I use the product to replace 3CX.
Yeastar P-Series Phone System
YeastarReviews from AWS customer
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Friendly interface supports different hold messages but call flow design and reporting need improvements
What is our primary use case?
How has it helped my organization?
It helped the organization consolidate multiple PBX systems into one.
What is most valuable?
The most valuable features are the friendly user interface, the ability to support different hold messages per department, and the good desktop and mobile clients.
What needs improvement?
The call flow design is extremely basic compared to 3CX and needs variable and loop capabilities to begin with. Calls using 'control' extensions do not move the call to the next point, and require manual 'follow_me' adjustments in Asterisk. Reporting is very basic. Live view and control of actual calls in the dashboard is missing and it only shows the call count.
For how long have I used the solution?
I have been using the solution for 2 months.
Which solution did I use previously and why did I switch?
I previously used 3CX, but I switched due to cost and the inability to control different on-hold messaging on the same PBX. I was forced to move to an inferior version, and I received an email stating that if I did not want to move to the new version, I had to find an alternate product.
What's my experience with pricing, setup cost, and licensing?
The pricing is good, but I recommend making sure it has the correct features for your needs.
Which other solutions did I evaluate?
I did not consider any alternate solutions.
What other advice do I have?
Yeastar is based on an outdated version of Asterisk, so if you are using physical IP phones, some functionality may be limited or broken due to the lack or limitation of SIP headers that were improved in later versions of Asterisk.
Amazing Yeastar
What do you like best about the product?
What I like about Yeastar is its feature-rich but it is very easy to use. The user-interface and admin management is easy to use. The deployment of the system is easy. Since the system is open sip, you can integrate other brands that are available in the market. The support is very accomodating and responsive.
What do you dislike about the product?
What I dislike about is we encounter some audio disconnection or like intermittent connection. Sometimes the call will just drop after how many minutes/seconds.
What problems is the product solving and how is that benefiting you?
Yeastar P-Series PBX System solve our pain points about the tradition pbx that are very limited on accessibility and visibility
very good experience from 5 years
What do you like best about the product?
easy to configure, easy to install and linkus service is very good. usage is very easy even for new person.
call control feature is very easy and good.
call control feature is very easy and good.
What do you dislike about the product?
linkus application have to close after use for use second time
What problems is the product solving and how is that benefiting you?
good quality in resonable price, also solve problem for use extension and landline from out of country through linkus.
Offering P-Series PBX
What do you like best about the product?
Advanced performance, call center features, reporting, Operator Panel, etc..., Microsoft and Whatsapp integrations.
What do you dislike about the product?
Lack of an application to manage hotel services independently of management software. Availability of video calls on Android mobile app. In higher models, the price of the Standard Plan service is onerous and disincentivizing in the case of use for a few extensions.
What problems is the product solving and how is that benefiting you?
Solves the communication problems of multi-location and people-on-the-go companies. Makes it easier to integrate the telephone system with enterprise software management systems.
FLEXIBLE IP PBX
What do you like best about the product?
The YEASTAR P-Series IP PBX is ideally suited for basic and major IP PBX requirements in SMB and enterprise environments.Can be modular depending on the needs of the customers, and broad features with integration into other systems and applications . YEASTAR Pbx is a friendly user interface that is easy to use and manage, and partners have reported that it is easy to install. The vendor provides good customer supportUsing basic features frequently without having to pay anything.
What do you dislike about the product?
The downside is when the customer has more than 500 extensions and only wants a hardware-based PBX, which is where they cannot compete with the other brand, Even though the brand's direction is to move towards cloud and software-based PBX, clients may only have budgets for hardware-based solutions.
What problems is the product solving and how is that benefiting you?
Compared to other brands, our PBX is very competitive with no charge for SIP licensing for extensions.
We are a reseller, all our clients are happy and satisfied with the Yeastar P-Series.
What do you like best about the product?
I believe that the simplicity of configuration, easy implementation, full maintenance, and monitoring are the strengths of the Yeastar P-Series system for a reseller. Additionally, technical support is always precise and quick to provide suggestions and solutions to various issues. The Yeastar community, with the opportunity to share experiences and suggest new features, is also very helpful.
For the customer, all the available tools, from calls to chat, to queue management, and integration with other software, are very important strengths. The ease of use, high quality, and reliability of the product make it truly compelling for everyday use in managing business communications.
For the customer, all the available tools, from calls to chat, to queue management, and integration with other software, are very important strengths. The ease of use, high quality, and reliability of the product make it truly compelling for everyday use in managing business communications.
What do you dislike about the product?
On the Yeastar P-Series, the only thing I don't like is the lack of an entry-level product for 20 extensions, at a price point lower than the P550
What problems is the product solving and how is that benefiting you?
With Yeastar P-Series, we have solved the problem of availability of our help desk. Our technicians can work remotely and on the go. We no longer miss any calls. With the cloud-managed version by Yeastar, our instance is always reachable even in case of network issues in the office.
For our clients, we have been able to solve many automation issues and ensure proper management of calls between various offices and agents, in addition to significant cost savings.
For our clients, we have been able to solve many automation issues and ensure proper management of calls between various offices and agents, in addition to significant cost savings.
Next Level PBX system
What do you like best about the product?
Functionality of the Yeastar P-Series PBX system is Supreme. This system is Essential for any Organization. It's a fully integrated system in one box and makes connectivity seamless.
What do you dislike about the product?
Nothing I can complain about this system.
What problems is the product solving and how is that benefiting you?
The on premise functionality solves all my problems. Corporate clients wants a full solution in one box
A powerful PBX system that constantly brings new functions with it
What do you like best about the product?
I have been supporting yeastar telephone systems since 2018 and am very satisfied, our customers are impressed by the variety of functions of the P-Series. We are very happy to use the P-Series as a cloud system. The cloud version of the P-Series makes it possible to offer the customer a powerful PBX without great effort and at the same time can be used all over the world. The P-Series is very easy to install and yeatar also offers YouTube videos. If there are any problems, the support team can be contacted by email and is also quick to offer assistance. We now use the P-Series as a replacement PBX for the Agfeo PBX. It is also very easy to set up other functions from various providers.
I can only say, just test it for 30 days and see for yourself.
I can only say, just test it for 30 days and see for yourself.
What do you dislike about the product?
So far I can't report anything negative.
What problems is the product solving and how is that benefiting you?
We use the P series for all our call handling and also for communication via WhatsApp.
Simple and powerful
What do you like best about the product?
Simple and user friendly user interface. Many features for modern business telephony are included (presence, corporate catalog, ivr, call forwarding, parking and so on). Supports a rich set of clients including hardware phones of popular vendors. It's rather easy to deploy. Basic contact center features are also included. Supports remote clients with vendor portal. The documentation is good enough. Can be integrated to another PBX (such as MS Teams) with SIP.
What do you dislike about the product?
UC functionality is not so rich, especially video conferencing. Some features such as messaging with attachments are not actually on-premise and require vendor's cloud.
What problems is the product solving and how is that benefiting you?
You can solve all business telephony tasks with this product and also some basic conact center tasks also. But don't expect this product to be replacement for powerful UC products such as MS Teams or Webex.
Greate system with all features needed
What do you like best about the product?
All features included for all customers including basic call center
What do you dislike about the product?
More flexibility for multi language system. Some user with french voicemail and other with English
What problems is the product solving and how is that benefiting you?
Low cost for all types of systems
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