We use it for a wide array of accounting functions, encompassing accounts payable and receivable, general accounting tasks, fixed asset management, banking interactions, and reconciliation, as well as the generation of standard and customized financial reports. Our company handles the recording of transactions, particularly focusing on purchase-related transactions like RCTIs, and we perform recurring journal entries for month-end closings. Due to our intercompany system, we don't engage in traditional AR and AP; instead, we initiate ARAP and make use of the built-back approach. We have configured the built-in feature, which seamlessly facilitates our intercompany financial transactions within the Sage Intacct platform.
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Sage Intacct accounting tool review
What do you like best about the product?
Intacct application is easy to use and user-friendly. It is easy to set up and implement. Intacct application upgrades on a timely basis and provides very good customer support. It is best suitable application for business with multiple entities and helps with accounting and consolidation. It can easily integrate with other application like bill.com
What do you dislike about the product?
Changes cannot be made once the payment is done need to create credit notes to rectify
What problems is the product solving and how is that benefiting you?
The revenue Recognition task is made easy with this tool. Vendor , and customer maintenance is made easy and recording financial transactions takes just a few hours with fewer errors.multi-entity management and global consolidations have been simpler with Intacct
Intacct - User friendly Application
What do you like best about the product?
Its a User friendly Application.
We can edit or modify all the records within a minute easily.
All modules are easy to unsderstand and Simple to work.
Implementation and Integration is also easy when compared to other accounting applications.
There are many interesting features in Intacct.
We can edit or modify all the records within a minute easily.
All modules are easy to unsderstand and Simple to work.
Implementation and Integration is also easy when compared to other accounting applications.
There are many interesting features in Intacct.
What do you dislike about the product?
Deletion process in Intacct is little bit clumpsy. If it is approved status, even Tech teams cannot delete it from Intacct.
What problems is the product solving and how is that benefiting you?
In Intacct we have learning sessions in Intacct which helps us to solve the problems by reading that.
Secrets of the Review !
What do you like best about the product?
1. Easily accessible
2. Easy Customisable Dashboard
3. Helps to increase the efficiency of productivity
4. Easy reclassification of financial transactions
5. Helps in reporting compliance with GAAP
6. Ease of implementation in new projects or clients
7. Customer support is commendable
8. The Frequency of Use doesn't affect any projects
2. Easy Customisable Dashboard
3. Helps to increase the efficiency of productivity
4. Easy reclassification of financial transactions
5. Helps in reporting compliance with GAAP
6. Ease of implementation in new projects or clients
7. Customer support is commendable
8. The Frequency of Use doesn't affect any projects
What do you dislike about the product?
1. The Dashboard features are not available for the basic plan, which would help get more benefits if included.
2. The audit log does not have complete information sometimes which is very difficult to track if the user has left the organization.
3. Ease of integration takes longer than compared to other software.
2. The audit log does not have complete information sometimes which is very difficult to track if the user has left the organization.
3. Ease of integration takes longer than compared to other software.
What problems is the product solving and how is that benefiting you?
It is great to see the sage Intacct updates on a timely basis and provide us the frequent notification on the concerned changes. This helps to get detailed knowledge on the changes and process. Also, The help and support and information options are appreciable... as they gives us detailed information
Sage Intacct - Accounting Solutions
What do you like best about the product?
Different modules are available like Purchasing and Accountspayable.
Entity level can be used for Location wise bifurcations.
Top level can be used for consolidation which lacks in other accounting tools.
Trend analysis can be derived.
User and Budget friendly.
Easily integrate with other sofware like Bill.Com, partner tool.
Entity level can be used for Location wise bifurcations.
Top level can be used for consolidation which lacks in other accounting tools.
Trend analysis can be derived.
User and Budget friendly.
Easily integrate with other sofware like Bill.Com, partner tool.
What do you dislike about the product?
For Deletion of specific records we need to raise the deletion access which is additional and it doesn't fall under Normal instance.
What problems is the product solving and how is that benefiting you?
We can use the partner tool to update any of the fields in master data which will help my process expedete.
Intacct is a comprehensive system that grows with our business
What do you like best about the product?
We had out grown our previous accounting system which meant simple tasks like month end and processing of invoices had become cumbersome. Sage Intacct was a significant investment for us, and was selected after a comprehensive tender process.
We chose Sage Intacct because it allowed us to implement the system in a way that ran like our existing system, this allowed for easy adoption across the group. Once the business had accepted the change we have been able to steadily roll out extra functionality. Most recently the implementation of Fixed Assets and Prepayments module.
Sage Intacct has allowed us to transform the way people in the business see and interact with finance, and has meant that people are now engaged in a pro-active manner because they are able to self serve.
Implementation of Sage Intacct was a relatively smooth process, and we were supported by Sage specialists throughout. Ongoing support is good and responsive.
We chose Sage Intacct because it allowed us to implement the system in a way that ran like our existing system, this allowed for easy adoption across the group. Once the business had accepted the change we have been able to steadily roll out extra functionality. Most recently the implementation of Fixed Assets and Prepayments module.
Sage Intacct has allowed us to transform the way people in the business see and interact with finance, and has meant that people are now engaged in a pro-active manner because they are able to self serve.
Implementation of Sage Intacct was a relatively smooth process, and we were supported by Sage specialists throughout. Ongoing support is good and responsive.
What do you dislike about the product?
Sage Intacct is a complex system and it requires a bit of time to get your head around how the system works, once you (and your finance team) do get it, it is easy to add additional functionality because each module follows a similar logic.
Currently (for a UK based company) some of the system is still geared towards a US market, but that is changing, and Sage do listen and implement updates based on feedback.
Currently (for a UK based company) some of the system is still geared towards a US market, but that is changing, and Sage do listen and implement updates based on feedback.
What problems is the product solving and how is that benefiting you?
Streamlining of processes to reduce month end timelines - through use of POs, Fixed Assets and Prepayments.
More visibility to our Project Managers, allowing them to really own in real time the P&Ls of the projects.
More visibility to our Project Managers, allowing them to really own in real time the P&Ls of the projects.
Great product, terrible, terrible, terrible support
What do you like best about the product?
The product is wonderfully built. The support infrasturcture is terrible.
What do you dislike about the product?
Where to begin? The customer service model is an absolute failure and has been for a year. It is very difficult to get a hold of anyone. Multiple phone calls go unreturned, or receive a response via email instead of return phone call, usually asking someone else on their team to reply to a question. It's a strange way to shirk responsibility, but it's constant.
Their billing department sent unverified claims for fees that they could not support but continued to invoice every 30 days with no justification. It's borderline harassment and should be reported to the BBB.
We attempted to make payment for a balance they said was due, then they returned the payment and suspended our account 30 days later with no explanation or forewarning. Truly appaling way to treat a long-standing customer.
To say that the company's support model is a failure would be an understatement. It has actively subverted our business objectives for some time, and I could not recommend a single company use them unless it is fixed. Which is a shame, because the product is really strong.
Their billing department sent unverified claims for fees that they could not support but continued to invoice every 30 days with no justification. It's borderline harassment and should be reported to the BBB.
We attempted to make payment for a balance they said was due, then they returned the payment and suspended our account 30 days later with no explanation or forewarning. Truly appaling way to treat a long-standing customer.
To say that the company's support model is a failure would be an understatement. It has actively subverted our business objectives for some time, and I could not recommend a single company use them unless it is fixed. Which is a shame, because the product is really strong.
What problems is the product solving and how is that benefiting you?
Sage Intacct is actively creating problems through poor service delivery and an incomprehensibly bad A/R department. It is a profound irony that a company that built accounting software cannot produce any justification for a claimed A/R outstanding balance for months on end. Truly offensive.
Intacct will Keep your Business Intact
What do you like best about the product?
Intacct is very varsitile ERP. It gives a lot opportunity to make changes as per the Business requirement. Its very to use. The implemenation is very smooth and less time consuming. It gives a lot of features which canbe used as per the business needs and requirements. Its is very versatile and can be integrated with any 3rd party software. The customer support is very supportive and prompt in resolving the queries. I use Intacct on a daily basis with out any chalenges.
What do you dislike about the product?
There are a few things on which I think Intacct can improve it self. One thing that I observed is that we should have the functionality to make cosmetic changes to the invoices without opening the books.
What problems is the product solving and how is that benefiting you?
It gives an option to create multi-currency contracts. Also, I can recognize the revenue for FF and also for usage-based items.
Sage Intacct- A complete accounting tool
What do you like best about the product?
It is suitable for every businesss as it has various module like contracts module, construction accounting, OE module.
Sage Intacct is driven more on effective financial reporting capabilities which allow to create highly user specific real-time reports and dashboards without need of additional IT training which further enhances financial work and allows finance teams to achieve instant visibility into different performance metrics. Along with these, it allows to automate and regularize with high accuracy in relation to multi entity consolidations and forex balance calculations leading to lesser month end closing time period. One of the best part it allows user to drill down from summary to each transactional level into seconds.
Sage Intacct is driven more on effective financial reporting capabilities which allow to create highly user specific real-time reports and dashboards without need of additional IT training which further enhances financial work and allows finance teams to achieve instant visibility into different performance metrics. Along with these, it allows to automate and regularize with high accuracy in relation to multi entity consolidations and forex balance calculations leading to lesser month end closing time period. One of the best part it allows user to drill down from summary to each transactional level into seconds.
What do you dislike about the product?
There is no such report to extract the foreign exchange rates for specific currency for all the dates. So may be this can be added additionally. Also, mobile experience is limited and requires full desktop version for its visibility
What problems is the product solving and how is that benefiting you?
It is easy to use and a comprehensive accounting tool that solves the problem of maintaining too many complex software. It also requires less human resources and less human error. So it is budget-friendly and saves money. Along with this, it provides various features to analyze the financials, preparation of budgets, trend analysis, and much more.
Analysis for Financials
What do you like best about the product?
Sage Intacct is best at its providing Financial statements like Trial Balance,Financial report,Financial graphs,General Ledger,Accounts group,Statistical Journal entry & other Comparitive reports.This tool is best at its accounting feature,which make easy,ease of implementation ,ease of integration &friendly user interface accounting.24*4 customer support.As frequency of use is high it never lower down the system.
What do you dislike about the product?
Sage Intacct is Best at its accounting tool,which is highly recommendable however it it could other fincnacial drivers such as Financial ratios like GP ratio,NP Ratio,Debt/Equity which enable accounting as well as financial analysis.
What problems is the product solving and how is that benefiting you?
Providing bird eye view of financials with ease of use,helps/benefits in saving time consumption
A valuable asset for organizations seeking to modernize their financial management, improve efficiency, and gain better insights into their financial data
What is our primary use case?
How has it helped my organization?
This is a multi-entity system with a hierarchical structure that allows us to have a comprehensive view of all our ARAP transactions within a single tool. We can access and analyze data at different entity levels as needed, and it's incredibly convenient. We can seamlessly drill down into the data from this unified interface.
What is most valuable?
One of the standout features is the ability to access all reports from a central location, eliminating the need to switch between entities. We can effortlessly view trial balances, pending reports, and more, regardless of the specific location or entity we're working with. Its custom reports feature is also noteworthy, as it provides flexibility for users to create their reports, tailored to their specific areas of expertise. For example, in accounts payable, we can extract purchase invoice details and item-level data, track credit applications for individual invoices, and generate custom reports to integrate into our toolkit.
What needs improvement?
The only challenge we've encountered is in role setup. While we can create, post, and manage general entries, we face a limitation in allocating multiple JL accounts.
For how long have I used the solution?
I have been working with it for one year.
What do I think about the stability of the solution?
It provides exceptional stability capabilities. I would rate it nine out of ten.
What do I think about the scalability of the solution?
There is potential for improvement in terms of scalability. I would rate it seven out of ten.
How are customer service and support?
It provides excellent support services.
How was the initial setup?
Setting it up isn't overly simple, but not really complex. I would rate it around eight out of ten.
What about the implementation team?
The transition process took just under three to four months. This involved migrating supplier previous balances and setting up suppliers and customers in the new system with multiple entities, along with handling fixed assets and other essential data transfers. During this transition, we collaborated with a third-party consultant who played a significant role, as we primarily sourced subscriptions through this third-party company, which also provided valuable support throughout the process.
What was our ROI?
The return on investment is 75 percent.
What's my experience with pricing, setup cost, and licensing?
In terms of subscriptions, the pricing structure works well for multi-level entities. It's reasonably priced, offering fixed pricing, which is quite fair. I would rate six out of ten.
What other advice do I have?
It's a good fit for us, especially as we operate within a multi-entity franchise system and the customization options are excellent, allowing us to add screens and tailor the software to our specific needs. From an accounting perspective, it's a top-notch product, offering comprehensive end-to-end automation. The banking features are particularly impressive, making back-office tasks much more time-efficient. The flexibility and customization options are a big plus, and the use of templates further streamlines processes. Overall, I would rate it nine out of ten.
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