As a user, it was used as our primary accounting and financial reporting system. It provides superior sub-ledger tools equipped with excellent approval workflows. I was able to move data into Intacct using CSV imports and API integrations that cut staff time in half.
External reviews
External reviews are not included in the AWS star rating for the product.
Very User Friendly
Documenting Invoices
Processing Payments
Although I think some videos can be hekpful to maximize the potential of Sage.
Great Accounting Software!
If you are looking for a step up from Quickbooks for your business, Sage Intacct should be on your list of software options to look into. It's online based so your staff will have the option to work remotely/hybrid and not be forced to come into the office to use a desktop based software. It has attachment capabilities which makes it easier at the end of year audit time.
Fast, accurate, and extremely scalable
What is our primary use case?
How has it helped my organization?
Intacct makes everything a lot easier, particularly for multi-entity companies because it allows you to transact from a single point. All entities can be accessed from a single sign-on, with a common chart of accounts and master vendor, customer, and item records. I don't have to slide into each entity to post a transaction, I can just transact for any one of them and I can also transact between them. That makes it really convenient.
Ease of access to all the entities and having a single chart of accounts that sits on top of everything makes the maintenance of the chart of accounts much easier. One of the other strong features that made my life a lot easier is the fact that as a multi-entity, cloud-based system, Intacct automatically creates the inter-entity transactions, so there is no need to create the entries manually, a huge time saver.
What is most valuable?
The most valuable feature is that it is a cloud-based system so I can access it from anywhere, with any browser, on any device. It's the only major accounting ERP system on the market that was designed specifically for the cloud, the other ones were adapted to the cloud. Intacct was always designed with the cloud in mind, and it shows.
Additionally, its multi-entity design is elegant, intuitive, and easy to master. Transacting and reporting across all entities from a single log-in is fantastic
The user interface is sleek and consistent throughout the software, enabling users to adapt quickly and to work efficiently.
The financial report writer is comprehensive and designed to enhance the user experience. I eliminated all of my Excel-based financial reports.
The sub-ledgers are well designed and provide the user with tools and functions that improve efficiency.
What needs improvement?
I think that there's a little bit of room for improvement in the way that accounts payable approval workflows are set up, however, the purchasing module overcomes any AP approval shortcomings. Other than that, I'm satisfied with the solution on almost every level.
When it comes to additional features, I know that they're working on AP automation and a lot of different AI-type options, which is nice. As of right now, the solution provides everything I need.
For how long have I used the solution?
I used Sage Intacct for two years, moving a multi-entity company from QuickBooks to Sage Intacct. I am now implementing Sage Intacct.
What do I think about the stability of the solution?
The solution is really stable. It has 99.9% uptime. I use it all the time. There are some intermittent glitches now and then because it is web-based. It's available 24/7.
What do I think about the scalability of the solution?
Scalability is one of Sage Intacct's strengths. I rate it a ten out of ten because once you set up the single chart of accounts, general ledger accounts, and master records like vendors and customers, you can use them across all of your companies. You add the new entity and start transacting. It really is that simple.
How are customer service and support?
The technical support is excellent. Like everywhere else, there's a lot of churn in the support area. They lose highly experienced people and have to replace them, but they do a really good job of training. Sage Intacct has an excellent Help Center that provides comprehensive documentation for all facets of the software. It's easy to read and provides "how to" instructions and videos. it. It's easy to kind of self-diagnose an issue before you have to actually get any technical support.
Which solution did I use previously and why did I switch?
I used QuickBooks in a multi-entity company which required me to consolidate my financial reports in Excel. Sage Intacct eliminated that.
How was the initial setup?
The initial setup is easy. The user interface and Sage Intacct are really easy to adapt to, and it's really easy to migrate from one platform to another. We moved from QuickBooks and it was really easy. It's a highly structured, intuitive system. I've also worked with migrating clients from Microsoft Great Plains and other systems to Sage Intacct and every single one of these migrations was very straightforward. When we have our closing meetings after the implementation is done, users always say how easy it was to migrate from their current system to Intacct.
What about the implementation team?
We used a vendor to assist with the QuickBooks migration and they managed the project effectively and with care. I was so impressed with them that I joined their team.
What was our ROI?
The ROI is great. Things that used to take a long time to do like daily AP things and AP processing are so much easier. Closing the books every month is so much faster. Sage Intacct is so intuitive and I can see all of my entities from a single login. I don't have to log in, log out, or switch around. I can just run a general ledger report and switch which entity I want to see, and I'm able to close the books up fast.
What's my experience with pricing, setup cost, and licensing?
My thoughts on the price of Sage Intacct used to be better, but they've embarked on a pretty aggressive pricing increase strategy. In the last three years, they've had double-digit price increases, and I'm concerned about that. But they're just keeping up with their major competitors, who are doing the same thing.
Which other solutions did I evaluate?
I evaluated Great Plains and NetSuite.
What other advice do I have?
My advice to new users would be to identify the things that are most important to you when you're evaluating the solution and seeing the demo. Identify the things that will have the most meaning to you as an alternative in Intacct. Try to make sure that you provide the salesperson with the information you want to see and spend a little bit of time thinking about it. Otherwise, they will just show you the basic functionality.
Sage Intacct has issues just like any other system but it's a powerhouse and it delivers. It's fast and accurate. It has really great audit trails in it, which add so much value that the other systems don't have. Overall, I would rate it a nine out of ten. I'm very pleased with it.
Wonderful experience for accounting purpose
Excellent
Easy to use this.
USER FRIENDLY, GREAT DASHBOARD, GREAT SUPPORT TEAM.
Intacct
We can't able to use Sage intacct in offline.