial when creating accounts with regards to the overall performance of the site. It possesses a great Content management systems, in which it is possible to handle weblogs. It also offers a powerful tool for executing inbound marketing. Hubspot leads us flawless services for SEO supervision. The customer services are speedily attempting to give solutions to the client.
What do you dislike about the product?
One thing that I wouldn't like in any way about this application is its software for mobile phone devices because it is very restricted at the number of stages. We don't prefer that the entire process of obtaining contact details are so manual. It doesn't have audit resources, either for collaboration
What problems is the product solving and how is that benefiting you?
Hubspot is actually comparatively great generally. It's cost-effective and enables A/B testing being dealt with quite easily. Additionally, it enables several types of monitoring, for example monitoring keywords and phrases, and rank over the internet. Hubspot is an excellent substitute to carrying out comprehensive market research.
Recommendations to others considering the product:
Hubspot is the foremost companion for any online marketing team. Its flexibility causes it to become perfect to use all sorts of SEO strategies and acquire rewarding outcomes very quickly. It is pretty simple to use and extremely useful for sales. I recommend you start with HubSpot after which relocating to another thing if this does not match your needs.
HubSpot is helpful, but with some drawbacks
What do you like best about the product?
Tasks function and sequences are very helpful. It helps you organize your day and makes part of your job easier by automation.
What do you dislike about the product?
It's sad that such CRM as Hubspot doesn't have a proper calendar that can be linked to your email and that enables to see your calendar STRAIGHT from HubSpot. In addition, the integration and transfer of the data from other CRM systems to HubSpot are not well done from my experience.
What problems is the product solving and how is that benefiting you?
Convenience in working with clients and leads on just one system. Helps you organize everything well.
Recommendations to others considering the product:
Make sure that data from other CRM system is transfered to HubSpot properly
Great tool to follow up on prospects.
What do you like best about the product?
Paid version allows for phone calls & email directly from the template.
You can use templates, and link up to your gmail or google calendar.
You can use templates, and link up to your gmail or google calendar.
What do you dislike about the product?
I love the tool, its incredibly flexible. All our team, young and old uses the tool to follow up tasks and prospects. I've been using it for more than a year, and its a huge step up from a calendar or agenda, or spreadsheeting. All the visualization options, like tables and boards are great to use.
What problems is the product solving and how is that benefiting you?
i am able to organize my workflow on a daily, weekly, and monthly basis.
Recommendations to others considering the product:
Give it a try, i think its best CRM tool out there that you can implement easily. We help set it up for a good deal of our clients and they love it.
Excellent Communication Tool
What do you like best about the product?
All communication in one place - calls, emails, tasks, notes, etc. Love that there is a mobile app for convenience and work on the go.
What do you dislike about the product?
There are way more features and capacity than I understand or use.
What problems is the product solving and how is that benefiting you?
Scheduling and automating tasks has increase my work efficiency! Also great for a team when we need to cover for each other. All the information is there in one place.
Recommendations to others considering the product:
Use the HubSpot Academy! There are excellent resources available for maximizing HubSpot functionality!
Premier customer interaction platform
What do you like best about the product?
HubSpot's CRM is easy to use. It helps me streamline interactions with leads and allows me to automate processes, sort people, and make notes easily.
What do you dislike about the product?
The only downside to HubSpot CRM is getting others on board to use it for other tasks, like hiring. Once they've seen how my team use it, however, they're more interested.
What problems is the product solving and how is that benefiting you?
We talk to a lot of people. Using HubSpot has made it easy to capture these conversations, categorize leads, and have more context when I follow up with someone.
Recommendations to others considering the product:
Take a look at their excellent online trainings. You'll see how easy it is to use.
Great CRM for small businesses
What do you like best about the product?
There are a lot of great features offered for free with Hubspot, and the paid features are good as well. It does a good job of offering most of the expected features in a CRM for free, and the pricing is reasonable for the pro plans.
What do you dislike about the product?
The only downside of using Hubspot for me has been using the blogging tools and landing pages tools in conjunction with a non COS hosted website.
What problems is the product solving and how is that benefiting you?
We have a way to track customers, deals, as well as marketing efforts and impacts all in one place which is something we never had before, this has helped drive sales.
Recommendations to others considering the product:
I recommend HubSpot to any company looking for a CRM to start with. The free tools give you everything you need to get started, and the paid plans will support growth once you get comfortable with the base set of tools.
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