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Reviews from AWS customer

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10,016 reviews
from and

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    Kate L.

Best tool for inbound marketing for our products.

  • April 10, 2019
  • Review provided by G2

What do you like best about the product?
HubbSpot is use to develop and customize our products easily y this CRM. It is easy to install and reliable for our office work. It takes little bit space in system and work in smooth way. HubSpot is used for social media marketing, content management, web analytics and search engine optimization. It include Unlimited user means we can add our entire team. HubSpot has not limits of customization, and it is also very affordable for our business.
What do you dislike about the product?
Although large corporation use HubSpot CRM for inbound marketing, their need are not fully met with HubSpot. In-fact large corporation prefer to develop in house software that's fully customize. The thing has found that organization is very complex sale process are not able to find a flexibility which they are looking in HubSpot CRM. HubSpot is relatively new for new users because it features are complex to work with this CRM.
What problems is the product solving and how is that benefiting you?
HubbSpot CRM is free to use and take minimum space in system. It also use to analyse the websites. Sometime it cannot fulfill the demands of user, if you are just getting started and do not have a huge list or a lot of complexity to the list. Its easy to maintain great records, send personal emails to cotacts and get access on contact. We can also use this CRM tool on Mobile phones which is more helpful for us to describe our products with our clients.


    Joyce M.

"HubSpot Sales is an awesome apparatus to make yours business work eaiser"

  • April 10, 2019
  • Review provided by G2

What do you like best about the product?
We have been utilizing HubSpot deals for quite a long time and the framework is continually showing signs of improvement and better. Each time I think the HubSpot is done they flaunt by adding something to make deals simpler. The most current element that I am LOVING is the formation of statements in the arrangement segment. This is overly simple and a snappy method to get a statement out to a hot lead. It incorporates everything from the date is was made, to what extent the statement is useful for, to having the choice of having somebody approve it.
What do you dislike about the product?
I sincerely don't have the foggiest idea if there are anything about HubSpot deals that I don't care for. All things considered, when they influence an update it to can through me off a little since something appears to be unique however, is that an awful thing? I don't think so.
What problems is the product solving and how is that benefiting you?
HubSpot deals causes me monitor my deals just as the remainder of my group. I can perceive what is in the pipeline, that we are so near achieving our objectives and even how beneficial we have been. This is an incredible program that gives essential data in a very easy to understand way.
Recommendations to others considering the product:
I unequivocally prescribe that you take a gander at HubSpot and complete a correlation with different deals stages out there. What truly sets HubSpot separated from their rivals is the give free help, they framework is open from any gadget with web (no equipment required) and they are continually adding more to improve your involvement with the program.


    Education Management

Supportive, effective and easy

  • April 10, 2019
  • Review provided by G2

What do you like best about the product?
hubspot sales is a good work companion!

what I like the most is that it organizes my tasks without omitting details like calls to do, reminders, even if I loose them on my agenda, and manages to facilitate my interactions between the leeds assigned to me and my monitors.
What do you dislike about the product?

what bothers me a little is the fact that sometimes the system goes down and there are delays in updating leeds, and I do not have much details about that.
What problems is the product solving and how is that benefiting you?
hubspot sales has helped my work to be more organized, with tools that facilitate my tasks in contact with our clients, making them more personalized without omitting any details
Recommendations to others considering the product:

I can recommend hubspot sales for people who want to facilitate and efficiently organize our client's list and filter them in the right way to achieve more consolidated sales.


    Tania R.

HubSpot Sales & CRM is such a great tool

  • April 09, 2019
  • Review provided by G2

What do you like best about the product?
I love that it's easy to setup and use, and very intuitive. I have all the data that I need. Another plus, works well with other programs. Love that it's free and that you're able to expand from that with add-ons so you're not paying for what you may not use.
What do you dislike about the product?
Wish that I could contact support by phone even with a free account.
What problems is the product solving and how is that benefiting you?
I've used HubSpot in 2 areas of my career. I freelance part time so the email tracking and being able to organize contacts and companies that I communicate with frequently or need to check in with on occasion is great. I also used HubSpot in a time when I was looking for full time work. I tracked my emails to potential employers so that I can followup appropriately by creating tasks. I kept track of my applications using the Deal stages. I definitely stepped up my job hunt game. And on several occasions, my use of HubSpot just for this came up during interviews and it was a great conversation piece about my skills and tenacity.


    Jason K.

Hubspot is dope yo!

  • April 09, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot is free for five users. They give you so many premium features in the free version, you have to be pretty hot stuff to pay them for marketing automation or whatever else they do.
What do you dislike about the product?
I wish it was an accounting software too. Since I've been making money, I don't use my CRM as much. I just put it in my accounting program. I use Zapier to create/modify that customer in Hubspot. I want the deal data to go back into Hubspot though, and I don't know how to do that yet. I will get back to managing Customer Relations through Hubspot more fully here soon. maybe.
What problems is the product solving and how is that benefiting you?
Tracking (most) customer interactions. Making notes and storing relevant documents.
Recommendations to others considering the product:
n/a


    Rick P.

Powerful, free CRM integrates beautifully with Gmail

  • April 09, 2019
  • Review provided by G2

What do you like best about the product?
My favorite feature of Hubspot CRM is the activity timeline for each client. I can easily see all my interactions with a contact, client, or lead, including emails; I can add notes; I can track the progress of the deal (Hubspot also automates some of this based on an algorithm); and more. The activity feed can be invoked from within Gmail (or Outlook or G Suite or any supported email client).

The Hubspot Chrome extension also tracks email opens and clicked links. Most similar extensions require a paid upgrade to track clicks.

The fact that this is free forever astonishes me!
What do you dislike about the product?
Some of the jargon is obscure at first. There are so many features in the Dashboard it's quite difficult to keep an overview in my head.

I would prefer to get email or desktop notifications for email opens, like MailTrack. Instead, there's a tiny badge on the extension browser icon, which easy to miss.
What problems is the product solving and how is that benefiting you?
None of the CRMs I've tried integrate with Gmail quite so well. The activity feed solves my biggest problem in dealing with clients and leads: having all my interactions and data in one place. Excellent!
Recommendations to others considering the product:
If you're looking for a CRM that integrates with Gmail, Hubspot should be your first stop.


    Mike P.

Overall pretty good

  • April 04, 2019
  • Review provided by G2

What do you like best about the product?
The sequences are very good from and save a lot of time. The ability to reach out to a lot of people with minimal effort is huge for a salesperson.
What do you dislike about the product?
Hubspot crashed very often, like once a week. It takes a lot of babysitting to keep it working well, which was not the experience I had with a former competitor like Toutapp.
What problems is the product solving and how is that benefiting you?
The ability to automate the continuous outreach to prospects, giving me back more of my time to do more strategic work.


    Tate T.

BEST CRM YOU CAN USE

  • April 04, 2019
  • Review provided by G2

What do you like best about the product?
Easy to use, amazing customer service, great training and knowledge database
What do you dislike about the product?
Minimal discounting, and built as a marketing automation support feature
What problems is the product solving and how is that benefiting you?
We are using the platform for the benefits of marketing automation that is seamless and happen to have the ability to use the CRM. We still really enjoy it though!
Recommendations to others considering the product:
They consistently improve and take customer feedback seriously. This is a great company to work with and will help you every step of the way. The only complaint is that sales people don't really know the product usage. THey know how to close the deal so you have to work with a lot of sales support staff, and integration managers to get an understanding of what you need and how it works. This is something HS could easily change but they make up for it in other ways.


    Ashley A.

Creating a successful database

  • April 04, 2019
  • Review provided by G2

What do you like best about the product?
This product eliminates miscommunication. It provides a transparent, database where no information is left hidden in some note on someones desk or buried in emails.
What do you dislike about the product?
There are an abundance of features and sometimes if your sales team isn't as tech savvy, they have a harder time maximizing their usage of this product.
What problems is the product solving and how is that benefiting you?
Lack of communication. This provides a clear line of communication between our inside and outside sales teams.
Recommendations to others considering the product:
Even if you do not purchase the Marketing or Sales Hub, it is a great free CRM, loaded with benefits.


    Taylor W.

Gets the job done for what we need!

  • April 03, 2019
  • Review provided by G2

What do you like best about the product?
The ability to organize all of our information in one place without creating duplicates and skewing the data! Creating manageable work loads that are presented in a list to be completed daily opposed to searching through giant lists of customers one by one checking if they need to be contacted. The system predicts needs almost like magic. I think it has really benefitted the way our team works together as well as our productivity overall!
What do you dislike about the product?
Wish there was a texting platform that was easy to merge with the CRM without needing multiple tools. Currently the system requires at least 2 other subscriptions from other brands to be able to integrate texting into the Crm. Texting is a very critical tool in todays world especially with the clients we manage and need to be in contact with daily.
What problems is the product solving and how is that benefiting you?
organizing clients based on their need and when they need to be contacted. Allows us to manage the clients needs without duplicating contact and being overbearing to the client. We are able to organize the groups of customers into smaller groups based off the needs and wishes of the clients based off of their actions on our website in addition to the history which is easily presented in their profile.
Recommendations to others considering the product:
to have a hubspot texting platform and not need any integrations with other brands/company. Currently you need an 2 different platform just to link a texting ability to the CRM