Contextual visibility has improved asset and device security but still needs better ROI and autonomy
What is our primary use case?
I am a distributor for Armis and have been working with them for about two to three years now. I am familiar with Armis Centrix for asset management and security.
Armis is typically used for correlating all the data and can integrate with existing security solutions such as VAPT, EDR, or existing firewalls.
What is most valuable?
I find the most valuable features of Armis to be its focus on IT, OT security, and medical device security.
Armis provides full visibility on OT devices and in the medical industry for devices such as ECG machines, X-rays, and infusion pumps. ECG devices, ECG machines, X-rays, and infusion pumps are all part of the medical devices that Armis covers.
Armis's integration capabilities help enhance security posture by correlating data to categorize based on priority levels or risk levels.
I am referring to the contextual awareness feature in Armis, which helps prioritize remediations. Viper, Vulnerability Prioritization and Remediation, is the product responsible for that. It will identify asset behavior, such as when an asset is communicating to external parties suddenly.
What needs improvement?
Armis can be somewhat expensive and there is not much sales presence for Armis.
Without any existing security solution on the customer's end, Armis will only collect telemetry data, which is the device IP address.
After implementing Armis, an organization experiences it as an add-on. Without asset visibility or vulnerability prioritization, it becomes a useless product.
Armis cannot be used as a standalone solution and should be integrated with other solutions. It cannot be used standalone because it requires other security solutions for the integration part.
For how long have I used the solution?
I have been working in this field for nearly four years now.
How are customer service and support?
Until now, I have not faced challenges with Armis support, as pre-sales engineers have been helpful. I would rate support an eight because their pre-sales team is very responsive and helpful.
How was the initial setup?
When implementing Armis, there are not many challenges since it is a cloud-based solution and I just have to buy the license and have an appliance to onboard.
You do not spend much time on all of these configuration setup processes, and it may take around a day. Fixing that appliance takes about a day, and then I have to do some configuration. Configuration takes the most time.
For overall time, it may take around two to three days because the appliance has to collect all the device data to be in production.
What about the implementation team?
I personally participate in the deployment of Armis, or it is done by different people based on customer requirements. Usually, just one person participates in deployment from my side.
One engineer will participate, and Armis is now part of ServiceNow because ServiceNow has acquired Armis.
What was our ROI?
There is nothing in terms of return on investment or cost reductions in the long run after implementing Armis.
What other advice do I have?
I would rate this review seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Solid GUI, Needs Filter Enhancements
What do you like best about the product?
I find Armis useful for identifying system risks like vulnerabilities based on severity. I think the GUI is good, and the exposure management helps me finalize total asset and asset risk. The initial setup of Armis was nice, and it helped very well.
What do you dislike about the product?
I found an issue in the Armis Risk and Vulnerability tab. The filters in the ASQ tab need more review, and there's a problem with filtration and finding.
What problems is the product solving and how is that benefiting you?
Armis helps me identify system risks and vulnerabilities based on severity. It assists in managing exposure and finalizing total asset and assets risk.
CTO
What do you like best about the product?
Armis functions as a centralized platform that integrates all our systems, enabling it to correlate data and present a thorough, real-time perspective of our devices, connections, and assets. Its intuitive interface and user-friendly design make it simple for our team to access essential insights, manage remediation tasks efficiently, and maintain oversight even in a complex environment. We use Armis daily to better understand our network, spot potential threats, and maintain a strong security posture.
What do you dislike about the product?
That said, we’d love to see Armis expand its remediation capabilities, as the current functionality in this area is somewhat limited.
What problems is the product solving and how is that benefiting you?
Armis initially started as our OT security tool, but over time it has evolved into a comprehensive IoT security solution and now serves as our central platform for IT asset management and vulnerability management. It aggregates and correlates information from multiple systems, giving us a unified and accurate view of our environment. Compared to our SIEM solution, Armis provides a more active, focused, and context-driven approach to identifying and managing assets, risks, and vulnerabilities.
The journey is long but worthwhile
What do you like best about the product?
Able to easily find devices where it would have time consuming or near impossible to otherwise.
What do you dislike about the product?
Initially there is a lot of noise in terms of devices, alerts, etc. It requires integrations in order to obtain more reliable useful information.
What problems is the product solving and how is that benefiting you?
Finding unmanaged devices which are at risk to vulnerabilities.
Awesome Service
What do you like best about the product?
I love how deep Armis can go. We have been able to really get a great scope of our environment since implementing Armis and we are still finding things that we had no clue we had visibilty into. Armis has been a game changer for us!
What do you dislike about the product?
No complaints here!! There has been a lot of learning and a better understanding of how we can keep our assets safe.
What problems is the product solving and how is that benefiting you?
Armis has pulled the veil back and allowed us to see clearly into the environment. Being able to see where our devices are, who has access and how our security levels are postured, has been really eye opening. It has given us more knowledge and insight into how our network is set up and how we can keep our assets and users safe.
Best network visibility and contextualization tool I've seen
What do you like best about the product?
Armis gives us visibility into live network traffic but provides context about the source and destination and can automatically alert on any potential indicators of compromise or breaches of policy. Customer support has been very good. Our first sales representative was very responsive.
What do you dislike about the product?
Some of the integrations are a little clunky. They work well once you get them configured but getting there can be rather difficult. Also, some of their add on modules are quite pricy.
What problems is the product solving and how is that benefiting you?
Visibility into network traffic and asset behavior. This tool has
Armis gives full visibility to endpoint, applications and users
What do you like best about the product?
A great overview of vulnerabilities and remediation steps to mitigate against these vulnerabilities.
Even on endpoint we didn't even realize were logging into our network environment from vendors.
What do you dislike about the product?
No much to dislike about Armis, as it's agentless, hence have no latency overheard on network bandwidth usage
What problems is the product solving and how is that benefiting you?
Help in seeing the full threat landscape on a daily and weekly basis. without Armis i would have probably deployed multiple software to achieve my daily task.
With the help of Armis, I have one pane of glass to view for remediation, medical IOT and IT management report generation
Passively gathers and analyzes diverse asset data for effective vulnerability management and strategic planning
What is our primary use case?
The main purpose for using Armis is to gather information about OT assets, healthcare assets, and IT, every connected asset in our environment. We also use it for vulnerability management and assessment, especially for OT and IoT devices. Additionally, we analyze technical debt by identifying assets nearing end-of-life and check for misconfigurations.
How has it helped my organization?
Deeper asset visibility and device intelligence brings to detect and alert onto the vulnerability.
What is most valuable?
Armis has a vast database of devices, which aids in device detection and functioning evaluation. The solution listens to passive scanners for traffic data without active scans, allowing device identification from an inventory standpoint. It assesses open vulnerabilities, provides traffic flow insights, integrates with ticketing workflows, and aggregates security solutions like Active Directory and EDR.
What needs improvement?
There are occasional issues with some built-in integrations that require troubleshooting, particularly with DHCP integration. Developing additional integrations would be beneficial.
For how long have I used the solution?
I have been dealing with Armis for around two years.
What do I think about the stability of the solution?
The solution is stable, and I have not faced any performance issues with the console or queries.
What do I think about the scalability of the solution?
As a SaaS platform, it is highly scalable. However, deploying appliances within the network might depend on correctly sizing the appliances as needed.
How are customer service and support?
I have not closely worked with Armis support but have had positive experiences working with presales engineers.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I was a partner with Armis at my previous organization.
How was the initial setup?
The initial setup involves installing appliances in the IT environment to capture data from on-prem applications. The SaaS model simplifies analytics by forwarding network data to the cloud.
What was our ROI?
Armis saves time by automating asset inventory management, allowing enterprises to quickly strategize by understanding their assets and exposures.
What's my experience with pricing, setup cost, and licensing?
I'm not well-versed in its pricing, but it is feature-rich and justifiably priced.
Which other solutions did I evaluate?
I am not sure about specific alternatives, but Armis has greater visibility compared to solutions like Tenable OT, Nozomi Networks, or Claroty.
What other advice do I have?
The overall solution is highly rated at nine out of ten.
Comprehensive asset visibility and OT operations support enhance risk mitigation
What is our primary use case?
I use
Armis for asset discovery and vulnerability assessments of the OT network.
What is most valuable?
Armis is easy to use. Very few software solutions have OT capabilities that do not impact OT operations. Its asset visibility is good as well. This comprehensive feature set is crucial for our operations. Additionally, the straightforward installation process and low maintenance requirement are significant advantages.
What needs improvement?
The vulnerability assessment for Windows is not that great. It misses out on a lot of vulnerabilities. Additionally, the filtration process in Armis is not that great.
For how long have I used the solution?
I have used Armis for six months now.
What do I think about the stability of the solution?
The solution is stable, as I have rated it eight on a scale of one to ten.
What do I think about the scalability of the solution?
It is very scalable and easy to scale, as I also rated it eight on a scale of one to ten.
How are customer service and support?
Tech support is good, but they are still not able to solve one of our problems.
How would you rate customer service and support?
How was the initial setup?
The installation is straightforward, and one person is good enough to do it.
What was our ROI?
It is installed in our setup for risk mitigation, so it is difficult to put a number on return on investment.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing of the product are average, and I rate it six out of ten.
What other advice do I have?
I have not seen any machine learning features or AI capabilities in the product. If AI provided a better understanding of vulnerabilities, it would be great. I rate my experience with Armis as nine out of ten.
Provides granular asset visibility and seamless integration for effective network security
What is our primary use case?
Armis is a cloud-based SaaS solution designed specifically for manufacturing environments, especially for companies implementing Industry 4.0. My primary use is in network-based security, offering asset discovery, visibility, protection, and vulnerability assessment.
What is most valuable?
Armis is very easy to implement due to its agentless design and offers a granular level of visibility for all assets in the network. Its asset visibility capabilities are a significant advantage.
Additionally, it is easy to maintain, allowing me to handle it with a single management console. The solution provides seamless integration through API-based integration, and it is highly scalable.
What needs improvement?
Armis could improve its geographic spread and marketing campaigns across regions.
For how long have I used the solution?
I have been working with Armis for the last six to seven months.
What do I think about the stability of the solution?
I have not come across any glitches with Armis. It is 100% stable.
What do I think about the scalability of the solution?
Armis is extremely easy to scale and is fully scalable.
How are customer service and support?
Customer support is satisfactory. I would rate it ten out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I used to work with CoSoSys. I stopped about two to three months ago. I haven't worked on Armis prior to this.
How was the initial setup?
Armis is very easy to implement, being an agentless solution.
What about the implementation team?
I am involved in part implementation of Armis.
What was our ROI?
It is difficult to quantify a return on investment at this point. We may analyze it down the line in about a year.
What's my experience with pricing, setup cost, and licensing?
Armis pricing is average, neither cheaper nor more expensive than other solutions. It is too early to comment on ROI or other associated cost benefits.
Which other solutions did I evaluate?
I have not evaluated other solutions.
What other advice do I have?
Armis is completely AI-enabled, although there is not much scope for additional AI integrations currently.
I give Armis a rating of ten out of ten.
For the future, Armis is anticipated to introduce new features, but I have not explored these deeply.
