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Friendly Platform
What do you like best about the product?
It is easy to use, friendly, and beneficial when you have questions.
What do you dislike about the product?
Nothing, I have three years using Intacct, and until the moment, I do not have any complaint
What problems is the product solving and how is that benefiting you?
It helps me doing my work in a correct manner
Sr. Director Of Tech Services
What do you like best about the product?
Pleasant user interface along with capabilities to handle the most demanding GL structures
What do you dislike about the product?
Nothing at the moment. Everything seems to work very well.
What problems is the product solving and how is that benefiting you?
Unifying our existing business together
Very intuitive and easy to use!
What do you like best about the product?
The user interface is very intuitive. We were able to successful close out books and report on Sage Intacct very quickly after the completion of our implementation.
What do you dislike about the product?
We do not find the customer support very good. We just get help articles sent to us, which often do not resolve our issue. It is very difficult to speak to a live person unless you buy the upgraded support, which we cannot afford.
What problems is the product solving and how is that benefiting you?
Ability to quickly report our numbers and drill down on a transactional level. Most importantly, however, it solves the segregation of duties issues that existed when we were on Quickbooks.
Amazing experience using sage
What do you like best about the product?
This system has been great in tracking project deliverable among team and the cost.
What do you dislike about the product?
The Logo and the name of the company should not be replicated side by side.
What problems is the product solving and how is that benefiting you?
Resource management and Time tracking
Designed for technical flowthrough
What do you like best about the product?
The reports and website feel modifiable and adjustable to individualize for the user and to the format and data to meet your requirements. You can change menu's, favorites, order of data, etc. And the reports can organized and created in the website interface without having to open a code-based platform to program.
What do you dislike about the product?
Some of the privileges are frustrating to work through. Gaining access to some data sets can be difficult. Meanwhile, restricting views from others is also inefficient. I don't want to see other users' personalized reports, and I don't want them to see mine. But when we inquired about this with Sage, they said they didn't have a current system to accommodate this.
What problems is the product solving and how is that benefiting you?
The software is under continual development. Sage is constantly rolling out progressed versions and software. If we have a personal request of feature we would like, Sage works directly with us to add or implement.
Great user experience
What do you like best about the product?
Easy to use with the ability to save work
What do you dislike about the product?
Some text boxes truncate the text making it harder to know the entire field
What problems is the product solving and how is that benefiting you?
Helps keep track of hours worked on a projedct
Very good program
What do you like best about the product?
It is very user-friendly. I have only been at my job for a few months, and this program has been straightforward to manage and work with.
What do you dislike about the product?
I don't like that when I don't have access to a program or function within this site, it is very difficult for me to gain access. Once the access has been granted it takes this website a while to update that.
What problems is the product solving and how is that benefiting you?
Invoices for our expense payments and invoices for clients.
New to Sage Intacct User
What do you like best about the product?
Sage provides detailed reports and ways to quickly populate bills/deposits. There's also a lot of filters that you can use to make it easy to find what you are looking for. It is nice to be able to streamline the data and reports. Customer service is good.
What do you dislike about the product?
The onboarding is very time consuming and requires a significant amount of time and dedication. The credit card feeds never worked for us. It would also be helpful to have a dedicated helpdesk that you don't have to pay to talk to someone as sometimes the "community" doesn't answer exactly what you're looking for.
What problems is the product solving and how is that benefiting you?
Sage ensures you are happy and genuinely tries to help you reach your goals. It's nice that there are many options for formats and filters, and you can customize it how it best suits your business.
Wow, what an upgrade!
What do you like best about the product?
The self-help and training are so helpful! I have never come across something so user-friendly, it is refreshing.
What do you dislike about the product?
The setup/Implementation seems more self-managed than done by Sage.
What problems is the product solving and how is that benefiting you?
None as of yet.
Senior Accountant
What do you like best about the product?
Intacct is incredibly user-friendly and intuitive. I like that you can easily pull reports and see activity for any given period of time. There are great controls that you can put in place to ensure lower-level staff adhere to your organization's financial reporting needs.
What do you dislike about the product?
I don't have many complaints or issues with Intacct. Of the multiple accounting softwares I have used, I have found Intacct to be the most comprehensive and straightforward.
What problems is the product solving and how is that benefiting you?
Sage Intacct allows our company to manage our AP/AR effectively, provides a straightforward way to view financial statements and assesses revenue and cost of goods sold.
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