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Cisco ThousandEyes

ThousandEyes

Reviews from AWS customer

6 AWS reviews

External reviews

89 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Brijesh Mohanan

Provides network monitoring capabilities and integration with Cisco products

  • July 26, 2023
  • Review from a verified AWS customer

What is our primary use case?

ThousandEyes is basically for network monitoring.

What is most valuable?

The most valuable features are integration and ease of use. Majorly with the integration because we use most of the Cisco products too.

What needs improvement?

There is room for improvement in terms of customization and user-friendliness.

For how long have I used the solution?

I have been using ThousandEyes for a few months.

What do I think about the stability of the solution?

I would rate the stability a seven out of ten.

What do I think about the scalability of the solution?

I would rate the scalability an eight out of ten.

Our company has around 20 end users using this solution.

How are customer service and support?

There is room for improvement in the response time.

How was the initial setup?

I would rate my experience with the initial setup a seven out of ten when one being difficult and ten being easy.

What other advice do I have?

Overall, I would rate the solution an eight out of ten. I would definitely recommend using ThousandEyes.


    Kevin A.

Insightful Monitoring

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
The data and insight you see when monitoring your network and application availability using Thousand Eyes is truly unbelievable. As its agents are embedded into the network just like a client, the view is from the client's perspective.
What do you dislike about the product?
The price is a little higher compared to other tools, and working out how many units you need to perform the tests you want can be a little confusing if you haven't dabbled with the product beforehand.
What problems is the product solving and how is that benefiting you?
Without using Thousand Eyes, you will always resort to the outside-in view to try and work out how a service is behaving or how a client experience is going. With Thousand Eyes, you get the opposite view of inside out, which immediately lets you know how the network is performing, whether cloud services are accessible and whether the overall digital experience for a user is what they should be getting.


    Hospitality

1kEyes

  • June 13, 2023
  • Review provided by G2

What do you like best about the product?
The insight that it gives into the network path. The UI is very friendly and intuitive.
What do you dislike about the product?
I wish it would offer better insight into the internal network before it reaches the internet.
What problems is the product solving and how is that benefiting you?
It's solving the where and why of network issues once it leaves our internal network.


    Utilities

ThousandEyes Is the way to get insight of the internet availability

  • June 06, 2023
  • Review provided by G2

What do you like best about the product?
The ability to get insight of internet connectivity from different cloud agents.
What do you dislike about the product?
Not being able to get packet data information.
What problems is the product solving and how is that benefiting you?
To monitor internet facing applications and Wide area networks.


    Banking

ThousandEyes are better than two.

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
The worldwide deployment of nodes allows for quick notification of carrier or Internet outages, which saves time tracing down issues within our network.
What do you dislike about the product?
Pricing and there is a large learning curve to using the software effectively.
What problems is the product solving and how is that benefiting you?
Realtime monitoring is much faster than snmp with the agents installed. It has also helped us trace down bottlenecks and remove constraints for our systems and cloud teams.


    Internet

Great Experience

  • May 28, 2023
  • Review provided by G2

What do you like best about the product?
I worked with the ThousandEyes team while developing an intermediate configuration hub for Cisco internal applications. Working with the team and query resolution was quick & amazing.
What do you dislike about the product?
The platform is gigantic and kind of difficult to use for newbies.
What problems is the product solving and how is that benefiting you?
...


    Computer Networking

Thousand eyes for monitoring the alerts and link status

  • May 01, 2023
  • Review provided by G2

What do you like best about the product?
It a real time monitoring platform and is really easy to use. We used it to fetch the link status in our network. If there was any loss or error observed in our network, it helped us in notifying the same. The data was very apt and very could rely on it without logging into the device
What do you dislike about the product?
The data showed up after a delay. We could move and drag to set up a particular time frame, but it was quite slow in showing data when asked for a specific time frame
What problems is the product solving and how is that benefiting you?
We used to look for delays and errors in our network using it. It also helped us in figuring out the current status of the interface and the transit links. It helped us in saving a lot of time as we dont have to login into the devices


    Computer Software

Thousand Eyes

  • April 24, 2023
  • Review provided by G2

What do you like best about the product?
Monitoring is quite efficient with this tool and also sends appropriate alerts if there is a service behaving abruptly.
What do you dislike about the product?
It also includes the false positives alerts (spike in the service) and treats it as an incident showcasing as if the service is down
What problems is the product solving and how is that benefiting you?
It gives a better and detailed view in terms of monitoring that the primary network or cloud provider does not possess.
Helps in identifying service failure accross the cloud.


    phillip d.

monitoring application availability & performance metrics

  • March 23, 2023
  • Review provided by G2

What do you like best about the product?
simple, easy-to-understand dashboard layout
What do you dislike about the product?
understanding which test agents to select
What problems is the product solving and how is that benefiting you?
HTTP monitoring of application & performance


    Tony R.

TE review

  • March 08, 2023
  • Review provided by G2

What do you like best about the product?
The ability to show network path and visual display of health of the entire path to a resource
What do you dislike about the product?
the dashboard isn't the easiest to navigate for a new user
What problems is the product solving and how is that benefiting you?
proactive alerting of system or network issues