HackerOne
HackerOneExternal reviews
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Long Term User consider hackerone to be vital tool
What do you like best about the product?
Easily the largest and most reliable bug bounty platform on the market.
The support over the years has been next to none in the industry. We consistently gotten good feedback, support, and feature enhanced.
The support over the years has been next to none in the industry. We consistently gotten good feedback, support, and feature enhanced.
What do you dislike about the product?
At times scale of any platform can be difficult to manage and the UI has gone through upgrades. over the years but this is offset but very good customer support.
What problems is the product solving and how is that benefiting you?
Consistent testing and aware of potential vulnerabilities
Useful, Industry-Accepted Service
What do you like best about the product?
The HackerOne Triage Team is the most helpful part of the HackerOne platform. The upsides of the HackerOne platform are that it provides an aboveboard security mechanism and reduces risk to your organization.
What do you dislike about the product?
The least helpful part of the HackerOne platform is the subjectiveness of scoring and payouts. The downsides of the HackerOne platform are that it can cost your organization time and money.
What problems is the product solving and how is that benefiting you?
Our organization has many security vulnerabilities that HackerOne brings to our attention so that we can remediate them. This reduces the risk to our organization.
First time bounty program administrator
What do you like best about the product?
While I've participated in many bug bounty programs over the years, this is the first time I've ran one as the lead. The HackerOne team (Mostly Olivia, our CSM) has made it very easy for me to make this transition, from helping us with key metrics to understand how our program is doing, what we could improve to make it better, and also framing the impact the program has had to our customers and internal stakeholders.
What do you dislike about the product?
Even after using it for about 2 years now, it is still hard for me to keep where everything is in my head as I find the UI confusing and not intuitively coupled. For example, where your program settings live compared to where your metrics dashboard is.
What problems is the product solving and how is that benefiting you?
It helps us find qualified hackers to find bugs in our platform/code.
A Game-Changer in Cybersecurity
What do you like best about the product?
I've been using HackerOne for the past 1.5 years, and my experience has been overwhelmingly positive. As a platform dedicated to cybersecurity and vulnerability management, HackerOne has proven to be an invaluable asset for our organization.
What do you dislike about the product?
While the platform offers great value, the cost can be a consideration for smaller organizations.
What problems is the product solving and how is that benefiting you?
The platform's ability to connect us with top-notch security researchers has been a game-changer. We've seen a marked improvement in our security posture and have greater confidence in our ability to protect our assets. I highly recommend HackerOne to any organization serious about enhancing its cybersecurity defenses.
Largest Hacker Community in the market
What do you like best about the product?
The community is very large with presence on many countries including china. This is useful for a multinational companies with assets in multiple regions/countries
What do you dislike about the product?
When your assets become very mature in security posture it is hard to manage the hacker's engagement
What problems is the product solving and how is that benefiting you?
scale up pentesting capaciity on a large scope.
creative penetration testing
skill match
creative penetration testing
skill match
Hackerone Review
What do you like best about the product?
The hackers of the platform have found some great findings and really improved our security.
What do you dislike about the product?
The triage is very slow and inconsistent. A regular pain point.
What problems is the product solving and how is that benefiting you?
Irregularity of annual pen tests that don't identify all the security findings.
Reliable Service and Excellent Support
What do you like best about the product?
Our experience with HackerOne has been consistently positive. As a company, we've felt well-supported, with all our needs addressed promptly and efficiently. The team demonstrates a clear understanding of our requirements and ensures everything is handled in a timely and professional manner.
The platform has been a valuable resource, helping us improve our security posture while providing the peace of mind that comes with a dependable partner. HackerOne has proven to be a solid choice for our organization, and we’re very satisfied with the results.
The platform has been a valuable resource, helping us improve our security posture while providing the peace of mind that comes with a dependable partner. HackerOne has proven to be a solid choice for our organization, and we’re very satisfied with the results.
What do you dislike about the product?
While HackerOne delivers great value overall, there are some limitations in the analytics and statistics functionality that could be improved. For instance, the inability to filter data by open or closed reports makes it challenging to focus on the most relevant findings. Additionally, severity levels like none, low, and medium are grouped together, which makes it harder to analyze trends or prioritize based on specific severity tiers.
The analytics interface itself could benefit from a more streamlined and user-friendly design. It sometimes feels cluttered, making it less intuitive to navigate and extract actionable insights. Enhancing these aspects would make the analytics feature significantly more effective for tracking and optimizing our security performance.
The analytics interface itself could benefit from a more streamlined and user-friendly design. It sometimes feels cluttered, making it less intuitive to navigate and extract actionable insights. Enhancing these aspects would make the analytics feature significantly more effective for tracking and optimizing our security performance.
What problems is the product solving and how is that benefiting you?
Easy Bug Bounty program hosting :)
HackerOne Makes Managing a Bug Bounty Program Easy
What do you like best about the product?
Hacker One provides us with researchers that help augment our internal pen testing team with finding bugs in our applications. It's a one stop shop that allows us to have a bug bounty program without having to worry about the infrastructure and recruitment aspects. It also integrates well with Jira, which we love.
What do you dislike about the product?
Triage can be highly inconsistent both in time it takes to triage and quality of triage.
What problems is the product solving and how is that benefiting you?
HackerOne allows us to have an external bug bounty program and provides us with the infrastructure to manage it.
The best community of hackers
What do you like best about the product?
Extremely easy to get starting. I like the community aspect of the platform, and had extremely positive interactions with some hackers that went above and beyond what was requested from them.
Some hackers are too imaginative for their own good and found the weirdest bugs in our application or platform. In my opinion, a good bug bounty program is way more valuable to us than regular pen testing.
Some hackers are too imaginative for their own good and found the weirdest bugs in our application or platform. In my opinion, a good bug bounty program is way more valuable to us than regular pen testing.
What do you dislike about the product?
Triage can be slow at time and hit-and-miss depending on the complexity of the report and whether your systems are locked down.
Credentials Management is in dire need of improvements.
Some hackers do not respect the program guidelines, with Hackerone not interested in investigating or mediating breaches of conduct. This creates an environments where hackers gain more from not respecting guidelines if they eventually find something as a result. This can cost money and time to manage.
Credentials Management is in dire need of improvements.
Some hackers do not respect the program guidelines, with Hackerone not interested in investigating or mediating breaches of conduct. This creates an environments where hackers gain more from not respecting guidelines if they eventually find something as a result. This can cost money and time to manage.
What problems is the product solving and how is that benefiting you?
Bug bounty program made easy.
HackerOne makes managing BugBounty program a blast
What do you like best about the product?
I would say the ease of use of setting up the Jira Integration as well as other tool integrations to set our entire workflow up to having the findings meet where the teams work.
What do you dislike about the product?
I would say my biggest dislike would be not having the ability to control asset tiers more natively in our complex programs world we prefer to group by importance and have assets in various groups.
What problems is the product solving and how is that benefiting you?
We have be able to quantify and act on more exploitable scenarios then we would have ever had been before.
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