Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Best CRM
What do you like best about the product?
So simple works each and every time great to show others how to doing the same, and the best part I love the most is to know when someone opened your email...
What do you dislike about the product?
Only thing I noticed sometimes I need to log out log in and then in reverse in my email then it it works great it seems to happen every other month, but I figured out the work around
What problems is the product solving and how is that benefiting you?
Well best part is again when you see they opened your email that you sent, just showing that allow makes people go wow, then as other companies and contacts reach you all you do is select save and make the edits you need and can do deals task and much more on the fly or when you open it to full page
Recommendations to others considering the product:
please keep the product browser friendly ,, the cell phones are not up to par to using any programs and no one likes to download anything anymore
A best automation tool for our marketing business..
What do you like best about the product?
HubSpot CRM is a basic optimizer tool for our products and allows us to maintain our products easily. It’s a marketing CRM and enable us to make changes in products as requirement of customer. HubSpot CRM is super easy to install and works efficiently. It’s all features are helpful for us to manage our products and stay connected with clients. We have all access to customer profile so we can easily track the customer details for further steps.
What do you dislike about the product?
HubSpot is an automation tool for our products and has basic features for marketing but it also has some problems to work with this suit. HubSpot CRM features are bit complicate and tough for new user, in that case new user need more training to get grip on this CRM. It doesn't integrate with other social media apps so it should be integrating with social media application such as, Instagram, Facebook and Twitter which could be more helpful for us to advertise our products.
What problems is the product solving and how is that benefiting you?
HubSpot CRM is so helpful for our marketing business and provides us more opportunity to upgrade our product easily on high level. It enables us to build a good relation with clients and customer tracking feature. this tool is so good for stay in touch. customer support service is very potential for us to get solution of our difficulties. Its a best option for me upgrade our business seamlessly with this helpful CRM tool.
A power CRM tool for our business..
What do you like best about the product?
HubSpot is best CRM tool and it is easy to install and have many reliable features which enables us to woks easily. It an automation tool for our marketing business and allow us to explain our product features in front of clients and create a good relation between sellers and customer. HubSpot has a feature or customer tracking which is very useful for us to track customer and contact with them for further deals and its also integrate with social media which is a good option for us advertise about our product and increase our entire business network.
What do you dislike about the product?
As HubSpot is a online business marketing tool for inbound marketing it also has some drawbacks one of them is it has limited numbers of feature which not allow us to work effectively and customize our product as clients requirements. some of it feature are bit complex for average user. Hubspot is more expensive rather then other market CRM tools so it need to be more cheap and more updates to complete all the needs user.
What problems is the product solving and how is that benefiting you?
HubSpot is a basic CRM tool for our business of marketing and works smoothly. Its feature are good to work with them and allow us to describe our product on this tool and get clients for further deals. It's a good option for us to upgrade our business to large enterprise and also available on modern devices and gives us freedom to work from anywhere and from any portable device.
Great Tool For Your Business
What do you like best about the product?
Hubspot is very easy and intuitive to understand and work with. We like the suite of products that address the needs of marketing, sales and customer support. Features are built in that eliminate the need to download many Apps.
What do you dislike about the product?
The CRM portion is least mature feature-wise but is getting better every release. When implementing, we had to devise several work-arounds to do what we needed to do.
What problems is the product solving and how is that benefiting you?
Hubspot enables our marketing efforts and allows us to easily attribute from first contact to sale and then through customer support. Good reporting makes it easy for all our executives to understand. Sales is more accountable, marketing is improving their engagement and success every day and customer support can easily track their tickets. Meanwhile, the entire company has line of sight to the communications across all 3 departments with every client.
Recommendations to others considering the product:
All CRM has quirks and hiccups. Hubspot has great support to help you sort through them.
Great all-in-one CRM tool
What do you like best about the product?
Entry-level CRM accounts are free, and it comes with fantastic freebies like a Chrome integration that auto-notifies you when a targeted customer takes an action and a Trello-like board that allows you/your team to visually track deal progress.
What do you dislike about the product?
Free accountholders must upgrade to send optimized emails through Marketing Starter
What problems is the product solving and how is that benefiting you?
This is an excellent, simple-to-use marketing tool for database marketing. It can be segmented into sales, marketing, and everything in between (call scripts, customized email automation, sales reports, product associations from the CRM Products Library, etc.). It also includes learning videos that make adoption simple for your and your team, and provides an easy Slack integration so our conversations can all be found in one place.
Recommendations to others considering the product:
Evaluate the Enterprise cloud costs first, since it offers all of the options above plus fabulous additions like the ability to create real-time in-system explainer videos.
Best CRM I have used
What do you like best about the product?
Integration with Outlook is very useful giving us a great complete picture of the interaction with our leads. This is very important to us because we have circa 250 inbounds a month and keeping detailed records is crucial. Before each rep would keep their own records on notebooks, spreadsheets etc - now everything is accounted for and easily accessible
What do you dislike about the product?
The transition period was rather long as the CRM has so many features (we are on the Sales Hub Starter package) and getting the reps to migrate was quite time consuming. You do have to spend a lot of time getting to know the platform but the results are worth it
What problems is the product solving and how is that benefiting you?
The main benefits for our company were getting the sales reps to think alike and focus on their goals. It also gave the management team great reports and feedback. This has enabled us to review what does and does not work and helped us come up with better strategies moving forward
Recommendations to others considering the product:
As it's a free service do not hesitate to try it out and think about what paid features you can use that benefit your business
Nice software to connect your teams together
What do you like best about the product?
I enjoy seeing all teams in our company (success managers, sales, support, etc) working together, as I can easily escalate a user request to an appropriate team. All information about our clients and prospects is also stored in one place, so each member of a team can easily find and use that information for his/her own needs.
What do you dislike about the product?
Our team has been having some issues with the software like there is no clear SLA (no timer to display time left to respond to a client / no timer to display over time when failed to respond to a client in time), search doesn't work properly (it's possible to find something that you need but it takes a lot of effort to sort out all irrelevant information that search provides for you), inability to see if another support agent is looking at a support request to avoid duplicate replies to the request, and some others issues we've encountered.
Those who read this review, please take in account that the customer service feature in the software was implemented just recently, so HubSpot continuously improving the feature based on each company's needs.
Those who read this review, please take in account that the customer service feature in the software was implemented just recently, so HubSpot continuously improving the feature based on each company's needs.
What problems is the product solving and how is that benefiting you?
xxxx
Recommendations to others considering the product:
If you goal is in improving customer service of your company I suggest you use another software, otherwise it's a great CRM to store your clients' data.
Great CRM solution for a small & growing business
What do you like best about the product?
HubSpot has a great free basic CRM platform that provides enough Sales tools and analytics for a fast growing start-up. A few cool features are: Live chat, calendar scheduling tool, templates & email sync, and easy management of properties.
What do you dislike about the product?
Nothing major to dislike. Obvioisly, Sales and Marketing upgrades are paid, but come with further solutions.
What problems is the product solving and how is that benefiting you?
Easy tracking of tasks related to client management and sales pipeline. Benefits: analytics, live chat, scheduling, easy sync with email.
Recommendations to others considering the product:
If you run a small business and are looking for CRM solutions that will help you grow & stay on top of many clients and contracts, this is a great solution!
You get what you pay for
What do you like best about the product?
I like the overall layout and simplicity of Hubspot. Much easier to Navigate and search for contacts/companies, deals than its competitors. Depending on what you want to get out of your CRM, Hubspot could definitely work for you!
What do you dislike about the product?
I don't like the lack of connectivity between the reports, contacts, etc. You can't create a report and see relevant data to see how your team is performing. You need to go to the contact report and then filter from there. This is fine, but it just adds more time to your analysis.
What problems is the product solving and how is that benefiting you?
Lead management
Recommendations to others considering the product:
I think Hubspot is great for the early stage company that needs a great way to manage leads/contacts. I can see some implications for a large company, but with the proper set up you should be good to go!
Easy to Use & Cost Effective
What do you like best about the product?
HubSpot is an All-In-One with the CRM, help desk, and marketing platform in one application which makes activity more streamlined. Different roles still have access to the same CRM info without additional licenses for different products.
What do you dislike about the product?
The ticketing system is still relatively new and could use some better features.
What problems is the product solving and how is that benefiting you?
Much easier to keep our database clean with HubSpot which recognizes duplicates based on email address. Every view (contacts, companies, tickets) is set up with easy to add/use filters. Very clean UI that is more intuitive than Salesforce which keeps my users actually working within the application.
Recommendations to others considering the product:
Not as customizable as Salesforce but best option for small business that doesn't need to build an entire CRM system from scratch for tens of thousands of dollars.
showing 9,841 - 9,850