Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Excellent CRM and Customer Service
What do you like best about the product?
I like the easy interface of Hubspot and Customer Service the company provides. They are quick to let their customers know when there are updates, bugs, and new materials to learn about the system.
What do you dislike about the product?
I dislike that I am not able to call all the countries I need to contact. I figure this will be resolved at some point by the company.
What problems is the product solving and how is that benefiting you?
I have seen the benefits in a system that helps me organize my prospects and move them along of the journey to becoming a valued client.
The power to transform your marketing and sales
What do you like best about the product?
Hubspot has enabled us to really get to grips with our marketing strategy and drive performance improvement. Having our marketing and sales aligned and using the inbound methodology is awesome.
What do you dislike about the product?
It's taken a while to get to grips with all the elements of hubspot. You need to commit the time to utilise the power of the system.
What problems is the product solving and how is that benefiting you?
Consistent on brand marketing activity. Pipeline management with the team. Automation of marketing and follow up activity. Improving brand awareness.
Recommendations to others considering the product:
Make the commitment to use it fully
HubSpot makes everything better
What do you like best about the product?
HubSpot is such a powerful tool and allows for sales and marketing people to be organized, in control of their leads, and provides insights into website visitors. It's amazing to reach out to a lead who was just on the website and make an instant connection.
What do you dislike about the product?
It's hard to say what I dislike. In terms of sending out an email, there should be a double check pop up that reminds the user what they're about to do. It's very easy to make a mistake with sending mass emails.
What problems is the product solving and how is that benefiting you?
Reaching more potential customers than ever with automated email workflows.
Recommendations to others considering the product:
It's a powerful tool that has many options.
Thorough CRM perfect for a growing business
What do you like best about the product?
We are a small lighting design company that needed an easy way to manage the marketing and sales sides in one place. Most people here wear multiple hats, and HubSpot easily let us customize who can see what and when.
What do you dislike about the product?
This has gotten better recently, but Deal customization and reporting is still a little lacking. We'd like more customer/deal related reporting functions. Also deal merging! Not sure why that isn't a thing yet when it's so easy to merge customers and companies.
What problems is the product solving and how is that benefiting you?
We have been able to get centralize all of our data in one spot which is very nice. We used to use MailChimp, Insightly, and a few other programs to achieve all of the things we can achieve with just HubSpot now.
Recommendations to others considering the product:
HubSpot is pricey, but a gives solid education in all aspects of inbound marketing. Their resources are amazing, and you will learn so much to help your company. HubSpot also scales well, from just a few people to more.
An excellent CRM for all of your Business needs
What do you like best about the product?
One of the features that sets it apart is the Marketing Automation tool called workflow. It's easy to use and the range of functionality is quite impressive
What do you dislike about the product?
The Service product needs a bit more work. Perhaps its in the initial phase, but it definitely needs to be fleshed out a bit more.
What problems is the product solving and how is that benefiting you?
We have automated a lot of our marketing practices with Hubspot. It's led to a lot of time saved and an improved customer satisfaction.
Recommendations to others considering the product:
It's a powerful tool that has the potential to be the cornerstone of your marketing operations. If you follow good data capture practices then the potential to automate a big chunk of your marketing is definitely within the realm of possibility.
I would suggest to test out the trial version and seeing if its a good fit for you and your needs.
I would suggest to test out the trial version and seeing if its a good fit for you and your needs.
Does a lot of things but none of them that well
What do you like best about the product?
Hubspot has a huge range of features. It will do more than you can find in a single CRM in most places. It has all of those features integrated right out of the box, which is nice too. The feature I like the most is that it tracks all of the interactions your contacts have with your emails, website, links you embed within your emails, etc.
What do you dislike about the product?
Despite having a wide range of features, Hubspot doesn't really do any of them particularly well. I think I would be better served using something that really focused on just being a CRM and let me integrate to third parties that do all of the bells and whistles Hubspot offers as their main focus. For example, the calendar scheduling solution Hubspot offers is much worse than Calendly or FreeBusy but since they offer their own solution they won't integrate to either of the companies that solve that problem better than they do. They want to be everything for everyone, which I think is a bad business model. Also, they make it very difficult to transition off of their services.
What problems is the product solving and how is that benefiting you?
It is a really good out of the box product. It would have taken me a long time to configure another CRM to do the same things it does.
Recommendations to others considering the product:
If you are a small company that wants something pretty powerful and EASY to implement Hubspot is for you. If you want to have the best in class solutions for all of the bells and whistles that Hubspot offers I think you would be better served using SalesForce and integrating third party applications.
Leave all others behind!
What do you like best about the product?
Keeps all of our email marketing organized, streamlined, and is so user friendly, it's ridiculous! Our sales team uses it for pipeline and deal management-- and we seamlessly hand over qualified leads AND can check on them to refine our strategy. Landing pages, CTA's, and prospect management has never been so easy!
What do you dislike about the product?
We have two products that we sell, so it is a little difficult to keep both efforts separate.
What problems is the product solving and how is that benefiting you?
data management, list management, prospects, qualified leads, pipeline management
Recommendations to others considering the product:
It's difficult to tell from the trial, but I highly recommend this over every other product on the market. I tried them all, and haven't looked back!
Powerful yet easy to use.
What do you like best about the product?
The integration with our website, blog, social media and all the power that provides is amazing! I love that I can teach someone how to use it in 10 minutes and away they go. There are of course great courses available for deeper dives at your fingertips.
What do you dislike about the product?
The notifications/alerts are sometimes overwhelming and get annoying. The ability to "mute" them or notify Hubspot when it is really you looking at things seems a bit sketchy at times.
What problems is the product solving and how is that benefiting you?
Much better team collaboration and my ability to see what my team is working (or not working) on.
HubSpot marketing automation meets flexible packaging manufacturer
What do you like best about the product?
The interface is simple and easy to use. It was easy to roll out HubSpot CRM to our sales people because the interface was easy and self explanatory. Unlike other CRM's, HubSpot is set up similar to a social media platform. All activities are easy to find, sort through and track. Makes it easy to find deals, close them and view measurable results.
What do you dislike about the product?
My only complaint when it comes to the CRM is the reporting isn't as easy as the rest of the program. Pulling activity reports is challenging.
What problems is the product solving and how is that benefiting you?
Visibility and traceability. When we close, the build up and why a deal was lost.
Recommendations to others considering the product:
Carve out a good amount of time for set up. Implementing this product just for use took about three months.
"Hubspot is our very best Search engine optimization managing application "
What do you like best about the product?
Hubspot management application is very beneficial when creating accounts with regards to the overall performance of the site. It possesses a great Content management systems, in which it is possible to handle weblogs. It also offers a powerful tool for executing inbound marketing. Hubspot leads us flawless services for SEO supervision. The customer services are speedily attempting to give solutions to the client.
What do you dislike about the product?
One thing that I wouldn't like in any way about this application is its software for mobile phone devices because it is very restricted at the number of stages. We don't prefer that the entire process of obtaining contact details are so manual. It doesn't have audit resources, either for collaboration
What problems is the product solving and how is that benefiting you?
Hubspot is actually comparatively great generally. It's cost-effective and enables A/B testing being dealt with quite easily. Additionally, it enables several types of monitoring, for example monitoring keywords and phrases, and rank over the internet. Hubspot is an excellent substitute to carrying out comprehensive market research.
Recommendations to others considering the product:
Hubspot is the foremost companion for any online marketing team. Its flexibility causes it to become perfect to use all sorts of SEO strategies and acquire rewarding outcomes very quickly. It is pretty simple to use and extremely useful for sales. I recommend you start with HubSpot after which relocating to another thing if this does not match your needs.
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