Omni channel solution
What do you like best about the product?
Automation and support from Freshwork team is excellent
What do you dislike about the product?
As of now, there is nothing which we dislike but SLs are limited to few existing fields which limited us to create the automation in specific fields only.
What problems is the product solving and how is that benefiting you?
Tracking all the complaints and getting them resolved on timely manner which improves the customer experience
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