ThousandEyes is an AI-based element.

I felt it is slightly more intuitive, providing more end-to-end service delivery because it’s integrated with AI.

The usage is okay. The tool is helpful. It shows the impact assessment and structures that impact.

For application and user monitoring, we have been using it for different healthcare users. We have different sales-based solutions for healthcare.

Their user monitoring is slightly more practical. We’re really using it in user monitoring and Internet insights, which include customer journeys and creating those elements. That is more practical, I felt.

A few teams are still not using it completely. A few teams are partially adopting it. Only in the US and a few parts of Europe are they use it. But in Japan and a few other Asian countries, they are not using it. Only a few units in the US and Europe are using it.

So, it might add more value as it go into network operations. In the context of healthcare organizations, it might need slight improvement. Otherwise, it is good.

I was in a pure consulting role. See, I work with McKinsey and a few other organizations. What I do is support in bridging. I’m supporting three or four healthcare institutions and also an automobile organization where I see immense potential.

So, my role is more strategic: how the tool system would help, how it will contribute, and how it will help the product managers and product owners define the roadmap execution. Also, the service management team, how do you look into execution design? My role is more strategic.

My role is more consulting, insight consulting, and customer data consulting.

In my case, I’m more focused on consulting on this tool system, how it will create interfaces and support other systems to work. For example, patient management systems and how the data would be visualized. I normally work on that element more strategically but not on the execution element.

For example, Path Visualization is more of an execution responsibility. I normally support the strategic responsibility more from a core area to route mapping, route visualization, highlighting, and grouping.

From a network engineering context, it’s very helpful.

One feature I liked is end-user monitoring. I support a healthcare institution for user-specific VPN gateway and Wi-Fi monitoring. That is slightly more practical.

Also, I felt the application because we work on hardware systems in hospitals. The network application is really supported.

But I’ve not explored more because it’s just been two to three months. I still have to look into how AI will be able to support this. I still have to understand the integration challenges we have been facing. So, there are a few elements that need broader experimentation. But in my role, I think that is something I’m able to see in the dashboard system.

It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms.

I used it for a healthcare organization, and the integration was slightly challenging.

In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future.

More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement.

Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.

I have been using it for three to four months; I’ve been using it for one of the clients.

I would rate the stability a nine out of ten.

Its scalability is good.

I would rate the scalability a nine out of ten. Scalability is good.

I have three clients. Because I started this specific project with this client recently. In three to four months, I’ve seen around three organizations that have already started using it.

I’ve not proposed it to other clients as of now because I have to know the product end to end. Right now, I’m also in more initial exploration from a strategic way. I’ve not seen broad results as of now because it will take some time, right, from the output context.

So maybe after that, I will be able to share it with a few of my other clients. I think it will be very helpful in healthcare if certain things are improved because so many data elements are used for IT security and cloud security. I think that is where the impact would be much higher.

I also work with a few cloud security organizations. I normally support only enterprise organizations. A few medium-sized businesses, which are more than 10,000 people. Most of my customer base is 20,00 to 200,00 users. I also support organizations with more than 500,000 users. These are a few clients that I’ve been working with for the last 10 to 12 years as a consultant. So that is something I feel would be valuable.

Scalability can be improved because of the UI/UX. If it improves, then it would be much easier from a user context. That is something I felt. Apart from that, I think it’s okay.

Technical teams are good, as far as I know. There are a few bits and pieces, integration challenges happen, initiative, but if the clients have not come up with big conflicts for me at this level, then it’s good news. As the external consultant, if they don’t come back and say, this is burning, then it’s good news. No news is good news sometimes.

They are able to sort it out. They are able to define it, and your customer service team and everyone are collaborating right. So that is okay. I think I’ll rate it high, very high.

Things are not coming to me, and that's a good indicator. So if any conflicts happen, they are not coming. We are able to resolve it either through documentation and ThousandEyes has developer resources and integration documentation. So they’re able to solve it. Also, customer teams might already be supporting them. So that is okay.

I would rate the pricing an eight out of ten, with one being cheap and ten being expensive. Based on different region specifics.

This platform has a very big value in the future, but different organizations have different contexts of economic value. And then there are a few challenges.

From a product context, I don’t know competitive products. Personally, I have not gone into that. So, the pricing can be reasonable based on the PPFC, potential pricing.

So the price is more suitable for large businesses. So if I look into 1000 to 1500people organizations, even if they are into NextOps security, of course, there is a huge cost-benefit analysis and so many things I have to validate before I promote or even suggest this tool because it will change the whole infrastructure, execution, and other elements. So I felt that.

But I felt that this was slightly over there. If you look into the really big value that it pays, it can create.

Overall, I would rate it around eight out of ten, considering all these elements, because there is scope for improvement. It’s a very good product, but it has more potential for improvement as I go through it.

The solution's most valuable feature is network security.

The solution's network and reporting could be improved.

I have been using ThousandEyes for six months.

I rate the solution an eight out of ten for stability.

Our clients for the solution are enterprise businesses.

I rate the solution’s scalability an eight out of ten.

The solution’s technical support is good.

The solution's initial setup is very easy.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight to nine out of ten.

We deployed the solution to a large number of sites one by one. It took us a couple of months to deploy the tool in the data center and several sites. Each single device deployment is not that complicated and does not take long.

The solution has positively impacted our organization by getting all the logs. We deployed ThousandEyes only to collect data. The solution has largely impacted our monitoring system, and we can quickly get all the logs if any site is down. The solution provides good and easy network monitoring. I would recommend the solution to other users.

Overall, I rate ThousandEyes an eight out of ten.

Our enterprise solution uses ThousandEyes for end-to-end point-to-cloud and network flow monitoring. We usually automate the monitoring of traffic flow with ThousandEyes.

The tool's most valuable feature is its scalability. It is a good tool for network admins.

We can show the traffic path in some cases, but it's almost impossible to do so in cloud networks like CDN, Akamai, or Microsoft.

I have been using the product for three months.

I rate ThousandEyes' stability as nine out of ten.

I rate the solution's scalability a ten out of ten.

The tool's deployment is easy and takes a few weeks to complete. Ten resources would be needed to help with the process.

A consultant helped us with the deployment.

We have seen ROI with the tool's use.

The solution's pricing is cheap; I rate it a five out of ten.

I rate the overall product a nine out of ten.

We use the solution for network monitoring.

The product provides end-to-end monitoring. We can monitor the completed network link utilization and link errors. The solution is very easy to use.

The tool does not provide features for application-level monitoring. It would be a great advantage if the tool provides application monitoring features. More advanced features must be available in the dashboards.

I have been using the solution for more than six years.

The tool is stable. I rate the stability a ten out of ten.

The tool is scalable. We have more than 1000 users.

The support is good.

The product is easy to deploy. The complete installation takes one week. We need three to four engineers for the deployment. It is easy to maintain the solution. We need only one person for the maintenance.

The product is very useful. It has saved us time and money.

The solution is cheap. We procure it by making a one-time payment.

Other tools like Huawei M2000 are available in the market. However, ThousandEyes is a better solution. It is very advanced. It's cloud-based. It can monitor different layers of the network. We can monitor multiple vendors using ThousandEyes.

I recommend the solution to others. Overall, I rate the product a nine out of ten.

We primarily use it for monitoring our corporate network, our internet service providers, and our staff's connectivity. Also, we use it to keep an eye on the performance of multiple cloud providers, each serving various functions within our organization.

Since our primary focus lies in obtaining comprehensive monitoring data from our cloud providers and internet service providers (ISPs), these ISPs are of paramount importance as they directly impact the end customer experience. From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities. It enables us to monitor a wide array of cloud providers and numerous ISPs, which sets it apart from other monitoring tools in terms of its breadth and depth.

It might be practical to extend monitoring capabilities to include network devices. Currently, the system relies on agents that integrate traffic and measure it between the locally installed agents and those in the cloud providers or ISPs. There is a notable limitation in the inability to monitor network devices directly. This could be addressed by incorporating SNMP (Simple Network Management Protocol). It would also be advantageous if ThousandEyes could seamlessly integrate with other dashboard solutions, particularly with tools like Grafana. This integration would enhance the overall monitoring and visualization capabilities of the system.

I have been working with it for the last nine months.

Based on the feedback from our end customers, it appears that they didn't have any concerns or drawbacks related to stability. In fact, they find the stability to be quite satisfactory. I would rate it eight out of ten.

This tool operates as a SaaS solution, meaning it is hosted in the cloud and readily accessible at all times. Our clients are primarily large enterprises with a workforce of over five thousand individuals and it scales up to meet all of their needs easily. I would rate its scalability features ten out of ten.

I conducted a test of the support services during the deployment phase but haven't had the opportunity to evaluate their performance during the actual production phase when the system is operational. So, I can only provide feedback on the support experience during deployment, not ongoing production use. I would rate it seven out of ten.

Previously, we used Nagios, PRTG, and SolarWinds. While they primarily concentrate on monitoring network devices, ThousandEyes places its focus on monitoring services and providers hosted on those devices.

I've conducted a straightforward proof of concept, and based on that, I believe that it's relatively easy to implement. I would rate it at an eight in terms of ease of setup.

It is possible to have it up and running in a relatively short timeframe, as long as you have the basic prerequisites covered.

It is a quite expensive solution. I would rate it ten out of ten.

This tool stands out as highly dependable because it differs significantly from other implementation tools for two crucial reasons. First, it offers the capability to monitor service providers and cloud providers with near real-time responsiveness. Second, it doesn't operate in an exclusively passive manner. Unlike traditional network monitoring tools, it can be both installed and utilized concurrently alongside the existing corporate network infrastructure. I would rate it eight out of ten.

ThousandEyes is basically for network monitoring.

The most valuable features are integration and ease of use. Majorly with the integration because we use most of the Cisco products too.

There is room for improvement in terms of customization and user-friendliness.

I have been using ThousandEyes for a few months.

I would rate the stability a seven out of ten.

I would rate the scalability an eight out of ten.

Our company has around 20 end users using this solution.

There is room for improvement in the response time.

I would rate my experience with the initial setup a seven out of ten when one being difficult and ten being easy.

Overall, I would rate the solution an eight out of ten. I would definitely recommend using ThousandEyes.