Jitterbit Harmony Enterprise Automation Platform
Jitterbit Harmony Automation PlatformReviews from AWS customer
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My experience on jitterbit
What do you like best about the product?
Easy to use, easy to complet integrations, easy implemntations
What do you dislike about the product?
The new features in the transformation of mini map and the logs are showing blank
What problems is the product solving and how is that benefiting you?
it is helping with the integrations
Easy Development for Simple Tasks, But Lacks Debug Mode
What do you like best about the product?
For some task it's really easy to develop and fast to execute
The customer support is fast and efficient
The customer support is fast and efficient
What do you dislike about the product?
There's is no debug mode in the development tool
What problems is the product solving and how is that benefiting you?
The Apis for our website and customers.
Many Jobs to exchange data between our applications.
Many Jobs to exchange data between our applications.
Stable API, But Cloud Studio Needs Improvement
What do you like best about the product?
The api stability most of the time. Cood stable.
What do you dislike about the product?
cloud studio new evolution is bad, new transformation and log during debugging. Connector not always work correctly .
What problems is the product solving and how is that benefiting you?
Stability of API
Easy Project Setup and Great Support, But Lacks Migration Logs
What do you like best about the product?
it is easy to build up your project and you can ask support anytime.
What do you dislike about the product?
There is no logs when we migrate to cloud studio.
What problems is the product solving and how is that benefiting you?
It help us integrate our CRM and ERP
Effortless Integrations with Jitterbit
What do you like best about the product?
Jitterbit has truly transformed the way we used to handle integrations. The platform’s ease of use, combined with its powerful transaction engine, makes connecting systems and managing data flows incredibly smooth. I especially appreciate the intuitive drag-and-drop interface and how quickly we can build and deploy integrations without extensive coding. It’s reliable, efficient, and has significantly improved our productivity — an outstanding tool for any organization looking to streamline their integration processes.
What do you dislike about the product?
Jitterbit can expand their auditing and logging framework.
What problems is the product solving and how is that benefiting you?
Jitterbit is our enterprise integration platform, managing over 100 APIs and supporting millions of transactions every month. Its robust framework enables us to handle all types of integration use cases — on-premise, cloud-to-cloud, and cloud-to-on-premise — with reliability and efficiency.
Effortless Data Integration, But Needs Better Error Alerts for Salesforce side failures
What do you like best about the product?
Jitterbit lets us connect data easily between different sources of truth to where the data needs to be copied. I use it to schedule Salesforce processes, without using Scheduled Apex or Time-Based Flows. Jobs can query data and pull records that need processing based on a long term time requirement without clogging up Salesforce. I also run aggregate queries to push data aggregations back to Salesforce for easier reporting. Jitterbit has a short learning curve, and can be stood up immediately. Support is readily available and helped me get past the learning curve issues quickly so I could put Jitterbit to work. And the pricing model works for our use cases. I dozens of jobs running hourly, others daily, others less frequently. Ultimately Jitterbit gives me the tools I need to integrate external data, and manage data and processes within my Salesforce orgs.
What do you dislike about the product?
A Jitterbit job will succeed, but the individual record updates in Salesforce may fail, and there is no easy way to send alerts when a data update/upsert/insert fails. We instead have to create audit reports in Salesforce to look for anomalies that should have been handled by Jitterbit, and would prefer Jitterbit update their Salesforce actions to include a declarative way to handle Salesforce side failures.
What problems is the product solving and how is that benefiting you?
* Fully Automatic Data Loads to Salesforce - pulls data from SFTP and pushes to Salesforce
* Data syncing between Salesforce objects - replaces the need for roll up summary fields for some of my use cases
* Process scheduling - queries records that need processing, or for which flow may have blipped and not run, auto-audits my processes
* Data aggregation - in lieu of using Reporting Snapshots, which have a limit on how many records/rows can be aggregated, I will use aggregate queries instead to push data back to an aggregate object
* Data syncing between Salesforce objects - replaces the need for roll up summary fields for some of my use cases
* Process scheduling - queries records that need processing, or for which flow may have blipped and not run, auto-audits my processes
* Data aggregation - in lieu of using Reporting Snapshots, which have a limit on how many records/rows can be aggregated, I will use aggregate queries instead to push data back to an aggregate object
Reliable Integration with Strong Support, But UI Needs Improvement
What do you like best about the product?
I appreciate how Jitterbit provides a stable integration layer between many of our core applications, ensuring business continuity by securely connecting our data sources. The support received during the implementation was particularly helpful, especially in working out initial integrations, which suggests a strong customer service experience. The setup process was relatively straightforward, and overall, my experience with Jitterbit has been pretty good. I also find the monitoring integration, ease of use, and continuous support to be some of the most useful features of Jitterbit. Furthermore, Jitterbit's support and account management are significant factors that would influence my decision to purchase their services again.
What do you dislike about the product?
I find the complexity of navigating the UI and the ease of upgrades to be challenging.
What problems is the product solving and how is that benefiting you?
Jitterbit provides an integration layer between our core applications, offering a stable way of connecting data sources to ensure business continuity.
Easy to use integration tool.
What do you like best about the product?
Easy to implement and use. We are integrating data from and to multiple systems using scheduled jobs daily. It has all of the features needed to perform the implementations we needed.
What do you dislike about the product?
Some integrations require much deeper understanding of other technologies that you might be trying to integrate with.
What problems is the product solving and how is that benefiting you?
Integrating multiple dissimilar systems and helping normalize or transform the data as needed.
Outstanding Support and Essential to Our Operations
What do you like best about the product?
Our team has consistently enjoyed great success partnering with Jitterbit, thanks to their outstanding support team. They're always responsive, proactive in spotting potential issues, and quick to deliver tailored solutions that keep us moving forward. Even when we've hit a few roadblocks, their guidance has been invaluable in getting us back on track. We're truly grateful for that level of dedication. The Harmony Enterprise Subscription has become a cornerstone of our daily operations, and we're thrilled to keep it as a key part of our toolkit with our annual renewals.
What do you dislike about the product?
There is nothing to dislike about a support team willing to work out issues and find alternative solutions. If we have issues with Jitterbit, we feel confident that we can bring them to their attention and they'll be responsive.
What problems is the product solving and how is that benefiting you?
Integrates our legacy systems seamlessly.
Simple and Satisfying Experience
What do you like best about the product?
Ease of building and managing integrations through the eicloud interface — the UI is intuitive enough for experienced IT teams to work efficiently.
Robust EDI capabilities and connectors, which simplified onboarding of trading partners and reduced the need for heavy custom development.
Responsive support team that has provided helpful guidance during migrations and complex mapping scenarios.
Robust EDI capabilities and connectors, which simplified onboarding of trading partners and reduced the need for heavy custom development.
Responsive support team that has provided helpful guidance during migrations and complex mapping scenarios.
What do you dislike about the product?
The trading partner customer and item translation features could be enhanced for greater flexibility.
Additionally, expanding the available processes within the documents window would improve usability and streamline operations.
Additionally, expanding the available processes within the documents window would improve usability and streamline operations.
What problems is the product solving and how is that benefiting you?
We’ve used Jitterbit to replace legacy EDI systems, consolidate integrations under one platform, and improve reliability and visibility across order, shipment, and inventory flows.
The automation has significantly reduced manual touchpoints and errors, allowing our team to focus on strategic work rather than routine data handling.
The automation has significantly reduced manual touchpoints and errors, allowing our team to focus on strategic work rather than routine data handling.
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