Sales Hub Enterprise
HubSpotExternal reviews
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Hubspot Changed the way our company works
What do you like best about the product?
everything. I use the marketing side of Hubspot and the CRM side. we just implemented the hubspot crm into our company about 3 weeks ago. It rocks.
What do you dislike about the product?
There are some customization features I wish were more developed, like the ability to customize the quote out of HubSpot crm. I also wish some of the inbox features were a little more developed for connection to tickets. I would also like some more development with the quoting system and the connection to accounting programs like Sage.
What problems is the product solving and how is that benefiting you?
So many. Loss of data, completing buyer journeys, tracking buyers from content to purchase. Sharing information. Routing customer inquiries. Reporting to managers. Time saving.
Recommendations to others considering the product:
Do it. You will not regret it. The team is awesome the support is awesome. Whether you go with a hubspot partner for implementation or the hubspot onboarding team - you will not be disappointed. It can seem overwhelming at times because Hubspot is such a large tool, but take it a bit at a time and it will more than pay for itself in rewards.
Amazing and free
What do you like best about the product?
The best part besides that it is free is the ease that has to customize according to what my company requires. I can add as many stages as I want in deals, add and edit fields that I need.
What do you dislike about the product?
That the fields can not be related, in the deals would be very useful.
What problems is the product solving and how is that benefiting you?
Follow up my sales opportunities, manage my database and manage the activities of the commercial team.
Recommendations to others considering the product:
It is a very customizable CRM, you can customize your stages in deals, add new fields as necessary.
It considers that it adapts perfectly to any sales process.
The drawback is that in order to make the fields required in the stages of the deals, you must acquire the version of salts that, although it has many advantages, perhaps you should review it.
Streamline processes
What do you like best about the product?
Properly track your deals, see since last you engaged a contact, customize filters to see exactly what you need no matter how big your list is, awesome support, Outlook integration very smooth, love the snippets tool for quotes!
What do you dislike about the product?
Not being able to edit quotes is the one thing that is giving me a hard time which means that after a quote is approved and a change is needed you have to recreate the quote
What problems is the product solving and how is that benefiting you?
Easy to quote (if they don't need changes), snippet for automating repeated text, proper tracking of on-going deals
Recommendations to others considering the product:
Give it a try for sure. Newbie to CRMs or experienced you can see the benefits
A best CRM tool for our business of marketing.
What do you like best about the product?
HubSpot is well known CRM tool of market and it has all the basic features for our business of marketing. HubSpot is mostly use for Customers relation management and for Lead management. With the help of this tool we can customize our product easily and present towards online visitors. Integration of this tool with social media applications is very well which enable us to introduce our product in front of world and get customer easily for deals.
What do you dislike about the product?
HubSpot is an online CRM tool so it requires strong bandwidth of internet for work perfectly but on slow data connection HubSpot is unable to perform well. Features of this tool is bit complex for me rather then other CRM such as Zoho or Salesforce. I have to do so many clicks for setup this tool for work and sometimes it causes little errors which are hard for me to troubleshoot. Price of purchasing license for full version is also bit expensive rather than other CRM tools.
What problems is the product solving and how is that benefiting you?
HubSpot is best tool for business of marketing and it mostly use for Lead management, Contact management and for Pipeline management. It allows us to make changes in our product and convert as requirements of clients and get customers easily. Integration with social media is great and keeps us connected with online world. We can track customer and contact with them for further details of deals.
HubSpot very robust in what it can do
What do you like best about the product?
HubSpot is more than just a CRM. It's a marketing tool, email scheduler, and much more. For a CRM, it tracks customers with ease. You can have HubSpot log each email sent from your individual email domain, which keeps all the messages under the contact in HubSpot. I like that you can filter contacts by various fields, called properties. I have a filter to measure customer engagement, another for integrated customers, and others based on type of customer.
What do you dislike about the product?
There is so much to learn on HubSpot, it may take a while to get a hang of it. I think the contacts and CRM portion are the most intuitive parts. And there is also a learning academy to brush up on how to use the tools, and best practices.
What problems is the product solving and how is that benefiting you?
We keep track of all our clientele through hubspot. It allows all of the team members to pick up where one left off by being able to read email histories, notes taken, and any info regarding each customer. It's really an all-in-one tool.
Recommendations to others considering the product:
Definitely check out the learning academy for a better understanding of how to use HubSpot as well as your potential certification, which can help in other areas, like marketing.
HubSpot Sales - AMAZING EXPERIENCE!
What do you like best about the product?
I love how simple, yet very efficient HubSpot is. The customization with the properties have been a huge benefit to my team and our reports.
What do you dislike about the product?
I wish I was able to cherry-pick some features from the marketing side of HubSpot to enhance the tools I use on the Sales side. I work with a company that has very tight pockets and investing into 2 platforms within HubSpot is not doable.
What problems is the product solving and how is that benefiting you?
The Workflows are a huge hit with my company. I have about 12 individuals who's workday is completely automated by HubSpot.
Recommendations to others considering the product:
Look into both the Sales and Marketing side of HubSpot. What features are universal, which features can you not live without. If you have an unorthodox sales pipeline like my company, NO WORRIES. HubSpot is completely customizable and their support staff is easy to work with.
A quick look into the vast world of sales
What do you like best about the product?
I liked that although it was focused on the HubSpot tool, they designed the process around sales best practices. The method and process that you follow is a great thing to know, and the tool just enhances your ability to follow through on that process in a successful way.
What do you dislike about the product?
It's not a stand-alone training and I don't think it is designed to be. However, I still had to go and mess around a bit with the tools that were not mentioned before I could learn them and be comfortable. Specific training on each of the tools and features might be good.
What problems is the product solving and how is that benefiting you?
Solving the problem of what I call, "Brain Fog." You have so many people, places, tasks, follow-ups, and desires that get built up and great brain fog. What benefit I have found is that the tool allows for you to make all the notes you would need and create the follow-up tasks you desire while you are focused on that person. Then you can move on, let your brain space open up and come back to it later.
Good for small business
What do you like best about the product?
I liked how easy it was to learn and navigate. The on-boarding team was very helpful and knowledgeable. It was also very easy to 'self-service' when trying to learn a new feature or function by watching videos and reading the step by step process.
What do you dislike about the product?
When it was time to renew your account or make modifications the sales team was not really responsive and challenging to work with. When we also started to scale and grow, they were no longer the most economical option and had less 'bells and whistles' then some of the competitors. A big issue for us was the inability to properly export ALL of our inputs - anything in a field was extracted but some elements were unavailable such as historical notes etc.
What problems is the product solving and how is that benefiting you?
It did work nicely to organize our contacts and multiple call points. It was also a great email and social media marketing platform.
Recommendations to others considering the product:
You need to be highly organized when setting this program up. Its best to already know what custom fields each of your teams will need to be effective. This can be said for any CRM - but we were not methodical on our initial install and had to re-do this once we had a better understanding of the program and its capabilities.
Simple! Very East To Use
What do you like best about the product?
Hubspot is super easy to navigate through and makes it almost impossible to lose track of a lead.
What do you dislike about the product?
I wish it was easier to merge contacts within the same company.
What problems is the product solving and how is that benefiting you?
Mobiniti gives me a chance to quickly update a task and move on to the next with little to no "extra work". The quality of my calls also has increased due to the integration with our phone service. Which gives me the opportunity to go back and listen to previous calls within the profile of that contact.
Recommendations to others considering the product:
If you're looking for an affordable but fully featured platform Hubspot is perfect for you.
Intuitive tool to improve the relationship with your contacts
What do you like best about the product?
It is a clear and easy to use tool to manage all your contacts, schedule activities with them and do not miss anything. Its automation (as creating the company from an email address domain) is very helpful and time saver
What do you dislike about the product?
I still have not found a way to customize the font I want to use in the email I would like to send directly from Hubspot. It would be very appreciated if you could add this feature :)
You can also improve a bit you App, make it easier and user-friendly.
You can also improve a bit you App, make it easier and user-friendly.
What problems is the product solving and how is that benefiting you?
Thanks to Hubspot CRM I can look for any quick information I need about one of my customer, and this is very helpful when I use different tools while working, as well as is fundamental during a phone call with the customer itself and I need to find quickly something about the relationship with him. Most of all, my team and I store all the data about the customer in one tool and information are accessible to everyone of us.
Recommendations to others considering the product:
If you want an intuitive ddn easy-to.use tool that helps you store all the data and information, and make them sharable and reachable by your team, both on website and app, just choose HupSpot!
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