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A Reliable Backup Provider with Outstanding Support and a Few UI Hiccups
What do you like best about the product?
I like the easy way to manage, control, and monitor. The support team is also very competent and always happy to help. I once had a task I was unsure about since I had just started at a company where it is used heavily. I asked about it in a low-priority ticket, and half an hour later, I was on a call with one technician and one of their leads, who gave me a short workshop explaining the task I needed to do and the different mechanics. That was a first for me with any backup provider I have used in my career.
What do you dislike about the product?
One thing I don’t like is that the web UI can feel very clunky, especially if you have a lot of elements or a big report open.
What problems is the product solving and how is that benefiting you?
As we are an MSP, we have a big variety of customers, and their needs for data backup and retention vary. HYCU helps a lot with our management, making us feel safe and confident that we can assist any future customer with their data needs.
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HYCU has eliminated our backup issues
What do you like best about the product?
The product itself is wonderful to use. It functions very well in our enviornment, and rarely produces an issue that can't be resolved immediately or with a quick consultation with the HYCU support staff. We have tested it for local and off-site backups against our Nutanix environment. All of our attempts to restore data, whether whole VMs or individual files were successful, whether the source was local or off-site. Our experience from initial on-boarding of the product, daily use, upgrades, and working with the HYCU support personnel have all been excellent.
What do you dislike about the product?
The environment we have in production connects to our Nutanix AHV cluster without issue, however it would be nice to also have Hyper-V or Proxmox support. We run other clusters which are not yet supported so we have to use a different backup strategy in order to protect workloads on non-Nutanix environments.
What problems is the product solving and how is that benefiting you?
HYCU directly solves our need to backup a diverse set of virtual machines across a multi-tenant environment. The ability to customize policies and direct sets of virtual machines to specific targets is invaluable to us in ensuring our customer's data is protected and available should we receive any requests for data recovery.
HYCU Review
What do you like best about the product?
The help documents are easy to follow. The user interface makes it very easy to manage.
What do you dislike about the product?
Some support help is needed but they are helpful.
What problems is the product solving and how is that benefiting you?
Helping us with backup and recovery for our on-prem infrastructure.
HYCU est facile à mettre en place et son utilisation est simple
What do you like best about the product?
Sa facilité de prise en main, et la robustesse des sauvegardes
What do you dislike about the product?
la configuration de la policies est déroutente car elle n'est pas comme les autres outils de sauvegarde
What problems is the product solving and how is that benefiting you?
il facilite la gestion des sauvegardes et nous assure une restauration très rapide
HYCU is a powerful and user-friendly software, offering simplified data management
What do you like best about the product?
What I like best about HYCU is its user-friendly interface and seamless integration, which makes data management and backup processes straightforward and efficient, even for users with minimal technical expertise.
What do you dislike about the product?
A downside of HYCU is the lack of support for Hyper-V, which can limit its use in environments that rely on this virtualization technology.
What problems is the product solving and how is that benefiting you?
HYCU solves the problem of complex, time-consuming data management and backup processes by providing a simple, automated solution. This benefits me by streamlining operations, reducing the need for manual intervention, and ensuring data is efficiently protected and accessible with minimal effort
HYCU is simpler than most to setup and just keeps working
What do you like best about the product?
Easy to setup backup policies which takes care of scheduling for you, big improvement over past backup systems we've used where the schedule has to be manually setup to cover all of your VMs.
Comes with some inexpensive add-ons that allow for Disaster Recovery setup
Works with a lot of different targets for backups and DR, both on-premise and in the cloud.
Comes with some inexpensive add-ons that allow for Disaster Recovery setup
Works with a lot of different targets for backups and DR, both on-premise and in the cloud.
What do you dislike about the product?
When it has an error, its usually pretty tough to debug. But support is great and probably will have a solution.
Can be very chatty and fill up your inbox with warnings, errors, etc.
Can be very chatty and fill up your inbox with warnings, errors, etc.
What problems is the product solving and how is that benefiting you?
Mailnly, HYCU handles backing up our on-premise Nutanix AHV environment to a local target, and sending a copy up to immutable cloud storage. It's part of our overall disaster recovery solution as well, which involves being able to transfer backup from the Wasabi backup storage to Azure.
Excellent support and commitment to keep clients satisfied
What do you like best about the product?
Support replies almost instantly and aims to solve the problem with utmost importance. No fuss, they just want to solve the issue as fast as possible.
What do you dislike about the product?
Nothing much, some very difficult issues might take some time to take care of.
What problems is the product solving and how is that benefiting you?
We have an environment consisting of several virtualization platforms, Nutanix AHV, Proxmox and VMware vSphere. HYCU is our main solution for backup.
HYCU gives us a reliable and well-supported solution for backups for Nutanix AHV and VMware vSphere.
HYCU gives us a reliable and well-supported solution for backups for Nutanix AHV and VMware vSphere.
HYCU is a dynamite product for backing up Nutanix
What do you like best about the product?
HYCU is a product that we've been using for a long time to back up our Nutanix cluster. It's been rock solid in terms of its performance and reliability. Whenever there has been an issue, their support team has been able to provide a quick turnaround to resolve it. The UI is intuitive and simple to use. The Protege feature was a fantastic addition that plays well into our DR strategy, allowing us to spin up any of our mission-critical VMs into Azure if and when required. We love that there is a full API set, which we use to extract data and provide reporting into custom Power BI Dashboards. We have been performing monthly restore testing for files, SQL DBs, and full VMs for the last few years, and all have been successful. The great thing about this product is that we don't need to log on to check it every day, we know that it just continues to work, and our reporting dashboard verifies this. That it backs up our data directly to Azure is a huge win, allowing us to keep all our data offsite.
What do you dislike about the product?
I can't think of anything that doesn't work well with this product. I could only make a suggestion that it would be a very helpful feature to develop some automation workflows that allow our restore testing to be conducted automatically. Datto has a feature where it sends a screenshot of the console of a VM that was backed up, showing the temporary restore of the VM, and verifying that it was a working backup. Otherwise, no issues!
What problems is the product solving and how is that benefiting you?
HYCU allows us to backup all of our mission critical servers, while simultaneously providing a mechanism for DR with the Protege feature.
Hycu On AHV
What do you like best about the product?
Hycu intigrates amazingly well withing with our Virtulization software, and allowed us to implement Imutible backups at a very competitive price. It is super easy to use once the buckets are setup, and their customer support has been amazing. I have not had to do too much once we got it implemented, just check it every morning and make sure the backups were successful. Restoring is very easy
What do you dislike about the product?
I do not have many complaints about Hycu, It was a little weird to setup multiple servers for fileshares, but they are not terrible resource intensive.
What problems is the product solving and how is that benefiting you?
Hycu gave us imutible backups at an amazing price. Plus not needing huge expensive external storage devices.
Very good technical support.
What do you like best about the product?
Easy to manage and maintain the backups.
What do you dislike about the product?
In my carrier till now, i did not find downsides.
What problems is the product solving and how is that benefiting you?
We are using HYCU for the backups and it's great experinece to work with HYCU solution.
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