Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Increasing reach, collaboration, and output
What do you like best about the product?
HubSpot has completely changed the way our sales and marketing teams interact and has allowed our sales team to significantly streamline and improve our outreach. With a dispersed/remote sales team, HubSpot has dramatically increased visibility and ability to support each other's workload. I can't imagine going back to doing my job without HubSpot!
What do you dislike about the product?
We're still learning how to maximize our use of HubSpot and feel like the reporting functionality/ease-of-use could improve. It's also challenging managing version control between Sales Documents and Marketing Files. We use the same collateral in both places and it can be confusing.
What problems is the product solving and how is that benefiting you?
We're reaching more potential partners and providing more value to our partners and network than before we began using HubSpot.
Yes Hubspot!
What do you like best about the product?
I love the new layout for Hubspot. I especially love the learning center because it teaches you more in depth of why you do what you do for sales/marketing. I love how there are a lot of filters that you can create & literally do anything, there are so many options to have a more specific experience!
What do you dislike about the product?
I would like to have a more organized sequence and template set up. Like having subfolders within folders would be nice! Or maybe an easy template builder with examples. There are a few glitches with the contacts, and with the system getting confused about contacts.
What problems is the product solving and how is that benefiting you?
We are solving organizational problems, time management, and also just doing things well. We have benefitted immensely from the purpose, the mission, of Hubspot as a whole. We have seen our campus grow because of it, and we have been able to be catalysts for getting more people into the mission field.
HubSpot CRM and Sales Automation keeps me efficient
What do you like best about the product?
Calendar scheduling has streamlined my communication process and helped me to go from having 1-2 meetings per week with prospects to having 1-2 meetings per day instead.
The click to call capabilities come in handy frequently as well - especially when combined with the Google Mail extension.
Being able to utilize HubSpot as a centralized document repository for sharing marketing collateral, how-to guides, and policy documents, saves me from having manually browse and attach commonly used documents.
To top if off, the HubSpot Sequences capability aligns perfectly with the Sales Playbook that we created at our organization. This means that when we make adjustments in policy or procedure on our end, it's just a matter of a few simple tweaks in HubSpot and the system immediately allows us to properly implement those new practices in a way that's intuitive and familiar to the rest of our Sales reps.
The click to call capabilities come in handy frequently as well - especially when combined with the Google Mail extension.
Being able to utilize HubSpot as a centralized document repository for sharing marketing collateral, how-to guides, and policy documents, saves me from having manually browse and attach commonly used documents.
To top if off, the HubSpot Sequences capability aligns perfectly with the Sales Playbook that we created at our organization. This means that when we make adjustments in policy or procedure on our end, it's just a matter of a few simple tweaks in HubSpot and the system immediately allows us to properly implement those new practices in a way that's intuitive and familiar to the rest of our Sales reps.
What do you dislike about the product?
The Google integration is pretty good but still has some room for improvement. I spend most of my day working out of my email inbox and some of the updates that I need to make to a record or some of the added visibility that I might desire will require me to go into the HubSpot app itself - versus using the integrated sidebar. I've noticed HubSpot continues to improve the integrated sidebar and the updates seem to be centered around a User Testing approach, so I'm hopeful that this integration will be even tighter going forward.
What problems is the product solving and how is that benefiting you?
Before we started using HubSpot as our CRM, we already knew that our conversion rates were highest after having a chance to provide a 1 to 1 demo of our solutions to prospects. By incorporating HubSpot CRM, we have been able to successfully align our activities around our goal of booking more meetings. The result has been a noticeable increase in the number of meetings booked, and a noticeable decrease in the number of appointments that result in a no-show by the prospect
Recommendations to others considering the product:
Invest your time and effort into building a proper Sales Playbook. Utilize the Sequences, Documents, and Meetings features of HubSpot within the playbook stages in order to help you limit the amount of "busy work" that your reps have to engage in on a daily basis. This will free up your reps to focus more on selling than working on administrative or repetitive tasks.
Great overall CRM. I've had experience with home grown and other CRM's and hubspot takes the cake.
What do you like best about the product?
Being able to set emails to send in advance, sequences so that emails are sent automatically. The process of documenting actions on accounts is smooth and helps me work much faster.
What do you dislike about the product?
Sometimes there are shutdowns or experience blackouts of certain features. Hubspot is always quick to recover and get us back to full function.
What problems is the product solving and how is that benefiting you?
I've been able to hit production goals and speed up prospecting processes. I've realized that CRM's are a huge part of sales process and how we spend our time.
Recommendations to others considering the product:
Make sure that you explore any and all integrations that may be available for the CRM.
Hubspot is a great tool!
What do you like best about the product?
Hubspot helps me organize a very large contact database and keep track of calls being made to these contacts.
What do you dislike about the product?
There are some technical issues that arise. For example there are times I noticed calls and notes not being recorded. Secondly after making an email thru hubspot I have the tracker add-on and if i scroll over the email in my sent folder it alerts me saying somebody opened it this doesn't help if I'm trying to keep current tabs on contacts.
What problems is the product solving and how is that benefiting you?
The new layout is very user friendly. Making calls and being able to see my notes as I'm in a call is super useful.
Recommendations to others considering the product:
IT's a great tool and really user friendly
Hubspot Task Management
What do you like best about the product?
What I enjoy the most about using Hubspot is the task management tools. It is great to have your task list build up over time as you are doing outreach so that you don't have to spend a ton of time planning out each day
What do you dislike about the product?
I wish you could set a task from the gmail integration
What problems is the product solving and how is that benefiting you?
I am able to be much more productive with Hubspot because I have my tasks ready to go every morning.
Recommendations to others considering the product:
They add great features over time at no additional cost
Hubspot great for me
What do you like best about the product?
I love the integration with Gmail and being able to tell when the receiver opens the email
What do you dislike about the product?
The contact page could be better along with how the contacts relate to the companies,. Should be able to convert prospects to accounts then show the contacts under the company listing
What problems is the product solving and how is that benefiting you?
Managing lots of prospects and being able to keep up with when their budgets come round.
Recommendations to others considering the product:
Try the free version first
Hub spot in a matter of 8 months experiece
What do you like best about the product?
I like that I can link my accounts to which branches I'm dealing with on a day to day basis. I can tie in any client with their superior once I capture someone in Hubspot.
With my position I can keep all my contacts in my pipeline based on my calls, emails, etc. If we source a president of a company it should highlight others in system so we can source better and attach the right employees under the president.
I love making templates in Hubspot- I send my cadences off daily. My follow up process is maximized every time because my clients know what I need from them prior to our call.
With my position I can keep all my contacts in my pipeline based on my calls, emails, etc. If we source a president of a company it should highlight others in system so we can source better and attach the right employees under the president.
I love making templates in Hubspot- I send my cadences off daily. My follow up process is maximized every time because my clients know what I need from them prior to our call.
What do you dislike about the product?
In Hubspot, sometime colleagues can create the same company and not have it pull up.
To avoid duplication first name and last name should pull up and not let anyone put the same contact in Hubspot with manager approval.
To avoid duplication first name and last name should pull up and not let anyone put the same contact in Hubspot with manager approval.
What problems is the product solving and how is that benefiting you?
Hubspot keeps everything organized for me daily. I can move fast through the system, open up tabs, log calls, log emails attach all records to each call every time so I don't have to go to each individuals contact page.
Recommendations to others considering the product:
To avoid duplication on contacts being input into system let it be by first name & last name and make sure to attach every email the contact has ever used. What we have seen here is we work with lenders that move companies a lot and they will call in with their gmail or new company and it automatically makes a new contact instead of them being linked by the same cell phone number. We should not be able to have same name and cell phone number with new emails being input.
Only use if you want to grow
What do you like best about the product?
There are alot of CRM choices available, Hubspot is in my opinion the best choice. There are other CRM's that have more advanced features, but unless you have a college degree in that CRM chances are you are not fully utilizing the features. Hubspot is one of the most user friendly CRM's I have ever used and the fact that is simple for sales reps to use, means that they are more likely to use it effectively versus just going through the bear minimums
What do you dislike about the product?
Downsides are using Hubspot are the limitations on the tier below enterprise. I would love to send out more emails through sequences. Of course they could be cheaper, but they are not the most expensive option. My biggest dislike is the system issues right before an update comes out. Sometimes the system runs slow, but other times what work has been done did not save. They always apologize for any inconvenience and they are thorough in explaining the updates.
What problems is the product solving and how is that benefiting you?
One platform to handle marketing and other campaigns, tons of API's that help integrate to other platforms. We love the built in systems and we look forward to seeing what Hubspot rolls out over the next few months. I believe they are going to become the top player in the space and the updates they provide always are geared to help us become more productive
Recommendations to others considering the product:
Try it, there are competitors but Hubspot is more user friendly than other ones that I have seen.
I prefer HubSpot over Sales Force and here is why:
What do you like best about the product?
I love how modern and clean the interface is. User Experience is SO IMPORTANT in this day in age. I much prefer using HubSpot on a daily basis than that of Sales Force because of this main reason.
What do you dislike about the product?
Bugs and delays occur quite often. However, they do tend to be resolved in a timely manner. It has prevented me from doing work at time though which can be incredibly frustrating.
What problems is the product solving and how is that benefiting you?
I am able to connect with clients more due to referring to my past conversations and history with them that has been logged into HubSpot. I can also see who they are connected to and easily gather all of the information I need.
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