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Good ERP System
What do you like best about the product?
The interface is easy to understand and use
Customizable which is a plus if you're looking to transition from QuickBooks or equivalent.
The reporting is fine but not going to alter your world from a Finance perspective. They have a SaaS dashboard you can use but it doesn't look all that good but the content is alright.
The recurring report and memorized reporting tabs are better than competitors.
Easy integration with Salesforce, albeit not as flexible as it can be but I foresee this changing over the course of time.
Customizable which is a plus if you're looking to transition from QuickBooks or equivalent.
The reporting is fine but not going to alter your world from a Finance perspective. They have a SaaS dashboard you can use but it doesn't look all that good but the content is alright.
The recurring report and memorized reporting tabs are better than competitors.
Easy integration with Salesforce, albeit not as flexible as it can be but I foresee this changing over the course of time.
What do you dislike about the product?
At times the customer services is lacking - we experienced a significant issue with the environment due to a new update release for over a month that stalled our entire operation. They fixed it eventually, but only after some 30 days.
The model we use isn't optimized for Intacct which creates friction in processes and procedures.
Setting up reports and a reporting infrastructure can be a little clunky at first but once you have the knowledge and done it once or twice you will find ways to optimize.
The rollup for departments could be easier to manage and rearrange.
The rules of users are not always clear and you will have to find the right mix through trial and error.
The model we use isn't optimized for Intacct which creates friction in processes and procedures.
Setting up reports and a reporting infrastructure can be a little clunky at first but once you have the knowledge and done it once or twice you will find ways to optimize.
The rollup for departments could be easier to manage and rearrange.
The rules of users are not always clear and you will have to find the right mix through trial and error.
What problems is the product solving and how is that benefiting you?
Scaling up as a company, we needed more sophisticated software and features than what QuickBooks and SaaSOptics offered. Intacct rolled those into a single environment for contracts, ASC 606, invoicing, etc. We definitely are better with Intacct than prior.
Recommendations to others considering the product:
Get a thorough understanding of the day-to-day using Intacct because that can be more onerous than the demo(s) will show.
ease of use
What do you like best about the product?
the ease of use, its predictable. Its easy to understand what each setting will do, its predictable.
What do you dislike about the product?
the layout could be a bit better. maybe consider reorganizing
What problems is the product solving and how is that benefiting you?
employee utilization
I would consider them using Intacct for having medium sized business. It's like mini SAP.
What do you like best about the product?
It's multi-dimension set up and customized reporting utilities.
What do you dislike about the product?
The error messages while Import doesn't give us fullest information which is many a times a frustrating.
What problems is the product solving and how is that benefiting you?
1. Multi-entity environment
2. Multi-dimension
3. Customized Reporting requirements
4. Approval systems on AP
5. Customized Features
6. Restrictions
7. Intacct support is always there for all issues and questions
2. Multi-dimension
3. Customized Reporting requirements
4. Approval systems on AP
5. Customized Features
6. Restrictions
7. Intacct support is always there for all issues and questions
Recommendations to others considering the product:
If you requirement high end accounting with multiple dimensions and reporting requirements. Intacct will not let you down.
Complete accounting system that is versatile and follows accounting prinicples
What do you like best about the product?
The ability to easily trace back transactions and entries. Also Revenue Recognition module.
What do you dislike about the product?
Voiding checks/reversing AP can be confusing.
What problems is the product solving and how is that benefiting you?
The revenue recognition feature with its automatic reminders and deferrals has really helped us. We can get accurate entries and they are easy to correct if necessary. We were using an Excel spreadsheet prior to Intacct RevRec.
Powerful Software, training is a must.
What do you like best about the product?
Being cloud based makes it usable on many different devices and location is not an issue. lots of options for running reports and organizing data. Since all of it is managed in one software we are less reliant of compatibility with other software. Import and export of data makes transfer of large amounts of data easy and quick
What do you dislike about the product?
Navigation can be confusing at time and the utilization of fields not working or carrying through. No proper place for tracking equipment and utilization. which can make it almost impossible to know what equipment was being used and by who. amount of users able to perform certain actions is limited and can be bottlenecked at times.
What problems is the product solving and how is that benefiting you?
We are a service contractor in the Oil and Gas Industry and need to track/charge for different types of equipment sometimes multiple pieces per employee and there is no way of tying those assets together and the invoice detail is lacking. so we are constantly have to go back to the physical documents to verify information and should be able to be found in Intacct. We have to track all of our equipment like it is an employee and are not really using the software as it was intended because there is no equipment tracking module that would allow for us to simplify this
Recommendations to others considering the product:
Make sure that it has all the features you need and utilize a good training program. A lot of out users were not given a compete training program making implementation much more difficult than it needed to be. Because we did not have a complete
Sage Intacct customer review
What do you like best about the product?
System can generate entries automatically for subscription deals once I entered start and end dates.
What do you dislike about the product?
Dislike: limitation on contract model.
Recommendations:
1. It will be better if additional function can be added in contract model for revenue recognition purpose, such as the ability to split revenue amount for partial delivery, and undelivered products.
2. Add function for maintenance and support carve out associated with the licenses delivered.
3. Revenue catch up function for serviced has been provided and PO received few months later.
Recommendations:
1. It will be better if additional function can be added in contract model for revenue recognition purpose, such as the ability to split revenue amount for partial delivery, and undelivered products.
2. Add function for maintenance and support carve out associated with the licenses delivered.
3. Revenue catch up function for serviced has been provided and PO received few months later.
What problems is the product solving and how is that benefiting you?
When I review GL, I just need to lick on the number I would like to do research, all details are popped up in a separate window. I can have view on both.
Keeping things simple with a simple user friendly UI
What do you like best about the product?
I only use intact to fill up the timesheet and it seems to be working fine for me.
What do you dislike about the product?
To be honest, I haven't noticed anything wrong until now.
What problems is the product solving and how is that benefiting you?
I am filling timesheets in my company.
Recommendations to others considering the product:
It provides a simple user friendly UI which makes the task easier.
Timesheets, workflows & Expenses
What do you like best about the product?
It's very easy to use, it can be configured to big and small companies. It helps to follow best practices on the time tracking activities. It can be used with approval workflows for accountability. The UI is clean and easy to understand, also it can be configured. I like it can be branded because it improves the perception of internal tools.
What do you dislike about the product?
A mobile app it's a must nowadays. The lack of an app it's definitely a issue for mobility. An iOS app or Android app would help the users to track their time more easily and on the move, right now the need for a network connection and the UI that does not work well on mobile devices something to consider if you are looking for a solution that offers mobility. Another point to consider is that there's no API offered so the application cannot be extended on integrated to other internal tools. When something is not configured correctly, it can be hard to find the root cause.
What problems is the product solving and how is that benefiting you?
We use Intacct for tracking timesheets & time approval, and for expenses. We use also reports, this way we can send detailed reports to customers and for internal use.
Recommendations to others considering the product:
It's a good option for mid-businesses. It can be used for large teams but also works in small teams. I like that offers features to each type of user. From normal users to admin users. Also the reporting is clean and can be shared with customers.
easy to use
What do you like best about the product?
the search command and the dashboard page
What do you dislike about the product?
the least helpful is the confusion between the recently modified and viewed
What problems is the product solving and how is that benefiting you?
I like it because I can tract my payments. it saves time
Positive experience overall!
What do you like best about the product?
The most helpful thing is that it's easy to use for someone who is not on the accounting team. I haven't had any technical issues and find intacct easy and simple to use.
What do you dislike about the product?
There aren't many downsides since it serves its purpose pretty well. The one thing I don't like is if I've entered in all my information for a purchase requisition and I go to change the item ID for the item line, it erases the amounts I have entered. This can be tricky to fix, so you have to be extra careful to complete the item ID correctly.
What problems is the product solving and how is that benefiting you?
Intacct has been helpful to look up payments to vendors in the past. When I first started my job, I looked through payments we had made to partners in the past years when I wasn't with the company to better understand the project I was working on.
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