Protege is primarily used for backing up and restoring Azure technologies, including cloud-based services like AWS, Google Cloud, and Azure, as well as on-premises virtual machines. This ensures that even if there's a server malfunction or cloud server outage, we can quickly restore our data and resume business operations.
HYCU R-Cloud™ Platform
HYCU, IncReviews from AWS customer
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really good support and product
What do you like best about the product?
The support is really fast to answer the resquests/tickets.
Nutanix Knowledge really good.
User manual as well other guides really helpfull
Nutanix Knowledge really good.
User manual as well other guides really helpfull
What do you dislike about the product?
the search is quite laggy, cannot schedule backup more the hourly
What problems is the product solving and how is that benefiting you?
good integration with Nutanix
Very reliable, lightweight and capable backup solution
What do you like best about the product?
Installing and upgrading is very easy. Backups are executed reliably and HYCU does not need a Windows to run on. The support is excellent, cases are solved usually within a few hours. It works like a charm with Nutanix AHV and VMware vSpere, backup of MSSQL database is also easy. I check backups weekly and it takes only a few minutes even though we have four HYCU systems.
What do you dislike about the product?
Some features are a bit hidden in the GUI, you need to know where to click. The latest visual design is a bit too glaring to my taste.
What problems is the product solving and how is that benefiting you?
Our three Nutanix AHV clusters needed a reliable and inexpensive backup solution. At that point there were not many solutions and we chose HYCU. I have been very happy with the choice. The product has improved during the years and still it is not a bloatware.
We use HYCU for o365 and it is very easy to use, requiring little time to spend.
What do you like best about the product?
The ease of use and the very responsive support
What do you dislike about the product?
I don't have any cases that pose a problem for use.
What problems is the product solving and how is that benefiting you?
It allows not to lose data on our SaaS tools.
A highly efficient system
What do you like best about the product?
The support is very quick and friendly. The interface is clear and easy to use. Very easy also for installation.
What do you dislike about the product?
System updates that need to be done via Nutanix or others, whereas previously they would download automatically.
What problems is the product solving and how is that benefiting you?
Errors in handling, such as data deletion on a Server, where we can choose to restore just the affected files and not the entire Server. The automation of backups with retention where we have had no issues since the beginning.
Easy to setup, good support and stable product
What is our primary use case?
What needs improvement?
One area for improvement would be expanding its capabilities beyond Azure-specific backups. It should also support on-premises servers and physical VMs in addition to cloud VMs. This would make Protege a more versatile solution for disaster recovery scenarios.
For how long have I used the solution?
I have been using it for six to seven months.
What do I think about the stability of the solution?
Since it is on the cloud, it is a very stable solution. We have around four end users using this solution.
How are customer service and support?
The customer service and support were very responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
When we started, we used Acronis for both cloud and on-premises backups.
Protege was a reliable solution, and the cloud-focused approach is well-suited for our current needs.
If you require both cloud and on-premises backup capabilities, Acronis is a more comprehensive solution. For solely cloud-based backups, Protege is a solid option.
How was the initial setup?
The initial setup was easy with the support team's assistance. They were prompt and helpful whenever I encountered issues.
What other advice do I have?
I would advise you to be aware that Protege is for backing up cloud-based virtual machines. It doesn't support on-premises physical VMs.
If you want just a cloud-based solution, then Protege is good to go.
If you need to back up both cloud and on-premises VMs, Acronis might be a better option.
Overall, I would rate the solution an eight out of ten.
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