Great Product and Customer Support
What do you like best about the product?
MS360 managed backup service is a seamless product for any MSP. Its features and capabilities make a great product for business use. It has many features for a MSP to deploy with managed backup, RMM and connect takes the guess work out from managing an environment with servers, desktops, laptops..etc.
What do you dislike about the product?
I would like a better portal or a GUI that can be managed from a desktop without having to sign in to a web portal. The expiration of the web login can get a bit annoying.
What problems is the product solving and how is that benefiting you?
Easily set up multiple backups that run daily weekly and monthly with forward incremental, image-based, consistency check options and other features. Also, has the capability of remote management and connectivity to perform task on remote computers
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