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Cisco ThousandEyes

ThousandEyes

Reviews from AWS customer

6 AWS reviews

External reviews

89 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Fabien D.

Valuable insight

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
Visibility and correlation of network performance
What do you dislike about the product?
having to use a script to install enterprise agent on Linux rather than a native package.
What problems is the product solving and how is that benefiting you?
BGP and network path visibility. Allows quick issue identification or ability to perform root cause analysis.


    Nicolas B.

Thousand Eyes has been helpful to our organization

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
Network visibility is the most useful part of ThousandEyes for us. It has helped us identify problems at the point of error.
What do you dislike about the product?
Learning ThousandEyes takes some getting used to. The amount of features can be ovewhealming.
What problems is the product solving and how is that benefiting you?
The main problem is visibility to our other campuses. It helps by checking problems without going to sites in person.


    Dhanashri L.

ThousandEyes Review

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
It is a very good tool for monitoring URLs efficiently. It can be integrated with AppDynamics, which is helpful
What do you dislike about the product?
There is nothing to dislike about ThousandEyes
What problems is the product solving and how is that benefiting you?
We get to know when some url is down, it send email with details which is easy to follow


    Saravana V.

Nice Monitoring tool

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
Minute of the events are captured accurately
What do you dislike about the product?
nothing as of now, till now has been a good experience
What problems is the product solving and how is that benefiting you?
All network parameters


    Zuzanna Z.

Not long but surprising

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
A lot of fustions, possibilities how to check network/quality/errors in the network. Insight in providers networks
What do you dislike about the product?
Sometimes is complex, and hard to assess which test should i start to check specific parameter
What problems is the product solving and how is that benefiting you?
It enables me to see at which point in network there is a problem, even if it's not actually part of my network yet. It also gives possibility to check quality fo user/service relation


    Boopalan T.

Solving the troubleshoot time with the accurate performance data

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
I really liked the multiple ways to look at the performance of the agent especially the historical data which really helps in the operation issues.
What do you dislike about the product?
On the availability test view report (graph) color code used between the specific agent and overall agents is not clear in the initial times
What problems is the product solving and how is that benefiting you?
Internet environment degradation issues


    Arjun M.

Nice experience to using ThousandEyes

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
Monitoring traffic & fine visualition of the network path
Monitoring cloud services
In Dept loss monitoring of affected links
Monitoring site-to-site connections
What do you dislike about the product?
Our requirement is fulfilled so not found any drawback to using it.
What problems is the product solving and how is that benefiting you?
While getting issues over cloud services in different continents was challenging to find out the outage area, it helped to work out the exact problem.


    Job C.

Monitoring Tools of the Future

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
You can see global outages, where you can find area where the ISP's are having issue on time. Thousand Eyes is helpful especially if you're company has DIA circuit where they can anticipate issues and route their traffic accordingly.
What do you dislike about the product?
Need familiarization of the basic navigation of the tools. It may take some time for a starter to fully understand the use of this monitoring tools.
What problems is the product solving and how is that benefiting you?
It is a useful tool that you can use monitor your global resources.You can see as well traffic link utilization and BGP routing behavior of your public IP advertising to Internet


    Mario Alfonso R.

Excellent tool to early detect issues with network services

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
The most helpful feature of ThousandEyes is the ability to locate failures in any part of the network side when applications fail. No matter if it's outside of the company's administrative control, it helps pinpoint where the issue is, so we can engage appropriate teams as needed (App support, Internet Providers, etc).
What do you dislike about the product?
I would like more support of network enterprise agents for other vendors, (F5 loadbalancers) and also support for Catalyst 9600 products.
What problems is the product solving and how is that benefiting you?
It helps to reduce the time to detect and resolve failures in applications hosted in AWS cloud. It means, less operational overhead for my team, so we can take care of other activities in IT.


    Lechao D.

some feature really useful and some need improvements

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
The Path Visualization is really useful, it helped us find the network's root cause multiple times.
And the TE platform is stable.
What do you dislike about the product?
The price is high.
I wish we could see the DNS query result for all the agents.
What problems is the product solving and how is that benefiting you?
TE can give us the most accurate result from outside. If TE says something is wrong, then something is for sure not working.